Volcano Lodge Hotel & Thermal Experience

Property class: 4

Choose dates to view prices

Located close to Ecotermales Fortuna and Ecoglide Arenal Park, Volcano Lodge Hotel & Thermal Experience provides free full breakfast, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Restaurante Sura, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a terrace and a garden.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is NT$3,580
NT$4,045 total
includes taxes & fees
Oct 23 - Oct 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

A patio area with outdoor seating, a small water feature, and a mountain view.

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Superior Room (Thermal)

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed

A hotel room with a wooden ceiling, a bed with orange pillows, a desk with a computer, and a chair.

Junior Double Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Thermal)

A neatly made bed with green pillows, a wooden headboard, and a wall-mounted air conditioner.

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a wooden chair, a nightstand, and a wall-mounted air conditioner.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, wooden flooring, a desk, a mirror, a ceiling fan, and artwork on the walls.

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(50 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in a rural area and in the mountains. The area's natural beauty can be seen at Tabacon Hot Springs and Arenal Volcano National Park, while Arenal Adventure World and Butterfly Conservatory are popular area attractions. Ecotermales Fortuna and Ecoglide Arenal Park are two other places to visit that come recommended. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. Visit our La Fortuna travel guide
View more Lodges in La Fortuna
Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417

What's nearby

  • Natura Eco Park
    2 min walk - 0.2 km
  • Go Adventure Park
    8 min walk - 0.7 km
  • Los Lagos Hot Springs
    19 min walk - 1.6 km
  • Paradise Hot Springs
    2 min drive - 2.1 km
  • Kalambu Hot Springs
    2 min drive - 2.1 km

Getting around

  • Juan Santamaria Intl. Airport (SJO)
    173 min drive

Restaurants

  • Coffee Time
    20 min walk
  • Shangri-La Gardens
    6 min drive
  • Lemnos Wetbar
    19 min walk
  • Baldi Premium Bar
    4 min drive
  • Red Frog Coffee Roaster
    6 min drive

About this property

Volcano Lodge Hotel & Thermal Experience

  • Upscale family-friendly lodge near Ecotermales Fortuna
  • Located close to Ecoglide Arenal Park and Tabacon Hot Springs, Volcano Lodge Hotel & Thermal Experience provides free full breakfast, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Restaurante Sura, offers breakfast, lunch, dinner, and happy hour. In addition to a terrace and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
  • You'll also find perks like:
    • 4 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking
    • Hot springs on site, a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Smoke-free premises, concierge services, and tour/ticket assistance
    • Guest reviews give top marks for the dining options, breakfast, and pool
  • Room features
  • All 66 rooms offer comforts such as free international calls and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Bathrooms with rainfall showers and hair dryers
    • 32-inch LCD TVs with digital channels
    • Patios, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Volcano Lodge Hotel & Thermal Experience have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Volcano Lodge Hotel & Thermal Experience?

As of 2026/10/22, prices found for a 1-night stay for 2 adults at Volcano Lodge Hotel & Thermal Experience on 2026/10/23 start from NT$3,580, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Volcano Lodge Hotel & Thermal Experience pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Volcano Lodge Hotel & Thermal Experience?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Volcano Lodge Hotel & Thermal Experience?

Check-out is at noon.

Does Volcano Lodge Hotel & Thermal Experience provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Volcano Lodge Hotel & Thermal Experience located?

This family-friendly La Fortuna lodge is located in the mountains, within 3 mi (5 km) of Ecotermales Fortuna and Ecoglide Arenal Park. Tabacon Hot Springs and Arenal Volcano National Park are also within 6 mi (10 km).

