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"This is an excellent place to stay in Nagano. It’s a short walk from Nagano Station and a short train or bus ride away to most places you’ll want to see. The staff is extremely helpful and friendly, the hotel is quiet, and there are laundry facilities and onsen onsite. Highly recommend!"

"Staff all very friendly, tourist/English friendly, tasty breakfast options (Japanese or Western), 4 nice spas, clean all around, Kusatsu great city to visit, would stay again!"

"Nice convenient areas but the cottages a little too old, need upgrade"

"Very close to Nagano station, nice size room. Very clean and staff very helpful. "

"Clean, attentive staff, overall experience. Loved the private onsen!"

"Hotel is connected to Nagano station, which makes it super easy for travel. The rooms are clean and well equipped. Mine had a great view. I also enjoyed the breakfast and service. Highly recommend! "

"Everything was great "

"Very clean. Very comfortable. The sky deck is probably the best amenity. Especially for breakfast time, you are able to zone out and focus on yourself and breakfast time in general. Breakfast times are appointed so not too many guest arrive at the same time which is a plus. Extra toothbrushes w/ toothpaste provided, comb, shower cap, razor etc. Did not have to worry too much about the distance to the nearest tourist attraction/location. Very walkable, but if you get tired, bus stops are at almost every 2 blocks or so. "

"The room was really spacious with beautiful views of the surrounding mountains. Breakfast was included but dinner we ate out as the hotel is large and they can't accommodate everybody. This was not a problem as there were so many restaurants in town. You do need to time the shuttle bus well though. Overall, a brilliant place to visit and really worth the money."