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Carlton Hotel Shah Alam

3.0 star property
Hotel in Shah Alam with a 24-hour front desk and a restaurant

Choose dates to view prices

A terrace, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Carlton Hotel Shah Alam. The on-site restaurant, Carlton Gourmet, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King

Deluxe King | In-room safe, desk, iron/ironing board, free WiFi

Deluxe King

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
No. 1 Persiaran Akuatik, Seksyen 13, Shah Alam, Selangor, 40100

What's nearby

  • AEON MALL Shah Alam - 15 min walk - 1.3 km
  • Ideal Convention Centre Shah Alam - 2 min drive - 1.9 km
  • Shah Alam Convention Center - 3 min drive - 3.1 km
  • Kompleks Pkns Shah Alam - 3 min drive - 3.1 km
  • Shah Alam Blue Mosque - 3 min drive - 3.4 km

Getting around

  • Kuala Lumpur Shah Alam KTM Komuter Station - 6 min drive
  • Taman Bahagia Station - 11 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive

Restaurants

  • ‪Renang Tomyam - ‬2 min walk
  • ‪Kelab Shah Alam - ‬9 min walk
  • ‪Pak Su Corner @ TTDI Adina - ‬6 min walk
  • ‪The Chicken Rice Shop - ‬5 min walk
  • ‪Pizza Hut Tesco Sek 13 - ‬5 min walk

About this property

Carlton Hotel Shah Alam

Hotel near Sunway Pyramid Mall
You can look forward to a terrace, dry cleaning/laundry services, and a business center at Carlton Hotel Shah Alam. The on-site restaurant, Carlton Gourmet, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • An elevator, luggage storage, and smoke-free premises
Room features
All 111 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 39-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Carlton Gourmet

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 15 for adults and MYR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards

Property is also known as

Carlton Holiday Hotel Shah Alam
Carlton Holiday Hotel
Carlton Holiday Shah Alam
Carlton Holiday
Carlton Holiday Hotel And Suites Shah Alam
Carlton Holiday Hotel Suites
Carlton Hotel Shah Alam Hotel
Carlton Hotel Shah Alam Shah Alam
Carlton Hotel Shah Alam Hotel Shah Alam

Frequently asked questions

Is Carlton Hotel Shah Alam pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Carlton Hotel Shah Alam?

Check-in begins at 2 PM.

What time is check-out at Carlton Hotel Shah Alam?

Check-out is at noon.

Does Carlton Hotel Shah Alam provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Carlton Hotel Shah Alam located?

Located in Seksyen 13, this hotel is within 3 mi (5 km) of Shah Alam Blue Mosque, Ideal Convention Centre Shah Alam, and Kompleks Pkns Shah Alam. Shah Alam Convention Center and Masjid Sultan Salahuddin Abdul Aziz Shah are also within 3 mi (5 km).

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Reviews

Carlton Hotel Shah Alam Reviews

7.0

Good

7.0

Cleanliness

6.6

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 15 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 5 out of 43 reviews

Reviews

8/10 Good

Muizuddin

Liked: Staff & service
Disliked: Property conditions & facilities
The aircond was in poor condition. At Max but still not cool. The hall on each floor in front of the lift were smelly. Other than that, everything is good. The food was good.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

BAD EXPERIENCED

Book a room with non-smoking guestrooms, but ended getting a room that filled with smoking odor bcos it is a free-smoking guestroom with an ashtray. Erghh. My room was a adjoining room with noisy next door guest, they also smoke in their room which the smoke smell can filled up our room through connecting door. You know this kind of feel when u didnt smoke and u are a women. Then, when i request for a room change, the receptionist decline with a fullhouse reason. 11pm, i cannot stand anymore with the smell, checkout and find another place to stay.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth

Not so good , price expensive but its like staying at budget cheap hotel
Stayed 1 night in Aug 2019

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sgt puas hti

Puas hti sgt.. frendly staff even i cek in tgh malam
Stayed 1 night in Dec 2018

8/10 Good

Mdsidek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dispointted when the breakfast foods is not refilled by the hotel. The foods already finished at only 8:00 and no refilled.
Stayed 1 night in Nov 2018

