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THE JUNEI HOTEL Kyoto Imperial Palace West

3.5 star property
Travelers find tranquility near Kyoto Imperial Palace with rejuvenating massages and authentic local cuisine at this peaceful urban retreat

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THE JUNEI HOTEL Kyoto Imperial Palace West offers a serene escape in central Kyoto. Guests can enjoy spa massages, in-room WiFi, and regional breakfast specialties. Nijō Castle and Nishiki Market are just a short journey away.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Double Room, 1 Bedroom, Bathtub

Premium Double Room, 1 Bedroom, Bathtub | 20 bedrooms, down comforters, Tempur-Pedic beds, in-room safe

Premium Double Room, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Tempur-Pedic bed
Down duvet
20 bedrooms
Blackout drapes/curtains
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Deluxe Twin Room, 1 Bedroom, Bathtub

20 bedrooms, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Twin Room, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Yard
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Tempur-Pedic bed
Down duvet
20 bedrooms
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Deluxe Room

  • Sleeps 5

Premium Room

  • Sleeps 4

View all photos for Deluxe, Japanese-Western Mixed With Bath

20 bedrooms, down comforters, Tempur-Pedic beds, in-room safe

Deluxe, Japanese-Western Mixed With Bath

  • Sleeps 4

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About the neighborhood

Map
14 Sanchome Shimo Chojamachi, Higashihorikawa-dori, Kamigyo-ku, Kyoto, Kyoto, 602-8056

What's nearby

  • Kyoto Imperial Palace - 11 min walk - 1.0 km
  • Nijō Castle - 13 min walk - 1.2 km
  • Doshisha University - 15 min walk - 1.3 km
  • Kawaramachi Street - 20 min walk - 1.7 km
  • Nishiki Market - 7 min drive - 3.0 km

Getting around

  • Nijo Station - 3 min drive
  • Marutamachi Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 98 min drive

Restaurants

  • ‪CoCo壱番屋 堀川丸太町店 - ‬5 min walk
  • ‪salon de 1904 - ‬6 min walk
  • ‪珈ノ介コーヒ - ‬5 min walk
  • ‪素食カフェren堀川店 - ‬3 min walk
  • ‪story coffee and espresso - ‬5 min walk

About this property

THE JUNEI HOTEL Kyoto Imperial Palace West

Hotel near Kyoto Imperial Palace
Located close to Nijō Castle and Nishiki Market, THE JUNEI HOTEL Kyoto Imperial Palace West has plenty to offer. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Local cuisine breakfast (surcharge), multilingual staff, and smoke-free premises
  • Tour/ticket assistance, concierge services, and luggage storage
  • A 24-hour front desk and a front-desk safe
Room features
All guestrooms are individually decorated, and have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Tempur-Pedic beds and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • Wardrobes/closets, refrigerators, and electric kettles

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THE JUNEI HOTEL Kyoto
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  • Air conditioning
9.6 out of 10, Exceptional, 40 reviews
The price is NT$11,485
NT$12,633 total
Jan 23 - 2026/1/24
THE JUNEI HOTEL Kyoto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 4,000 for adults and JPY 3,000 for children

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On a river
  • On the boardwalk/promenade

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 25 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4000 for adults and JPY 3000 for children
  • Late check-out fee: 25 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JUNEI HOTEL Kyoto Imperial Palace West
JUNEI HOTEL Imperial Palace West
JUNEI Kyoto Imperial Palace West
JUNEI Imperial Palace West
The Junei Kyoto Imperial West
THE JUNEI HOTEL Kyoto Imperial Palace West Hotel
THE JUNEI HOTEL Kyoto Imperial Palace West Kyoto
THE JUNEI HOTEL Kyoto Imperial Palace West Hotel Kyoto

Frequently asked questions

Is THE JUNEI HOTEL Kyoto Imperial Palace West pet-friendly?

No, pets are not allowed at this property.

What time is check-in at THE JUNEI HOTEL Kyoto Imperial Palace West?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at THE JUNEI HOTEL Kyoto Imperial Palace West?

Check-out is at 11 AM. Late check-out is available for a 25% fee (subject to availability).

Where is THE JUNEI HOTEL Kyoto Imperial Palace West located?

Located in Central Kyoto, this hotel is within 1 mi (2 km) of Kyoto Imperial Palace and Nijō Castle. Nishiki Market and Kinkaku-ji Temple are also within 3 mi (5 km). Marutamachi Station is 13 minutes by foot and Nijojo-mae Station is 14 minutes.

