Room was servicable for the price. Problem is the check in process is horrible.
JayBC
於 2025 年 5 月住了 1 晚
6/10 一般般
Rusminah
家庭旅遊
2024 年 12 月 5 日
喜歡:整潔度和客房舒適度
Short stay
Stay was ok. Convenient, walking distance to city. Makan plc n mini mart nearby. Only confusion for check-in. But smooth Overall.
Rusminah
於 2024 年 11 月住了 2 晚
6/10 一般般
andrew
家庭旅遊
2024 年 9 月 4 日
不喜歡:整潔度、設施服務和客房舒適度
i had a terrible check in experience.
the mobile number given in Hotels.com claimed that they do not have any bookings (even though, i whatsapp the contact, given them the receipt prior my arrival).
then out of a sudden, the right guy came up and sorted out the mess.
this service apartment/condo is owned by many, who employs staff to manage (eg check in) their place.
andrew
於 2024 年 8 月住了 4 晚
8/10 不錯哦
David R
家庭旅遊
2024 年 5 月 22 日
喜歡:住宿環境和硬體
Good value
David R
於 2024 年 5 月住了 3 晚
6/10 一般般
Jessica
2024 年 4 月 21 日
喜歡:客房舒適度
不喜歡:整潔度
Average, but could be great!
Overall the stay was average, but it could’ve been great with some improvements. Cleanliness being the key here.
Cons:
- one pillow cover smelt and looked dirty. I’m not sure it had been washed.
- sink and shower dirty. Definitely needs better cleaning, it’s gross.
- towels didn’t smell very nice and so I bought my own from one of the many shopping malls.
- no hairdryer and it said there was.
- no iron and again it said there was.
- no water in room (would’ve been a nice touch).
- lampshade missing from bedside lamp.
- lack of communication up front about check in process. Nothing received until 23:00 the night I arrived, which was just before I was due to land.
Pros:
- great location
- great view from the room
- lovely pool (limited to 8pm)
- great gym with Towers view
- comfortable bed
- good apartment, which could be great with the cons fixed.
Jessica
於 2024 年 4 月住了 3 晚
6/10 一般般
Jessica
2024 年 4 月 20 日
喜歡:客房舒適度
不喜歡:整潔度
Average, but could be great!
I stayed at Axon for 3 nights. Overall the stay was average, but it could’ve been great with a few improvements. Cleanliness being one of them, quality of bedding and towels, extra touches.
Cons:
- one pillow cover smelt dirty. I’m not sure it had been washed.
- sink and shower dirty. Definitely needs better cleaning, it’s gross.
- towels didn’t smell very nice and I went and bought my own from one of the many shopping malls.
- no hairdryer and it said there was.
- no iron and again it said there was.
- no water in room (would’ve been a nice touch).
- lampshade missing from bedside lamp.
- lack of communication up front about check in process. Only had a text 30 minutes before my 23:30 arrival about the check in process, which would’ve been too late if I arrived at 3pm check in time.
Pros:
- great location
- great view from the room
- lovely pool (limited to 8pm)
- great gym with Towers view
- comfortable bed
- good apartment, which could be great with the cons fixed.
Jessica
於 2024 年 4 月住了 3 晚
6/10 一般般
Danson
2024 年 4 月 5 日
check in process needs to be greatly improved. No instruction was communicated to me until I called them on the morning of the check in date. At the property, I called the number as per instructed but my calls were unanswered. It was approximately 40 minutes after and assistance from the security guard that i got in contact with the guy who’s supposed to help me check in.
Location was great though
Danson
8/10 不錯哦
saif
情侶出遊
2024 年 1 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very good location. Best views of the city. Very good price. Best place to stay
saif
於 2024 年 1 月住了 3 晚
10/10 有夠讚
Sandra
2024 年 1 月 28 日
喜歡:整潔度和客房舒適度
High end with an affordable price.
Sandra
於 2024 年 1 月住了 5 晚
8/10 不錯哦
Jacqueline
親子旅遊
2024 年 1 月 27 日
喜歡:整潔度和住宿環境和硬體
We had a wonderful time in KL, thanks to Qasim and the great location of the property. Communication was not the best prior to the trip (ie there was only a phone number given and no front desk like a normal 24hr hotel), Qasim was excellent during the stay. The facilities of Axon were very good although shared with the sleeping lion hotel. Close to all major shopping and eating in Bukit Bintang. We booked 3 queen beds in a 3 br apartment but it was actually a studio and a 2 br apartment, and one br had only a single bed. It was a bit annoying to enter 3 separate codes to get into the main door and then into the two units. Basic toiletries were supplied including detergent for the washing machine but we had to contact Qasim for extra supplies during our stay.
Jacqueline
10/10 有夠讚
Wee Boon
家庭旅遊
2024 年 1 月 10 日
喜歡:整潔度和客房舒適度
Pretty good we were staying on 39th floor
Wee Boon
於 2024 年 1 月住了 2 晚
4/10 不太好
antoine
2024 年 1 月 9 日
喜歡:整潔度和客房舒適度
antoine
於 2024 年 1 月住了 2 晚
4/10 不太好
Mei Ling
2024 年 1 月 8 日
Mei Ling
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Elya
親子旅遊
2024 年 1 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very good location. Near from pavilion. The view from pool very cool. The service is good. Thankyou.
Elya
4/10 不太好
antoine
2024 年 1 月 6 日
喜歡:整潔度和客房舒適度
antoine
於 2024 年 1 月住了 1 晚
2/10 很糟糕
Kaijun
家庭旅遊
2023 年 12 月 30 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Need to find your own way to contact the hotel for check in because they do not have any reception counter. There is no concierge available to store your luggages too. We chose the hotel because of it's close proximity to shopping areas around it but were very disappointed to be greeted with dirty room, toilets and poor service. The bedsheets were dusty and they do not provide any housekeeping services neither do they clear your rubbish throughout your stay. The personnel assisting with check in was only interested in collecting the cash of 300RM per room deposit. All in all, the property is only good for it's location.
Kaijun
於 2023 年 12 月住了 2 晚
4/10 不太好
Siew Khim
2023 年 12 月 28 日
喜歡:住宿環境和硬體
不喜歡:整潔度
Siew Khim
於 2023 年 12 月住了 4 晚
10/10 有夠讚
真實旅客
家庭旅遊
2023 年 12 月 23 日
喜歡:整潔度和客房舒適度
Recommended choice
Nice room and comfortable stay. Recommend to stay here as very convenient location to go for those shopping malls in walking distances.