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薰衣草 USJ 飯店的評分

3 out of 5
薰衣草 USJ 飯店
No. 27 Jalan USJ Sentral 1 , USJ Sentral, Subang Jaya, Selangor

評論

8.0

非常好

10 分，有夠讚；76 則評論中有 25 則" "
8 分，不錯哦；76 則評論中有 37 則" "
6 分，一般般；76 則評論中有 7 則" "
4 分，不太好；76 則評論中有 3 則" "
2 分，很糟糕；76 則評論中有 4 則" "

8.4/10

整潔度

8.2/10

員工素質

7.8/10

設施服務

8.2/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

MONO

喜歡：整潔度、員工素質和住宿環境和硬體
交通很方便，步行幾分鐘到USJ7車站，我住的房間比較細，沒有窗户，但地方整潔，員工有禮貌。附近Da Men Mall有餐廳及超巿。
於 2018 年 11 月住了 3 晚
Reception 於 2018年12月11日回覆
Thank you for choosing our hotel services.we are apologized for any inconvenience caused. We will continue work hard to improved our self. Looking forward to see you again!

4/10 不太好

Shadow，Hong Kong

不喜歡：員工素質
提前接近一個月訂的酒店..訂三間雙人房..去到竟然說沒有房間..我們一行六人一小..三對人..叫我們睡兩間家庭房..家庭房1大床1小床..三對人要怎樣分配？那時凌晨四點..我能怎麼辦？為什麼酒店沒有確定訂單Expedia 都冇有理會？酒店說他們沒注意Expedia 有訂房..以後也不會再用了..第一次用就得到此體驗..畢生難忘！
於 2018 年 10 月住了 3 晚
Reception 於 2018年11月1日回覆
Thank you for choosing our hotel services.we are apologized for any inconvenience caused. Thank you for your feedback. We will continue work hard to improved our self.

2/10 很糟糕

Chen Ming

不喜歡：員工素質、住宿環境和硬體和客房舒適度
worse experience ever
bedsheet is not clean, and the worst part was extremely poor soundproof, noise can be heard from upper floor, corridor and even next door.
於 2018 年 10 月住了 2 晚
Reception 於 2018年10月26日回覆
Thank you for choosing our hotel services.we are apologized for any inconvenience caused. Thank you for your feedback. We will continue work hard to improved our self.

8/10 不錯哦

Mei Lin

喜歡：整潔度、員工素質和客房舒適度
於 2018 年 3 月住了 1 晚
jarod 於 2018年5月2日回覆
Thank you for choosing our hotel services. We are looking forward to see you soon. Thank you.

10/10 有夠讚

Mi Yen

於 2023 年 9 月住了 1 晚

6/10 一般般

Florence

喜歡：員工素質和住宿環境和硬體
於 2023 年 5 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
スバンジャヤに用事があったので一泊だけ利用。 到着時フロントに誰もいなかったがすぐに出て来ました。 写真のようなおしゃれさはなく簡素な雰囲気の部屋でしたが、寝るだけなら十分だと思います。 駅までは歩いて行けますが、ホテルのある区画内にコンビニなどがないようなので、ちょっと場所的には不便に感じました。
於 2022 年 9 月住了 1 晚

6/10 一般般

NG SIEW

情侶出遊
喜歡：整潔度和住宿環境和硬體
Just a stop over is good to go with this property.

8/10 不錯哦

Athena Xin Hui

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和設施服務
於 2020 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location. Easy access. Is a good choice for stay for short period. Just hope that when guest check in. The staff could ask guest do they need the hair dryer. Besides that, the phone at room should label the phone number to front counter.
於 2020 年 2 月住了 1 晚
Afiqah 於 2020年3月12日回覆
Dear Guest, Greetings from Lavender Inn!!! Thank you for choosing our hotel Lavender Inn as you accommodation destination, and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your feedback, we really appreciate and look forward to welcoming you back to our hotel. Warm Regards