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Reviews

THE JUNEI HOTEL Kyoto Imperial Palace West Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.8

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 79 reviews
Rating 8 - Good. 10 out of 79 reviews
Rating 6 - Okay. 1 out of 79 reviews
Rating 4 - Poor. 0 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful and friendly. Nice location away from the hustle bustle.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. We thoroughly enjoyed our stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt see spa but bath/shower room great.
Stayed 1 night in Sep 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, clean beautiful setting and quiet neighborhood. The staff is friendly and accommodating. Very nice experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sleep,safety & caring customer service.

My stay at the JUNEI surpassed my expectations. The customer care was amazing. The amenities were bespoke to my needs and the quality of the rooms facilitated the best sleep and relaxation. My advice to family and friends would be to stay at the JUNEI
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and kind! Thank you, it's also just a lovely respite. The bath for me was heavenly
Stayed 3 nights in Jul 2025

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent Place
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and very compact with a spa located like bathroom. The staff was very accommodating. The neighborhood is quiet and uncontested but convenient to attractions and public transportation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff was very helpful and spoke great English which was a bonus.
Stayed 2 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were all so kind and helpful. amenities and welcome gifts were amazing. room facilities are all great quality. hot tub and bathroom in general was top notch.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Staff very friendly. Very clean.
Stayed 2 nights in May 2025

8/10 Good

diane

Liked: Cleanliness, amenities
Very nice boutique hotel. Small and quiet. Only reason for not giving a perfect review is that the room we had was very musty and moldy smelling.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this small luxury boutique hotel and its traditional Japanese experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Angel Francisco

Liked: Property conditions & facilities
The staff was amazing.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire staff was amazing! We would stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Japan, the staff are super nice and welcoming to tourist. They helped us navigate the area and even booked reservations for us.
Stayed 6 nights in Nov 2024

2/10 Terrible

RACHEL

Disliked: Cleanliness, amenities, property conditions & facilities
One female staff member provided exceptional customer service based on her alone, the experience would have been a 10/10. Unfortunately, the rest of the stay declined quickly after check-in. The carpet in our room felt very dirty and visibly stained. The rest of the room was as pictured. We were placed in a first-floor room right by the lobby, where all guest traffic passed directly by our door, making it consistently noisy. The front door to the hotel was a sliding door pretty much next to our room wall/window and imagine it sliding open and shut constantly. Due to the age and boutique nature of the hotel, the walls appeared to be extremely thin. Normal walking from the upstairs room was very loud, and any dropped items or luggage movement could be clearly heard. As a result, I was unable to sleep. When I contacted the hotel to explain that we couldn’t sleep, the response I received was that another guest had complained about my children being loud. This was an inappropriate and disappointing response rather than addressing the issue or offering a solution, it felt like a defensive attempt to dismiss my concern. There was no resolution offered. The situation was later blamed on a language barrier, which I do not find acceptable. Emotions, tone, and gestures are universal. I do not recommend it for families with children, light sleepers, non-Japanese speaking, or those that pick their hotels based on Michelin guides - as I pick my hotels based on that always.
Stayed 4 nights in Dec 2025

10/10 Excellent

raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provide an outstanding service and support. They even helped us to order food to our room with dietary restrictions. Staff are very friendly and extremely helpful. We had a wonderful stay for our Valentine's day in Kyoto.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
A very charming small property with a large room and great soaking tub.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel and would give them a 10 star review.
Stayed 1 night in Dec 2023

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully kept. Generous staff. Near nice restaurants.
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Junei Hotel was amazing. They were attentive and helpful in every way. We loved how clean the room was, and the soaking tub was wonderful at the end of the day. The hotel is in a quiet, more residential part of the town, and we did travel by taxi quite frequently.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely friendly and helpful staff

Exceptional staff and beautiful rooms. We had a wonderful time here and would recommend it to anyone. The location is excellent for the palaces if that’s what you’re into but not near the main shops and older districts. We caught taxis everywhere which the hotel organised for us and we were very happy with that. Wasn’t too expensive compared to Europe and other places visited.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely friendly and helpful staff

Exceptional staff and beautiful rooms. We had a wonderful time here and would recommend it to anyone. The location is excellent for the palaces if that’s what you’re into but not near the main shops and older districts. We caught taxis everywhere which the hotel organised for us and we were very happy with that. Taxis weren’t too expensive.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rasika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 4 and we booked 2 rooms. The service was incredible from start to finish. Aya and Rodrigo go out of their way to make sure you have everything you need. There was also a young Japanese man, I forgot his name. He was the sweetest person you will ever meet. The rooms were spacious and very clean. The neighborhood is very quiet and a little bit away from the city, but there are places to eat within walking distance. I would stay here again if we ever came back to Kyoto!
Stayed 1 night in Dec 2024