Find Hotel with a Concierge in Koh Samui Islands

"Wonderful spot. Service was impeccable. Beautiful views especially the higher up on the hillside your villa is. Food was terrific but they could use one more restaurant for dinner to offer options with 100 villas on property."

"There are few restaurants around the hotel, and you have to walk for more than 15 minutes to get there."

"We recently spent a few unforgettable days at Conrad Koh Samui in a stunning two-bedroom villa, and the experience exceeded every expectation. From the moment we arrived, we were absolutely blown away by the warmth, professionalism, and genuine care shown by the staff. The villa itself was exceptional — spacious, beautifully designed, and with breathtaking views that are simply hard to describe. Waking up each morning overlooking the ocean was something truly special. The food throughout our stay was incredible, with every meal beautifully presented and consistently delicious. It really added to the luxury experience. A very special thank you to Bill from the service team, who went above and beyond to help curate and manage our experiences, ensuring everything ran seamlessly. His attention to detail, kindness, and dedication made a huge difference to our stay. Thanks to Bill, we enjoyed unforgettable moments including a fantastic longboat excursion to Pig Island and smooth, stress-free transfers throughout our trip. This was a truly memorable family holiday, and we cannot wait to return. Highly recommend Conrad Koh Samui to anyone looking for world-class service, incredible food, and one of the best views in Thailand."

"I would give the staff MORE than 5 stars if I could! They were all amazing. Not one staff member that we interacted with was anything less than incredible. They were kind, friendly, helpful, going out of their way repeatedly to help. Sheraton Samui, you have an awesome staff!"

"The Staff was awesome until the checkin. After that some of them were just o.k. there are lot of mosquitoes in the room as the shower have opening to the back. Breakfast was very low level, and breakfast staff are the worse. Not helpful not polite at all, feels unwelcome. Food was not fresh and not much options. Food at the pool was good, and pools and beach access are great! Don't spend on breakfast and bring two mosquitoes repellers. Also we had a giant spiderin the room that was a scary situation. Beside that it's beautiful "

"Everything is best"

"The breakfast menu was one of the best we’ve been to, lots of food ready and lots of staff. Tip - best to get there by 0800 if you arrive after 9 am we found it too busy and lots of food ran out. The pool is devine and at a nice depth of 1.4mtrs and the beach is right there. Te best part was massages on site, and a really good price. We never used the second lagoon pool, even though it had a swimbar. Our rooms were clean and large, oirs had both a bath and shower. "

"We stayed for 13 nights as a family of 5. Hotel was nice and in a very good location. We had a family room which I did feel was too small for 2x adults and 3x children - there was not enough space to hang all our bits up. Hotel needs a bit of decoration, you can see its getting old. Found room to be a little dirty in the toilet/shower area it needs a proper deep clean. Staff by the pool very good - found the staff around the beach bar a bit miserable. Some could do with some training. Breakfast was nice enough to choose from. We did have a lovely holiday but probably wouldn't return here."

"Top notch service. Amazing property and overall great experience "