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All was wonderful!

The people are great! The room was clean and homey. The free breakfast was amazing, and the free midnight noodles were delicious.

Excellent. I loved the private onsen and the view from my room- breathtaking. We went to Nita Pass to the gondola and the view is amazing. Just a note for westerners, the food can be challenging if you aren’t familiar or like traditional Japanese food. I do not eat pork or beef. I still enjoyed my stay and would highly recommend to anyone.

Location is good, near the shopping area.

Excellent hotel

I stayed here a day before heading to a retreat. The room was just the right size for one traveler and I appreciated the room clothes! The onsen and sauna was perfect and restorative and the breakfast was delicious. I would stay here again!

The facility is clean. The staff is very helpful. Breakfast was great. Will stay again.

Second time staying. Convenient location to shopping.

The R9 hotel was nice that we could park so close to our room! The only drawback is when it is raining the water comes off in front and when trying to enter the code to the room we get all wet from the runoff. Besides that, it was great.

The best hotel while in Kumamoto. Very close to all shopping and dining options. Very upscale hotel.

This was a nice amount of space for the living, dining, kitchen, bedroom and bathroom. We were able to do a load of laundry and also relax on the comfortable couch to watch some TV on the large projection. Good location to walk to several sites and catch public transportation. Staff were helpful when we had questions.

This was a gem of a hotel in the middle of NOWHERE. But I can't fault the hotel with that. The hotel was very clean, staff was nice and my room is huge for even Western standards. Just nothing to eat around that location... 😯