Find Resorts & Hotels with Spas in Kuzhuppilly

"Stayed here for a couple nights whilst visiting Kochi. The rooms, facilities and staff were excellent. Importantly bed and pillows were comfortable for a good nights rest. "

"Room clean and spacious. Restaurant was ok, most breakfast items are arranged so early that most bread and pastries dry up. Food in the restaurant including a lacarte is ok. Restaurant staff need to be focused on what is asked of them. Not very good at taking requests. Best service was the check in and check out. Airport transfer brilliant. Swimming pool nice. Spa good. Thank you prasida and amala."

"Convenience "

"Location was great, right next to Airport, but Sheets can be properly cleaned before customer takes the room, Sheets were stained"

"Everything was perfect room, staff and amenities. I would highly recommend."

"We had three rooms booked for a party of 6. The bathroom in one of the room was smelly and remained so even after the staff did some cleaning there. Most of the towels had a mildewy smell. I'd say about half the towels. Finally, the drain in the shower does not keep up with the tap. As you shower the soapy water starts to pool at your feet. Post shower you need to quickly wash your feet again. When I complained about this, they sent an electrician to fix it who said that is just how the plumbing works. Each of those issues costs a start in the review. The staff is courteous and tries to be helpful. They are likely operating within constraints that they have no control over. All in all, it was an experience I would not want to repeat. ... oh.. one more thing: the pillows are massive - not sure who can sleep with their neck at the angle that imposes on your neck. They do bring a standard and sensibly sized pillow if you ask. The overall experience was far worse than would be expected at the prices the hotel charges. And I can't account for gap between my experience and what the ratings say. My guess is that the locals have different tastes and expectations. My living and traveling has mostly been in North America and Europe. "

"Rooms were kept clean. Staff was amazing. Excellent grounds which are well maintained. Overall, my first visit to Kochi was made more pleasant by the great hospitality. Food was awesome. Breakfast and dinner had all types of food, North Indian, South Indian, Continental, Southeast asian, etc. Desserts variety was also very good. I am sure when I visit Kochi again, Le Meridien is my place "

"Service was good, very relaxing, lovely location away from the busy city."

"The rooms need a little tidying up. The bath tub with cracks, skirting scuffed, walls could do with a coat of paint and the toilet seat detached from the hinges! Staff are generally all good. Mentioned the toilet seat issue to Prince. He was very apologetic and helpful. "