Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.
6/10 一般般
真實旅客
2023年11月19日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
隔音真的太糟,必須帶耳塞才能睡
真實旅客
於 2023 年 11 月住了 4 晚
Hotel Gran Ms Kyoto Frontdesk 於 2023年11月20日回覆
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.
8/10 不錯哦
JIAN-YU
2023年8月9日
喜歡:員工素質、住宿環境和硬體和客房舒適度
冷氣的出風口都是灰塵,房間空氣品質不良
JIAN-YU
於 2023 年 8 月住了 4 晚
Hotel Gran Ms Kyoto 於 2023年9月9日回覆
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.
It's a quite nice hotel, thank you for everything.
Chin Yuan
於 2023 年 5 月住了 4 晚
Hotel Gran M's Kyoto 於 2023年6月19日回覆
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Front desk
10/10 有夠讚
Ziyue
2023年5月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location and convenient.
Ziyue
於 2023 年 5 月住了 2 晚
Hotel Gran Ms Kyoto Reception 於 2023年5月22日回覆
Thank you very much for staying at Hotel Gran Ms Kyoto this time.Also thank you again for your continued praise.Our hotel is located near the downtown area of Kyoto and is the best place for sightseeing and shopping.We sincerely hope for continued patronage as a base for coming out.We will continue to strive to further improve the service aiming for hotels that can satisfy many customers.All of our staff will be waiting from the bottom of our heart.
8/10 不錯哦
Karen
2022年11月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good for shopping
Wi-Fi not work,
The room and toilet is a bit small.
The location is good, near Nishiki Market and Hankyu Kyoto line.
Karen
於 2022 年 11 月住了 1 晚
Front Desk 於 2022年12月6日回覆
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.
8/10 不錯哦
Kai Yin
情侶出遊
2022年11月18日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
地點方便, 但如果空調能自由設定就更好
Kai Yin
於 2022 年 11 月住了 3 晚
8/10 不錯哦
Meng lin
2022年11月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Meng lin
於 2022 年 11 月住了 1 晚
10/10 有夠讚
Lily
團體旅遊
2020年1月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lily
於 2020 年 1 月住了 4 晚
Hotel GranM's KYOTO 於 2020年1月25日回覆
Dear guest,
Thank you very much for staying with us and also thank you for your feedback!
We are very happy to hear that you liked our hotel.
We hope you enjoyed in Kyoto and we are looking forward to seeing you again!
10/10 有夠讚
Wayne Tzu-Wei
團體旅遊
2020年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wayne Tzu-Wei
於 2019 年 11 月住了 3 晚
Hotel GranM's KYOTO 於 2020年1月25日回覆
Dear guest,
Thank you very much for staying with us and also thank you for your feedback!
We are very happy to hear that you liked our hotel.
We hope you enjoyed in Kyoto and we are looking forward to seeing you again!
8/10 不錯哦
Peiyun
團體旅遊
2020年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peiyun
於 2020 年 1 月住了 1 晚
Hotel GranM's KYOTO 於 2020年1月25日回覆
Dear guest,
Thank you very much for staying with us and also thank you for your feedback!
We are very happy to hear that you liked our hotel.
We hope you enjoyed in Kyoto and we are looking forward to seeing you again!
8/10 不錯哦
Wing Yee
2019年12月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wing Yee
於 2019 年 11 月住了 4 晚
Hotel GranM's KYOTO 於 2020年1月25日回覆
Dear guest,
Thank you very much for staying with us and also thank you for your feedback!
We are very happy to hear that you liked our hotel.
We hope you enjoyed in Kyoto and we are looking forward to seeing you again!
10/10 有夠讚
YI LIAN
2019年12月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
YI LIAN
於 2019 年 12 月住了 3 晚
Hotel Gran M`s Kyoto 於 2019年12月22日回覆
Dear Mr./Ms.YI LIAN
Thank you very much for your stay with us and we appreciate your good review.Your mind will make more than good service for us. If you visit Kyoto again,please stay us.We are looking forward to see you.