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything good
於 2020 年 1 月住了 1 晚
Afiqah 於 2020年1月18日回覆
Dear Guest, Greetings from Lavender Inn!!! Thank you for choosing our hotel Lavender Inn as you accommodation destination, and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your feedback, we really appreciate and look forward to welcoming you back to our hotel. Warm Regards,

2/10 很糟糕

Ignatious

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Was not helpful.
於 2019 年 11 月住了 1 晚
reception 於 2019年12月5日回覆
Dear Ignatious, thank you for choosing our hotel and services. We understand that you want to cancelled the room as you made a wrong booking date, however we cant do the cancellation as expedia policy is non refundable. We are really sorry for any inconvenience cause during your stay, we will keep improving our self to serve you better in the future.Thank you for your feedback. Hope to see you again, have a nice day!

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Over all is ok , but hotel no supply spoon and fork
於 2019 年 11 月住了 1 晚
reception 於 2019年11月7日回覆
Dear guest, thank you for choosing our hotel and services . We really appreciated your feedback. Have a nice day!

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
不喜歡：設施服務
Clean that is about it. But the walls are very thin and extremely noisy no sound control from staffs to guests. Jacuzzi, while letting water out, it actually flooded the entire toilet floor! Towels were all fraying.
於 2019 年 10 月住了 1 晚
reception 於 2019年10月6日回覆
Dear Guest, thank you for choosing our hotel and services. We are really sorry for any inconvenience cause during your stay, we will keep improving our self to serve you better in the future. Thank you for your feedback. Hope to see you again, have a nice day!

10/10 有夠讚

真實旅客

於 2019 年 9 月住了 4 晚
Reception 於 2019年9月15日回覆
Thank You for choosing our hotel & services.Please come back again.

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
It was comfortable stay. We were relaxing there. Because we could use jacuzzi bath tub! We stayed in VIP room. But white bath towel was gray color (old towel) and there wasn't Refrigerator, hairdryer and tissue box in the room. So please install these Equipments in the VIP room.
於 2019 年 9 月住了 2 晚
Reception 於 2019年9月15日回覆
Hi, thank you for choosing our hotel & services.We are apologize regarding about the towel, your feedback is very important to us for us to identify on our areas of improvement. Rest assured that the issues you have highlighted will be taken action in order for us to improve on our services.

10/10 有夠讚

Rozaili

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 2 晚
reception 於 2019年7月23日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
There's no hair dryer, so better to prepare one by yourself. Overall experience is good and the room is really clean.
於 2019 年 7 月住了 2 晚
Reception 於 2019年7月14日回覆
Hi, Thank You for the feedback we are apologized, for your information we are provided the hairdryer just need to call request it & we send to your room.

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the nearby area
於 2019 年 6 月住了 2 晚
Reception 於 2019年6月27日回覆
Thank You for choosing our hotel & services. Hopefully to see you again.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean room, toilet, bed is very, very comfy. Good service.
於 2019 年 6 月住了 1 晚
Reception 於 2019年6月12日回覆
Dear Sir/Madam, Thank You for choosing our hotel & services.Hopefully to see you again.

8/10 不錯哦

真實旅客

於 2019 年 5 月住了 4 晚
Reception 於 2019年6月6日回覆
Thank you for choosing our hotel & services.Please come again.

8/10 不錯哦

Erick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and Comfortable
The room was clean and comfortable. Friendly staff. The jacuzzi was nice. However, the room soundproofing is so good. We can hear people walking and talking at the corridor. Location was ok. Walking distance to Damen Mall. Overall, we enjoyed our stay.
於 2019 年 5 月住了 1 晚
Reception 於 2019年5月13日回覆
Dear Hi Mr Erick, Thank you for choosing our hotel services & Thank you also for your supportive feedback to us.We are glad to hear your enjoyed the stay.Hopefully to see you again.

2/10 很糟糕

guisang

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚
Reception 於 2019年5月8日回覆
Hi Dear Sir/Madam,Thank You for choosing our hotel and services.We are really sorry for any inconvenience causes during your stay, we will keep improving our self to serves you better in the future.Hopefully to see you again.

