「Overall,it was a terrible experience. We stayed there for just one night this time. When arriving with my friends at the hotel, a girl asked us to sit down at the lobby and wait for checking in. So we did. My understanding was that she would bring all the paper forms to us for filling in. Then she came and asked me to go to the counter, which is about 30 meters away from where we sit. It's fine and I went to the counter. The man at the counter asked me some questions and told me to go back to...