Carlton Hotel Shah Alam

Property class: 3

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A terrace, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Carlton Hotel Shah Alam. The on-site restaurant, Carlton Gourmet, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin

Room

Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King

Room

Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Room

Executive Suite

  • Sleeps 3
  • 1 King Bed

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The price is NT$1,961
NT$2,450 total
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Nov 2 - Nov 3
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About the neighborhood

Seksyen 13, a neighborhood in Shah Alam, is home to Carlton Hotel Shah Alam. Travelers who have shopping on the agenda can visit Sunway Pyramid Mall and 1 Utama. I-City and Taman Botani Negara Shah Alam are also worth visiting. Visit our Shah Alam travel guide
Map
No. 1 Persiaran Akuatik, Seksyen 13, Shah Alam, Selangor, 40100

What's nearby

  • A building with a large, pyramid-shaped roof and a covered entrance area with red lanterns.
    Sunway Pyramid Mall
    11 min drive - 9.5 km
  • The Petronas Towers, a prominent skyscraper, and a colorful fountain in Kuala Lumpur.
    KLCC Park
    32 min drive - 30.2 km
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    33 min drive - 30.6 km
  • AEON MALL Shah Alam
    3 min drive - 1.9 km
  • Bukit Jalil National Stadium
    22 min drive - 22.7 km

Getting around

  • Kuala Lumpur Padang Jawa KTM Komuter Station
    7 min drive
  • Taman Bahagia Station
    11 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    21 min drive

Restaurants

  • Cendol Pulut/Tapai Laksa Utara (Jitra Mai)
    6 min walk
  • Kelab Shah Alam
    9 min walk
  • Pak Su Corner @ TTDI Adina
    6 min walk
  • The Chicken Rice Shop
    5 min walk
  • Pizza Hut Tesco Sek 13
    5 min walk

About this property

Carlton Hotel Shah Alam

  • Hotel near Sunway Pyramid Mall
  • You can look forward to a terrace, dry cleaning/laundry services, and a business center at Carlton Hotel Shah Alam. The on-site restaurant, Carlton Gourmet, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
    • A 24-hour front desk, smoke-free premises, and meeting rooms
  • Room features
  • All 111 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 39-inch LCD TVs with satellite channels
    • Electric kettles, daily housekeeping, and desks

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  • Free WiFi
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Frequently asked questions

Is Carlton Hotel Shah Alam pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Carlton Hotel Shah Alam?

Check-in begins at 2 PM.

What time is check-out at Carlton Hotel Shah Alam?

Check-out is at noon.

Does Carlton Hotel Shah Alam provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Carlton Hotel Shah Alam located?

Located in Seksyen 13, this hotel is within 2 mi (3 km) of AEON MALL Shah Alam, Shah Alam Blue Mosque, and Ideal Convention Centre Shah Alam. Sacc Mall and Kompleks Pkns Shah Alam are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carlton Hotel Shah Alam Reviews

7.0

Good

7.0

Cleanliness

6.6

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 15 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 5 out of 43 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The aircond was in poor condition. At Max but still not cool. The hall on each floor in front of the lift were smelly. Other than that, everything is good. The food was good.
Stayed 3 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

BAD EXPERIENCED

Book a room with non-smoking guestrooms, but ended getting a room that filled with smoking odor bcos it is a free-smoking guestroom with an ashtray. Erghh. My room was a adjoining room with noisy next door guest, they also smoke in their room which the smoke smell can filled up our room through connecting door. You know this kind of feel when u didnt smoke and u are a women. Then, when i request for a room change, the receptionist decline with a fullhouse reason. 11pm, i cannot stand anymore with the smell, checkout and find another place to stay.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth

Not so good , price expensive but its like staying at budget cheap hotel
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sgt puas hti

Puas hti sgt.. frendly staff even i cek in tgh malam
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dispointted when the breakfast foods is not refilled by the hotel. The foods already finished at only 8:00 and no refilled.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Room is big for two persons.
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Could be better

The hotel is a bit run down but still acceptable for a short overnight stay. Affordable pricing comes with a breakfast.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience ! Old hotel ! Sad ! Not same in internet picture .
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berhampiraj dengan pasaraya dan di tengah bandar.juga berhampiran dengan stesyen bas ekspres sementara.
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort
First room assigned reeked of cigarette despite requesting for non smoking room. Luckily the hotel readily switched us to a non smoking room upon request. Toilet was spartan but clean. Linen was clean. Carpet felt slightly dusty. Generally ok
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

its moderate..

the hotel need to improve and upgrade its facility..look ageing n need cleaning compound
Stayed 4 nights in Aug 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Slitt hotel

Var der pga svømmekonkuranse .finnes ikke noe annet der .30 min med taxi til Kl
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selesa dan terbaik, layanan yang baik dan bilik air yang bersih serta penghawa dingin yang menyejukkan lagi suasana di dalam bilik hotel ini. Sarapan makanan yang mengenakkan . Terdapat pelbagai makanan pilihan. Landskap yang cantik di dalam hotel terutama di bahagian lobby. suasana di dalam bilik yang selesa dan cantik dan harmoni. Penggunaan streka yang baik. Terima kasih atas segalanya. Wasalam
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Liked: Staff & service

Nice n quiet

Suitable for me because I like quiet environment. A lot of private parking bays.
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Got a torn door inside of the hotel room..

It's Okay... It just had some secret door that can be lead to another room. These door can be only been accessible by the outsiders from another room. It would be best if there's no secret door in every room at the hotel. Please improvise on that. (,^^)
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness

Value for money.

Its value for money especially for those are looking for low price. its 3 star hotel. only the room condition looked old design and outlook.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Liked: Staff & service

only ok

room for 1 night only
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value hotel near KLCC

Amazing central hotel near KLCC and Hard rock Cafe. Clean good rooms. Helpful staff. Good breakfast. Easy Parking for Cars. High grade security in house.
Stayed 1 night in Jun 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no comment

only comfort is the air-con is good.
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
hotel quite old. no renovation.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & clean accommodation...

The hotel staff is very friendly & very helpful indeed... overall cleanliness of the property is very good. Free inroom Internet very fast...
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Good location

Lousy internet. Breakfast moderate. No refrigerator
Verified review

6/10 Okay

Liked: Cleanliness

Close to Meeting place

WiFi terrible. Logged into wifi but no internet access although mentioned availability in room. Last time I stayed it was only available at lobby area and it was mentioned that way, so no harm. Refrigerator none although the place is there. Socket at bed not available. I think it is a necessity to charge Handphone
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Ok

So far ok. Staff should be more friendly even though we arrived late, he should assist us properly. We need to ask him whatever we would like to know, he kept silence like we know everything about the hotel. They should check the telephone works or not in the room. Do not drill something at night, we want to sleep peacefully at these hour!