We had a magical time here with kids. Will definitely visit again.
PRAKASH
於 2025 年 8 月住了 3 晚
8/10 不錯哦
Paul
團體旅遊, 家庭旅遊
2025 年 8 月 8 日
喜歡:整潔度和員工素質
The property has some of the best views in the area, however the rooms we stayed in were a bit outdated and worn, but large. Also they were set far back from the main pool bar area. This made it more peaceful though. The hot springs have many separate areas to enjoy as a couple or group, just wish the swim up bar was bigger. The breakfast buffet was nice, but they had more options 2 years ago. The only issues we had was despite having a restaurant and a pizzaria at the bar, other food options required us to head into town. Over all we'd stay here again.
Paul
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Jason
2025 年 8 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great property…need a car to get anywhere.
Jason
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Serge
家庭旅遊
2025 年 8 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Amazing stay!
Serge
於 2025 年 8 月住了 4 晚
8/10 不錯哦
keith
2025 年 8 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Every thing except the gazebo over the pond. It was covered in poop
keith
於 2025 年 8 月住了 2 晚
8/10 不錯哦
Manoah
情侶出遊
2025 年 8 月 5 日
喜歡:設施服務
The room was excellent, comfortable beds and very spacious. The room door was not isolated very well, allowing the sound of crickets and birds to enter the room (which was nice) but also allowed the sound of the cars, motorcycles and general traffic to come through at night.
The bathroom had a funky smell, probably due to heavy rainfall, but considering the region the hotel is in, that should not happen.
Manoah
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Jessica
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is our second time at Los Lagos. We are big fans of the pools, beautiful property, and impressive breakfast buffet. We got a larger room set up with additional beds this time and the location plus views were lovely. We really enjoy Costa Rican hospitality everywhere but have nothing but great things to say about the service staff. We will be back!
Jessica
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Sasha
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice property with beautiful gardens and hot spring pools
Sasha
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Fritzie,Diamond Bar
親子旅遊
2025 年 8 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
They never acknowledge me, and never explain the VIP benefits
Fritzie
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jesus
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing Hotel, beautiful view of the volcano and the lake
Jesus
於 2025 年 8 月住了 1 晚
10/10 有夠讚
efrain Alejandro
家庭旅遊
2025 年 8 月 4 日
喜歡:設施服務和住宿環境和硬體
Vista a vilcan Arwnal ! La variedad de aguas termales. Ambiente muy tranquilo, familiar.
efrain Alejandro
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Louis
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing experience, the staff the amenities and the property where amazing.
Louis
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Aaron
家庭旅遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The grounds of the property are fare more beautiful than any pictures indicated. The staff was kind and so wonderful.
Aaron
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Eitan
情侶出遊, 家庭旅遊, 親子旅遊
2025 年 8 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place for families! This is our 3rd stay and every time has been fantastic. We love to breakfast buffet and all the hot springs. The canopy tours with the on site company are fantastic and our daughters had so much fun on the Tarzan swing! Highly recommend this place for families!
Eitan
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Shaju
家庭旅遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing pools and nice rooms. Highly recommended.
Shaju
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Marie-josée
家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great resort with great options for food and really nice pools
Marie-josée
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Krystie
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was beautiful. The hot springs and pool area were large enough that you didn’t feel like you were all over other people. The cleaning staff made cute towel animals everyday. The restaurant on site was fairly priced and the breakfast was amazing with tons of options. So many things close by and on site to keep the whole family busy-We loved it here!
Krystie
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Wanda,La Place
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Friendly, menu for breakfast, transportation
Wanda
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Sabrina
家庭旅遊, 親子旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was beautiful! Traveled with family. The kids loved the pool, hot spring and waterslides. The grounds are gorgeous! Don't miss the mirrador at the top of the property. It's a gorgeous view of the volcano and lake. Food was excellent. Breakfast was plentiful. Staff was friendly and helpful. The location was close to everything we needed as well as lots of restaurants. Highly recommend!
Sabrina
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Sarah
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice property with a great breakfast buffet.
Sarah
於 2025 年 7 月住了 4 晚
6/10 一般般
Kat,Port Colborne
家庭旅遊
2025 年 7 月 22 日
喜歡:員工素質
I've stayed here before. The grounds are beautiful and the staff is amazing. However, there are too many people in the spa areas and they create a great amount of garbage. Drinks are left by the pool areas, wet towels everywhere, plates and food...I think the amount of people need to be controlled and some rules need to be enforced, particularly around the spa areas.
Kat
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Juan
情侶出遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The entire property was amazing.
Juan
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Janelle
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Los Lagos was amazing for our family of 4 with kids age 10 and 14. They lived the pool and waterslides and we ate at the pool bar everyday for supper as they didn’t want to leave. The hot springs were amazing as were the staff at the bar area. We upgraded our room by contacting the hotel a few weeks before our stay and had to remove one night stay. Only when we checked in was it we found out there was a $35 fee from Expedia for cancelling a night. We had an amazing superior room with tons of space within walking distance to breakfast and the pool. We had no idea there would be a living room area with a separate couch to sleep on so our son slept there. We did have to put towels under the front door at night so spiders, geckos and bugs didn’t come in. Overall our stay was 10/10 and we would stay there again in a heart beat. Our only complaint was not enough pool chairs by the waterslide. It was tough to find spots to sit at times.
Janelle
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Karen
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property grounds were clean and beautiful. Staff members were helpful and friendly. Dining options were available on site. Shuttles were available for various excursions in the area. Property felt safe and secure for female guests.