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
room a bit small
於 2019 年 4 月住了 3 晚
Reception 於 2019年5月6日回覆
Dear Sir/Madam, Thank You for choosing our hotel services.Kindly to inform, you can check our hotel room selection type for the bigger room in our webside.Please come again.

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Only one complain. I requested for a non smoking floor, was placed in a non smoking room but there was someone smoking in one of the rooms and I was extremely uncomfortable the first night. Staff said nothing can be done although it's a non smoking floor. The night staff's explanation really irked me. She even started lecturing me about how they are not allowed to go to room to room to check on guests due to privacy issues. I did not even request that. All I wanted was for the staff or whoever responsible to check and do whatever necessary. That was a real unfortunate incident. Otherwise, the other staff were excellent. I left a bag when I checked out and the staff kept it safe. To be the guard is an excellent example of a person, polite-alert and responsible.
於 2019 年 4 月住了 2 晚
Reception 於 2019年4月27日回覆
Thank You for your feedback.We are apologies for your bad experienced during your stay.We will looking forward to improve on this issued.

10/10 有夠讚

Lee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚
Reception 於 2019年4月26日回覆
Thank You for choosing Hotel & Services.Your feedback will encourage us to serves you more better in the future.Hopefully to see you again.

8/10 不錯哦

YOKE SEONG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cleanliness of room/hotel
HOTEL IS CLEAN AND LOCATION IS GOOD .
於 2019 年 4 月住了 2 晚
Reception 於 2019年4月22日回覆
Hi dear Yoke Seong,Thanl You for choosing our Hotel & Services.Hopefully to see you again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 4 月住了 1 晚
Reception 於 2019年4月19日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

真實旅客

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All is good.
於 2019 年 4 月住了 4 晚
Reception 於 2019年4月16日回覆
Dear Sir/Madam, Thank You for choosing hotel & services. Please come again.

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質和設施服務
Everything was good but need to require proper maintenance for leaking problem.
於 2019 年 4 月住了 4 晚
Laila 於 2019年4月10日回覆
Hi dear Sir/madam, Thank you for choosing our hotel services. We sincerely apology for any inconvenience courses.We will look for it to check any leaking problem detect from our staff maintenance.Hopefully to see you again.Best Regards..

10/10 有夠讚

真實旅客

於 2019 年 4 月住了 3 晚
Reception 於 2019年4月8日回覆
Dear Sir/Madam, Thank You For choosing our Hotel & Services.Hopefully to see you again.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A very nice place to stay...
於 2019 年 4 月住了 1 晚
Reception 於 2019年4月7日回覆
Dear Sir/Madam, Thank You For choosing our Hotel & Services.Hopefully to see you again.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 2 晚
Reception 於 2019年4月3日回覆
thank you for choosing our hotel services & we hope to see you again in the future . have a great day !

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 2 晚
Reception 於 2019年4月3日回覆
Dear Sir/Madam, Thank You for choosing our Hotel Services. Hopefully to see you again.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nearby shops and malls
於 2019 年 3 月住了 2 晚
Reception 於 2019年3月27日回覆
Thank you for choosing our hotel and services.Hopefully to see you again.

10/10 有夠讚

Darren

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I check in time are very late, around 10pm, very lucky still got hotel staff to serve us, and her are so friendly. Nice room design and room saiz enough for us. Carpark are provided, it is below the the Hotel and outside the Hotel also have alot of space. Room and toilet are clean, aircond cool, TV channel clear. The only thing not good is we can hear a little sound of door closing sound ' iee.....' come from other room when people moving the door, our toilet door also got the iee... sound but not loudly. Anyway overall is good, we like it and will visit again.
於 2019 年 2 月住了 1 晚
Laila 於 2019年2月15日回覆
Thank You Mr Darren,for choosing our hotel services & we are really appreciated for your feedback.We are sorry for the inconvenient courses & will keep improve our self to serve you better. Again Thank you for your support.Hopefully we can serves you more better in the future & hopefully to see you again.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We picked the VIP room with Jacuzzi. The jacuzzi was leaking but we managed to fix the leaking ourselves. There was no hair dryer in the room, but upon calling the reception, they bring the hair dryer up for us. Overall a pleasant stay :)
於 2018 年 12 月住了 2 晚
Reception 於 2019年1月4日回覆
Greeting , We apologise for the issue with the jacuzzi .We will fix this problem as soon as possible . And thank you for your kindly compliment and hope to see you again here anytime .