8/10 Good

Atiqah, My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Room is big for two persons.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Could be better

The hotel is a bit run down but still acceptable for a short overnight stay. Affordable pricing comes with a breakfast.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience ! Old hotel ! Sad ! Not same in internet picture .
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berhampiraj dengan pasaraya dan di tengah bandar.juga berhampiran dengan stesyen bas ekspres sementara.
Stayed 2 nights in Oct 2018

6/10 Okay

Nor, Ipoh, Perak

Liked: Staff & service, room comfort
First room assigned reeked of cigarette despite requesting for non smoking room. Luckily the hotel readily switched us to a non smoking room upon request. Toilet was spartan but clean. Linen was clean. Carpet felt slightly dusty. Generally ok
Stayed 1 night in Sep 2018

6/10 Okay

Sulaiman

its moderate..

the hotel need to improve and upgrade its facility..look ageing n need cleaning compound
Stayed 4 nights in Aug 2018

6/10 Okay

øystein

Liked: Staff & service
Disliked: Property conditions & facilities

Slitt hotel

Var der pga svømmekonkuranse .finnes ikke noe annet der .30 min med taxi til Kl

10/10 Excellent

Buhari, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selesa dan terbaik, layanan yang baik dan bilik air yang bersih serta penghawa dingin yang menyejukkan lagi suasana di dalam bilik hotel ini. Sarapan makanan yang mengenakkan . Terdapat pelbagai makanan pilihan. Landskap yang cantik di dalam hotel terutama di bahagian lobby. suasana di dalam bilik yang selesa dan cantik dan harmoni. Penggunaan streka yang baik. Terima kasih atas segalanya. Wasalam
Stayed 1 night in Mar 2018

8/10 Good

Saw, Malaysia

Liked: Staff & service

Nice n quiet

Suitable for me because I like quiet environment. A lot of private parking bays.
Stayed 2 nights in Dec 2017

6/10 Okay

Abu, Manchester

Disliked: Property conditions & facilities, room comfort

Got a torn door inside of the hotel room..

It's Okay... It just had some secret door that can be lead to another room. These door can be only been accessible by the outsiders from another room. It would be best if there's no secret door in every room at the hotel. Please improvise on that. (,^^)
Stayed 1 night in Dec 2017

8/10 Good

mahdzir

Liked: Cleanliness

Value for money.

Its value for money especially for those are looking for low price. its 3 star hotel. only the room condition looked old design and outlook.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service

only ok

room for 1 night only
Stayed 1 night in Aug 2017

8/10 Good

Mohd Asharaf

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Jul 2017

10/10 Excellent

NIRAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value hotel near KLCC

Amazing central hotel near KLCC and Hard rock Cafe. Clean good rooms. Helpful staff. Good breakfast. Easy Parking for Cars. High grade security in house.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no comment

only comfort is the air-con is good.
Stayed 1 night in Jun 2017

6/10 Okay

LEW

Disliked: Cleanliness, property conditions & facilities
hotel quite old. no renovation.

10/10 Excellent

Norshilinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & clean accommodation...

The hotel staff is very friendly & very helpful indeed... overall cleanliness of the property is very good. Free inroom Internet very fast...

6/10 Okay

nidzamuddin

Liked: Staff & service, room comfort

Good location

Lousy internet. Breakfast moderate. No refrigerator

6/10 Okay

syed

Liked: Cleanliness

Close to Meeting place

WiFi terrible. Logged into wifi but no internet access although mentioned availability in room. Last time I stayed it was only available at lobby area and it was mentioned that way, so no harm. Refrigerator none although the place is there. Socket at bed not available. I think it is a necessity to charge Handphone

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Ok

So far ok. Staff should be more friendly even though we arrived late, he should assist us properly. We need to ask him whatever we would like to know, he kept silence like we know everything about the hotel. They should check the telephone works or not in the room. Do not drill something at night, we want to sleep peacefully at these hour!