Entire apartment

The Robertsons by Urban Suites

Property class: 3.5

Choose dates to view prices

Close to Jalan Alor and Petaling Street Market, The Robertsons by Urban Suites provides laundry facilities, a gym, and more. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
The current price is NT$1,219
NT$1,396 total
includes taxes & fees
Oct 27 - Oct 28

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for 2 Bed Room Suite

A modern hotel room with a large bed, a desk, and a chair.

2 Bed Room Suite

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bed Room Suite

A modern hotel room with a large bed, a desk, and a chair.

1 Bed Room Suite

  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Living area

The Orion Kuala Lumpur, a Registry Collection Hotel

Bukit Bintang
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
10.0 out of 10, Exceptional, 1 review
The price is NT$4,169
NT$4,583 total
includes taxes & fees
Oct 26 - Oct 27
The Orion Kuala Lumpur, a Registry Collection Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Bukit Bintang, a neighborhood in Kuala Lumpur, is home to The Robertsons by Urban Suites. Petaling Street Market and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting. Visit our Kuala Lumpur travel guide
View more Apartments in Kuala Lumpur
Map
Jalan Robertson, Bukit Bintang, Kuala Lumpur, 50150

What's nearby

  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    5 min walk - 0.5 km
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    7 min walk - 0.6 km
  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    8 min walk - 0.8 km
  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    9 min walk - 0.8 km
  • A blue building with the sign "Central Market" and "Since 1888" on it.
    Central Market
    12 min walk - 1.0 km

Getting around

  • Imbi Station
    12 min walk
  • Kuala Lumpur Masjid Jamek Station
    14 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    34 min drive

Restaurants

  • VCR
    5 min walk
  • Just Fruits Neighbourhood Market
    1 min walk
  • Jamaica Blue
    2 min walk
  • Private Corner Cafe
    3 min walk
  • Bamboo Garden Bistro
    2 min walk

About this property

The Robertsons by Urban Suites

  • Apartment near Berjaya Times Square
  • Close to Jalan Alor and Petaling Street Market, The Robertsons by Urban Suites provides laundry facilities, a gym, and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Express check-in, smoke-free premises, and luggage storage
    • An elevator
  • Room features
  • All guestrooms at The Robertsons by Urban Suites offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and separate dining areas.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with digital channels
    • Separate dining areas, kitchenettes, and full-sized refrigerators/freezers

Similar properties

A rooftop infinity pool with a city skyline in the background.
The AXON @ Bukit Bintang
Bukit Bintang
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
8.4 out of 10, Very good, 59 reviews
The price is NT$995
NT$1,155 total
includes taxes & fees
Oct 26 - Oct 27
The AXON @ Bukit Bintang
Compare similar properties

Frequently asked questions

Does The Robertsons by Urban Suites have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at The Robertsons by Urban Suites?

As of 2026/10/25, prices found for a 1-night stay for 2 adults at The Robertsons by Urban Suites on 2026/10/27 start from NT$1,219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Robertsons by Urban Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Robertsons by Urban Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Robertsons by Urban Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Robertsons by Urban Suites located?

Located in Bukit Bintang, this apartment building is within a 15-minute walk of Jalan Alor, Petaling Street Market, and Berjaya Times Square. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Imbi Station is 12 minutes by foot and Bukit Bintang Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Robertsons by Urban Suites Reviews

