Crowne Plaza ANA Kushiro by IHG

Property class: 3.5

Choose dates to view prices

Located close to Kushiro Fishermen's Wharf and Nusamai Bridge, Crowne Plaza ANA Kushiro by IHG provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and conference space.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is NT$2,846
NT$4,264 total
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

A hotel room with two beds, a desk with a computer, a TV, and a lamp.

Standard Room, 2 Twin Beds (Air Purifier)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

A hotel room with a bed, a desk with a television, a chair, and a window with curtains.

Standard Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Room, 2 Twin Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with a bed, a desk with a television, a telephone, and a window with curtains.

Standard Room

  • Partial sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Ocean View

A hotel room with two beds, a desk, a lamp, and a mirror.

Standard Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View (Top Floor)

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Premium Room, 2 Twin Beds, City View (Top Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Ocean View (Top Floor)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Ocean View (Top Floor)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

A hotel room with two beds, a desk with a computer, a TV, and a lamp.

Standard Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Ocean View

A hotel room with a bed, a desk with a television, a telephone, and a window with curtains.

Standard Room, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Kushiro, Crowne Plaza ANA Kushiro by IHG is in the city center. Nusamai Bridge and Kushiro Marsh Observatory are notable landmarks, and the area's natural beauty can be seen at Kushiro Harbour and Kushiro-shitsugen National Park. Looking to enjoy an event or a game while in town? See what's going on at Kushiro Ice Arena. Visit our Kushiro travel guide
Map
3-7 Nishiki-cho, Kushiro, Hokkaido, 085-0006

What's nearby

  • Kushiro Fishermen's Wharf
    2 min walk - 0.2 km
  • Kushiro Harbour
    5 min walk - 0.4 km
  • Nusamai Bridge
    5 min walk - 0.4 km
  • Kushiro Children's Museum Kodomo Yugakukan
    6 min walk - 0.6 km
  • Kushiro Art Museum
    9 min walk - 0.8 km

Getting around

  • Kushiro Airport (KUH)
    40 min drive

Restaurants

  • 魚政
    2 min walk
  • 釧路 霧のビール園
    2 min walk
  • デルナード
    1 min walk
  • トップオブクシロ
    4 min walk
  • 岸壁炉ばた
    2 min walk

About this property

Crowne Plaza ANA Kushiro by IHG

  • Hotel near Kushiro Harbour
  • Located close to Kushiro Fishermen's Wharf and Nusamai Bridge, Crowne Plaza ANA Kushiro by IHG provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Smoke-free premises, a ballroom, and wedding services
    • Bicycle parking, luggage storage, and a banquet hall
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 179 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
  • Extra amenities include:
    • Heating and fans
    • Bathrooms with bidets and shower/tub combinations
    • Flat-screen TVs with cable channels
    • Refrigerators, electric kettles, and daily housekeeping

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  • Air conditioning
  • Breakfast available
  • Parking available
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NT$1,222 total
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Frequently asked questions

Is Crowne Plaza ANA Kushiro by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza ANA Kushiro by IHG?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Crowne Plaza ANA Kushiro by IHG on 2026/11/1 start from NT$2,846, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1000 per day.

What time is check-in at Crowne Plaza ANA Kushiro by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza ANA Kushiro by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza ANA Kushiro by IHG located?

Located in Nusamai, this hotel is steps from Kushiro Harbour and Kushiro Fishermen's Wharf. Nusamai Bridge and Kushiro Children's Museum Kodomo Yugakukan are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza ANA Kushiro by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 217 out of 462 reviews
Rating 8 - Good. 167 out of 462 reviews
Rating 6 - Okay. 51 out of 462 reviews
Rating 4 - Poor. 17 out of 462 reviews
Rating 2 - Terrible. 10 out of 462 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and comfortable. The bathroom is tiny and old fashioned. The property is old and needs to be upgraded although well maintained.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice room, breakfast was excellent.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort bed, spacious room size
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay.

Watching fireworks from room window facing river. Wonderful experience.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights stay in Kushiro

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

A delightful stay in Kushiro

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience in this hotel!

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!
View from our window
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Everything was great.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Air conditioning did not work properly, not cold at all
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in depressing area
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for one night
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of one night stay at Crowne Plaza ANA Kushi

I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service
I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
ok
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the breakfast, Japanese buffet style. Food I did get was not hot. Did not like the mattress. I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again. Thank You, Gerald Overson
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
１　地下駐車場の「枠」が狭く、最近の３ナンバー車は狭くて枠に収まらない。 ２　リネンのハンドタオルに長い髪の毛が絡まっていた。 ３　オフシーズンのためか、朝食の卵料理の実演が行われていなかった。オムレツをオーダーすれば作り立てを持ってきてもらえるようだが、何となく頼みにくい。実演がない場合は、料金を安くするなどしたほうが良いのでは。 ４　スタッフの皆様は大変親切。
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しくて、朝からとても満足度が高く、スタッフの方々もとても親切でした。 掃除が行き届いていて、気持ちよく過ごすことができました。 お部屋からの眺めは最高で、夕日も見ることができました。
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
スタッフの対応には満足できるが、朝食が期待したほど味も種類も物足りなかった。
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです。
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅い時間のチェックインになりましたが、スムーズに対応してくれました。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
枕が合わなかったがそれ以外は非常に良かった。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is okay
Stayed 1 night in Jul 2026