Thank you
10/10 有夠讚
真實旅客
家庭旅遊
2019年12月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is very helpful and nice. The location of the hotel is very convenient.
真實旅客
於 2019 年 12 月住了 3 晚
Hotel Gran M`s Kyoto 於 2019年12月14日回覆
Dear Our Guest
Thank you very much for your stay with us and we appreciate your the best review.
Your satisfaction was the best encouragement for us,we will commit to providing a comfortable and friendly atmosphere for all the guests .
If you visit Kyoto again, please stay with us.
We are looking forward to see you again.
Thank you
Good service and hotel! All staff are nice and sweet Highly recommend
真實旅客
於 2019 年 12 月住了 3 晚
Hotel Gran M`s Kyoto 於 2019年12月10日回覆
Thank you for your review. We are glad that you enjoyed our hotel service and facilities.
We are currently trying to improve our hotel facilities and therefore we are looking forward to your next visit.
Regards,
10/10 有夠讚
真實旅客
團體旅遊
2019年12月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Short distance to shopping street. The room is clean and neat.
真實旅客
於 2019 年 11 月住了 2 晚
Hotel Gran M`s Kyoto 於 2019年12月5日回覆
Dear Our Guest ,
Thank you very much for your stay with us and we are appreciate your good review.
As you know,our hotel is located on the shopping street and easy accessible to sight-seeing spot by the public transit.
If you visit Kyoto again, we would like to see you again.
Thank you
Dear Mr./Ms.SHENG HSIN
Thank you very much for your stay with us and your good review.
If you visit to Kyoto again, please stay us.
We are looking forward to see you again.
Thank you
10/10 有夠讚
CHIH CHUNG
2019年11月17日
CHIH CHUNG
於 2019 年 11 月住了 3 晚
8/10 不錯哦
真實旅客
2019年11月4日
真實旅客
於 2019 年 10 月住了 3 晚
Hotel Gran M`s Kyoto 於 2019年11月7日回覆
Thank you for your review. We are glad that you enjoyed our hotel service and facilities.
We are looking forward for your next visit.
Best Regards,
Thank you for your review. We are glad that you enjoyed our hotel facilities even though some of it still need some improvements. About the location, our hotel is located in the central shopping area of Kyoto city and this area itself is quite far from Kyoto Station. We are currently trying to redesign some parts of our hotel for the better service to our guests. Therefore, we are looking forward for your next visit.
Regards,
8/10 不錯哦
真實旅客
2019年10月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 10 月住了 4 晚
Hotel Gran M`s Kyoto 於 2019年10月15日回覆
Thank you for your review. We are glad that you enjoyed our hotel facilities even though some of it still need some improvements. About the location, our hotel is located in the central shopping area of Kyoto city and this area itself is quite far from Kyoto Station. We are currently trying to redesign some parts of our hotel for the better service to our guests. Therefore, we are looking forward for your next visit.
Regards,
Thank you for staying with us and also thank you for your review.
We will make an effort to improve customer service!
We are looking forward to seeing you again!
Front desk people are very nice, but the room was smaller than what we expected because we booked the same room type as we did last time, but the room is smaller this time. Toilet was a bit malfunctioning, and one of the house keeping staffs who was not Japanese was not very friendly
Wayne Tzu-Wei
於 2019 年 9 月住了 4 晚
Hotel Gran M‘sKyoto 於 2019年9月15日回覆
Thank you very much for your stay with us. Also,thank you for your compliments and really good evaluation and we are deeply sorry for your room condition during your stay. We did our best to reach your satisfaction, but we are sorry that you feel that way.
We are deeply apologize for our staff rude action and we will promise for re-education of our staffs.
Thank you
10/10 有夠讚
HSIU CHIN
2019年9月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便,環境舒適
HSIU CHIN
於 2019 年 9 月住了 2 晚
HOTEL GRAN Ms KYOTO 於 2019年9月15日回覆
您好!
感谢您入住HOTEL GRAN Ms KYOTO,并给与我们您真诚的反馈意见。
我们很高兴听到您满意这次的住宿。
酒店位于繁华的街,交通,观光,购物等非常的便利。
我们期待您的再次光临!