7.0

Good

7.0

Cleanliness

7.8

Amenities

6.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay. Walking distance to major shopping and dining areas
Stayed 5 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Communication
The property looked nice when arrived. Sadly we were not able to check in to the property after a long trip and no instructions were provided. They have no office or staff onsite and after inquiring we found you must call them prior to coming, 24 hrs, and they will have something setup for you. After trying to get ahold of for 2 hours and having to find contact information which was not easy we finally got response next day saying waiting for us to check-in. I told them we had booked another place for night due to what I wrote previous. After that on both text and whatsapp the line went dead with no follow-up or any next steps. We also seen several other parties with same issues and standing around and finally some Chinese folks provided number they found and everyone was not happy. The fact they stopped talking next day after getting back to me, even after I followed up, shows they are not that great. The rooms might be good but who knows as trying to get checked in was no existent and no staff at all onsite. Chalk it up to lesson learned booking a condo and according to other locals this is very common for the company that runs this. I am sure they did not want to give money back and why they went silent. Given the fact they finally checked in next day mid afternoon is a joke in itself. I still have the conversations screenshot of somebody ever wants to see from Travelocity or Expedia, etc..
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice and cozy.
Stayed 8 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
When we arrived we found that there is no office on-site and no way to communicate with anyone. They expected clients to reach out 48 hrs prior to let them know where to drop keys. Many customers left waiting in building outside trying to figure out how to contact and get to rooms. Upon reaching them finally on whatsapp as waited hours for reply they stopped communicating when found I got another room for first night since tired and was not going to wait around for them to get to us and many other customers. Again, not one person to help us and other renters in building and offices said this is every day for this company not to communicate and they get 10-20 people daily trying to check-in with them to only have to redirect them to company. This is my first and only bad review ever for a company. Ended up staying somewhere else when they stopped communicating next day as had no recourse.
Stayed 7 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, communication
予約がされていなく 大変迷惑しました
Stayed 20 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
コンドミニアムのお部屋なのでホテルより広くゆったり過ごせました。リビングルームに寝室が2つ、バスルームも2つあり快適でした。 コンドミニアムにあるジムやプールも使えるし、一階ゲートすぐ横にセブンイレブンもあり便利です。 ロケーションは、パビリオンモールやLOT10、ららポートへも歩ける距離でした。 ホテルステイも含め、今回の宿泊先をどこにしようかかなり迷って最終的にここに決めましたが、ここにして良かったと思いました。
Stayed 5 nights in Jul 2022
Verified review

6/10 Okay

Liked: Communication
Excellent location! The cleaning crew can do better. There was an ant infestation and multiple other bugs. NO HOT WATER FOR SHOWER, I don’t understand why - our property manager, as nice as he was, didn’t give a solution or explanation.
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Je déconseille fortement

Je déconseille fortement de séjourner dans cette hôtel déjà c'est une location faite par un particulier, de + quand nous sommes arrivés dans la chambre j'ai été totalement déçu, la déco est basique, le canapé est cassé et taché, le propriétaire n'a même pas nettoyé le canapé il a simplement caché les tâches du canapé en le recouvrant avec des plaids , les lits ne sont pas du tout confortable, un des deux lits était abîmé , on sentait les ressorts dans les côtes, la climatisation sentait le moisi ! On l'a signalé au propriétaire en lui disant que j'avais des allergies et que la climatisation avait un souci et que cela me gênait pour respirer , nous lui avons demandé de nous trouver une solution , et il n'a pas pris la peine de répondre à mes messages ! Alors que dès notre arrivée on a échangé les numéros de téléphone, et il nous a dit "si vous avez besoin de quoi que se soit , appelez moi" et bien ce n'est pas vrai du tout ! Il n'a pas répondu à notre réclamation mais par contre il a osé nous demander quelques jours après de lui donner les matelas que nous avions en trop dans l'appartement pour satisfaire d'autres clients alors que moi j'étais malade à cause de sa climatisation . A ce prix là vous trouverez un plus belle hôtel avec un meilleur service client sur Kuala Lumpur il y a tellement de choix. Cela fait la deuxième fois que nous allons sur KL et si je dois y retourner je ne retournerai jamais dans cette hôtel ça a été la pire expérience de notre voyage.
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
ホテルではなくマンションの一室をオーナーが貸し出してるようです。 それを知らず、、、駐車場の入り口のガードマンに止められ、パスポートなどを見せると、一階にある会社に連れていかれました。そこではうちでは予約入ってないと言われ、、、予約ページのスクショが日本語版だったのでそこでWi-Fiを繋いでもらい英語版を見せ、会社の方に電話をして貰いました。英語が話せないので泣きそうになりました。10分ほどでオーナーがやって来て部屋の案内をしてくれました。部屋1LDKのマンション！かなり広か贅沢な作り。部屋の掃除は入りませんが、洗濯乾燥機もありますので、毎日タオルを洗濯して使いました。キッチン、フライパン、皿など生活用品は全て揃ってます。マンションの下にはセブンイレブンやレストラン、スーパーがあり、便利です。プールは50メートル弱あり、最高です。また泊まりたいです。プラザラヤット駅までは5分弱。駅の入り口がわかりにくいです。目の前が大きなホテルの廃墟？みたいな感じ、駅までの道に浮浪者が沢山いました。他の駅はすごく綺麗な中、薄暗くて少し怖い雰囲気です。
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019