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Reviews

Volcano Lodge Hotel & Thermal Experience Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 736 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is a lack of culturally diverse music options and designated spaces where residents can listen to music, socialize, and relax. Additionally, daily housekeeping services should be provided consistently, with rooms cleaned each day without requiring residents to submit individual requests.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente como siempre
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay! Having the thermal pool just a few steps from our room made the experience even more special and relaxing. The staff was consistently welcoming, attentive, and responsive, making us feel well taken care of throughout our visit. Overall, it was a wonderful experience, and we would definitely recommend it!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy atento , Pagamos 27 dólares por una noche y nos incluyeron el desayuno, verdaderamente para el precio supero nuestra expectativa, con piscinas de aguas termales, piscinas de agua dulce , sauna y botella de vino incluida con la reserva, pasa ser un pais caro este hotel superó nuestras expectativas
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está muy bonito, cuenta con unas aguas termales súper deliciosas, que no dan ganas de salir de ahí. Tiene dos albercas de aguas termales, en una hay un bar y la otra solo la alberca, aparte tienen una alberca, aunque el agua está algo fría. Queda súper cerca del volcán, su desayuno buffet está delicioso y puedes encontrarte con diferente fauna.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, close to everything and amazing views
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot spring outside of the room
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff super friendly and helpful & property was amazing had lots of options for us to just relax great overall!!!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and since it is a larger property, was always extra helpful when we needed a ride to the front of the property (to be able to leave the property for an adventure or dinner) and back to our room after we were done, no matter the time of day. The rooms were a bit outdated but clean and comfortable. The included breakfast was very good also.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal y muy acogedor!!!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast great pools and hot springs open till 3 am
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice overall, and we really enjoyed our stay. The only downside was that there wasn’t a designated smoking area on the property. Guests who want to enjoy a cigar and a drink have to walk off the property, and the designated area is quite far away. I think it would be a great improvement if the property could allocate a comfortable outdoor area where guests can enjoy a drink and a cigar without having to leave the property. Even cruise ships have designated smoking areas for guests, so I believe this would be a nice amenity to consider. It would make the experience even more enjoyable for guests who appreciate having a place to relax and unwind.
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness
El personal es un poco frío, en las habitaciones son básicas tienen lo necesario, tienen un telévisor muy pequeño, es mejor no tener ninguno o bien algún proyector que se muestre al centro de la habitación y no esquinero como lo está la televisión. Las piscinas de aguas termales tienen un recubrimiento no muy bueno ya que la pintura se desprende y siempre el agua se veía sucia y con sedimentos lo que no es muy agradable. La comida del restaurante es básica nada espectacular, lo que si deja mucho que desear es el servicio de los saloneros siempre estaban hablando entre ellos y nunca prestando atención a lo que pasaba al rededor había que ser insistiente para que lo atendieran, a lo que preferimos hacer algunos de los tiempos de comida en restaurantes fuera del hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy rico, muy buena ubicación, la habitación en lo personal me gustó muy amplia y limpia, solamente que el olor a humedad me afectó mucho las alergias, estuvimos en la habitación Termal y la piscina privada fue muy buena solamente que me hubiera gustado un poco menos hirviendo el agua, no podíamos mantenernos más de 30min dentro por lo caliente
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien hotel
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno para conectarse con la naturaleza.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and comfortable. Staff is very friendly and helpful specially the front desk. Breakfast was delicious. The hot springs are amazing!!! Would definitely stay there again
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere pulite colazione molto buona
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C worked great, but whomever slept in the bed closest to it better get an extra blanket. The mattresses are extra firm
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The location to La Fortuna was great, large room with a beautifully manicured yard and outdoor hot rub which we used. The room is dated. The bar and pools were nice. Room however smelled strongly of mildew/mold. I feel like it was overpriced.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay and highly recommended for those looking for place in the La Fortuna area
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the grounds and the thermal pools. We had our own pool and it was great. The food was good but pricey at the restaurant. The wait staff was just mediocre with one waiter who would roll his eyes when we asked to sit at a different table. He never smiled and had to be asked to get us things. We had one good server, named Denzel, that did a nice job. The safe was a bit of a challenge and we even managed to get locked out. Told the front desk and someone was there within 15 min to unlock it and show us where the magic button and letters were. The letters were worn off our keypad. We would stay here again. Great location and no fighting the crowds at the public thermal pools.
Stayed 2 nights in Jul 2026