谢谢!
8/10 不錯哦
真實旅客
2019年9月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
喜歡很方便的住宿
乾淨的整潔度
真實旅客
於 2019 年 9 月住了 2 晚
HOTEL GRAN Ms KYOTO 於 2019年9月15日回覆
您好!
感谢您入住HOTEL GRAN Ms KYOTO,并给与我们您真诚的反馈意见。
我们很高兴听到您满意这次的住宿。
您好! 非常感谢您能入住HOTEL GRAN M`s KYOTO,我们很高心听到您满意这次的住宿。
酒店位于繁华的街,交通,观光,购物等非常的便利。
我们很遗憾地听到您这次房间不够宽敞,我们也有豪华宽敞的双人的房间。
您下次来京都游玩时,可以考虑一下。
我们期待您的再次光临!
谢谢!
10/10 有夠讚
Hui Hsin
2019年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
Location is very convenient to go sightseeing. Also easy to go on train and bus. The Main Street is easy to go shopping and restaurants!
Hui Hsin
於 2019 年 9 月住了 5 晚
Hotel GranM's KYOTO 於 2019年9月11日回覆
Dear guest
Thank you very much for staying with us and also thank you for your review!
We are very happy to hear that you liked our hotel.
There are many kind of public transportation near by out hotel so you can go to anywhere you would like to go very smoothly!
We hope you enjoyed in Kyoto and we are looking forward to seeing you again!
10/10 有夠讚
雅涵
2019年9月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
雅涵
於 2019 年 9 月住了 2 晚
Hotel Gran Ms Kyoto 於 2019年9月7日回覆
Thank you for staying with us and also thank you for your review.
We are looking forward to seeing you again!
Dear Mr./Ms. CHUAN CHANG
Thank you for staying with us.
We are happy if you enjoyed staying here.
We look forward to your next visit.
Hotel Gran Ms Kyoto
Front Staff
Thank you for staying with us and also thank you for your review.
There are many shops and restaurants around our hotel.
Our location is really good place for sightseeing sport of Kyoto city.
We are looking forward to seeing you again!
Thank you for your review. We are glad that you enjoyed our hotel facilities even though some of it still need some improvements. About the location, our hotel is located in the central shopping area of Kyoto city and this area itself is quite far from Kyoto Station. We are currently trying to redesign some parts of our hotel for the better service to our guests. Therefore, we are looking forward for your next visit.
Regards,
Thank you for your review. We are glad that you enjoyed our hotel facilities even though some of it still need some improvements. About the location, our hotel is located in the central shopping area of Kyoto city and this area itself is quite far from Kyoto Station. We are currently trying to redesign some parts of our hotel for the better service to our guests. Therefore, we are looking forward for your next visit.
Regards,
10/10 有夠讚
DIWEN
2019年7月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
DIWEN
於 2019 年 7 月住了 3 晚
Hotel Gran M`s Kyoto 於 2019年7月28日回覆
Thank you for your review. We are glad that you enjoyed our hotel facilities even though some of it still need some improvements. About the location, our hotel is located in the central shopping area of Kyoto city and this area itself is quite far from Kyoto Station. We are currently trying to redesign some parts of our hotel for the better service to our guests. Therefore, we are looking forward for your next visit.
Regards,
10/10 有夠讚
YALING
2019年7月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
ㄏ
房間很大,還可以泡澡
YALING
於 2019 年 7 月住了 1 晚
Hotel GranM's KYOTO 於 2019年7月21日回覆
Dear, guest
Thank you very much for staying with us and also thank you for your review!
We are very happy to hear that you liked our hotel.
We are looking forward to seeing you again!
非常謝謝!
10/10 有夠讚
真實旅客
2019年7月15日
真實旅客
於 2019 年 7 月住了 3 晚
Hotel Gran M`s Kyoto 於 2019年7月18日回覆
Thank you for staying with us and also than you for the feedback . We are looking forward to seeing you again!