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚
Reception 於 2018年12月26日回覆
Thank you for choosing our hotel services.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 2 晚
Reception 於 2018年12月11日回覆
Thank you for choosing our hotel services.we are apologized for any inconvenience caused. We will continue work hard to improved our self. Looking forward to see you again!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nicw Hotel for short stay
於 2018 年 11 月住了 1 晚
Reception 於 2018年12月4日回覆
Thank you for choosing our hotel services.we are looking forward to see you again!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2018 年 11 月住了 7 晚
Reception 於 2018年12月4日回覆
Thank you for choosing our hotel services.we are looking forward to see you again!

2/10 很糟糕

chong，kl

不喜歡：住宿環境和硬體和客房舒適度
toilet bad design
於 2018 年 11 月住了 1 晚
Reception 於 2018年11月28日回覆
Thank you for choosing our hotel services.we are apologized for any inconvenience caused. Thank you for your feedback. We will continue work hard to improved our self.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
가성비 좋음
가격 대비 깔끔한 숙소입니다 창문이 없는 방에 묶었습니다만 나쁘지 않았음 엘레베이터가 있어서 좋은 숙소입니다. 하루 이틀정도 묶을 만 합니다. 주변 환경은 별로임.
於 2018 年 10 月住了 1 晚
Reception 於 2018年11月1日回覆
Thank you for choosing our hotel services.we are apologized for any inconvenience caused. Thank you for your feedback. We will continue work hard to improved our self.

10/10 有夠讚

Tony

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Darts in Malaysia
Nice and cheap and very clean
於 2018 年 10 月住了 2 晚
Reception 於 2018年10月25日回覆
Thank You for choosing our hotel services , we hope to see you again.

8/10 不錯哦

Raymond

喜歡：整潔度、員工素質和住宿環境和硬體
If you need stay at Subang Jaya. This hotel is OK.
Location consider good, convenient and distance to MRT. Budget Hotel for short stay.
於 2018 年 10 月住了 3 晚
Reception 於 2018年10月26日回覆
Thank you for choosing our hotel services and Thank you very much for your feedback.

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體
Experience was pleasant. Sheets and towels were dirty/stained
於 2018 年 9 月住了 3 晚
Reception 於 2018年10月3日回覆
Thank you for choosing our hotel services.we are apologized for any inconvenience caused. Thank you for your feedback. We will continue work hard to improved our self

8/10 不錯哦

Lim

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 2 晚
Reception 於 2018年9月25日回覆
Thank you for choosing our hotel services.Thank you for your feedback.

8/10 不錯哦

cecilia，singapore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and ‘new’ budget hotel
It looks relatively new, v nice lobby. Told me there’s only 4 singles rooms in this hotel, upgraded me to a Queen bed. Room is very small, but v clean and nice. Toilet is also very small, no separate shower cubicle, with toothbrushes and shower gel, too bad no shower cap, sad. Praise given to the fantastic water pressure from the shower head, v good. I lcan hear next door guest using the toilet, sound proof no good. But for this price we’ve paid, it is better than my expectation. Will come back again if need to.
於 2018 年 9 月住了 1 晚
Reception 於 2018年9月26日回覆
Thank you for choosing our hotel services.we are apologized for any inconvenience caused. Thank you for your feedback. We will continue work hard to improved our self.

10/10 有夠讚

Juliana，Penang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Never disappoint us. Some small things I hope can be improved: 1. I dont like to carry remote to and fro the lobby 2. Pillows are too soft 3. Shower head is too small
於 2018 年 8 月住了 1 晚
Reception 於 2018年8月19日回覆
Thank you for choosing our hotel services.we are apologised for any inconvenience caused. Thank you for your feedback. We will continue work hard to improved our self.