Dear valued customer, thank you very much for staying with us, we do appreciate the feedback provided, and we will make sure the mentioned discomfort related to the buggy service will not happen again.

Dear Kam Fung, Warmest Greetings from the Ritz-Carlton, Koh Samui! Thank you so much for your kind feedback. We're happy to hear you enjoyed your stay with us. We look forward to hopefully welcoming you back to the resort in the near future. Best Regards, Eric Strasser Assistant Reservations Manager

Dear Valued Guest, Thank you so much for your kind and generous feedback regarding your previous stay. It is truly appreciated. We hope we have the opportunity to serve you again in the near future. Thank you so much! Best Regards, Eric Strasser Assistant Reservations Manager

Dear Valued Guest, Thank you so much for your kind and generous feedback regarding your previous stay with us. We truly appreciate this very much. We hope to serve you again in the near future. We wish you a wonderful upcoming holiday season and happy new year! Best Regards, Eric Strasser Assistant Reservations Manager

Dear Valued Guest, Thank you so much for your kind feedback, we truly appreciate it and hope we will have the opportunity to serve you again in the near future. Best Regards, Eric Strasser Assistant Reservations Manager

Dear Teddy, Thank you so much for your kind words regarding your experience here at the Ritz-Cartlon, Koh Samui. We truly hope that we will have the opportunity to serve you here again in the near future. Thank you! Best Regards, Eric Strasser Assistant Reservations Manager

Dear YUCHENG , Thank you so much for your providing us a wonderful feedback review. We truly hope that your stay was everything that you imagined for your trip. We look forward to hosting you again in the near future! Best Regards, Fumi Goh, Reservations Manager

Dear Justina, Thank you so much for your providing us a wonderful feedback review. We truly hope that your stay was everything that you imagined for your trip. We look forward to hosting you again in the near future. Thank you so much Justina! Best Regards, Fumi Goh, Reservations Manager

Dear Ka Ho, Thank you so much for your providing us a wonderful feedback score. We truly hope that your stay was everything that you imagined for your trip. We look forward to hosting you again in the near future. Thank you so much Ka Ho! Best Regards, Eric Strasser Assistant Reservations Manager

Thank you so much for your feedback regarding your stay at the Ritz-Carlton, Koh Samui. We truly appreciate your feedback and hope we have the opportunity to serve you again in the near future. Please feel free to reach out to me directly should you need anything further from us. Thank you so much! Best Regards, Eric Strasser Assistant Reservations Manager

Dear Hsiuli, Warmest Greeting from The Ritz-Carlton Koh Samui! On behalf of all ladies and gentlemen, thank you very much for staying with us. We are really appreciated your feedback. We hope that we will have opportunity to welcome you back in the near future. Hope you have a pleasant day! Warmest Regards, Nantawan Sriharid ( Nan ) Reservation Agent

Dear Randeep,Thank you for taking the time to post a review of your stay at The Ritz-Carlton, Koh Samui.We appreciate your feedback in regards to the service during your stay with us and will make sure to pass your concerns to the team.Thank you once again for sharing your experience. We hope to have the pleasure of welcoming you back to The Ritz-Carlton, Koh Samui in the future.Best regards,The Management

Dear Sid,Thank you for taking the time to post a review of your recent experience at The Ritz-Carlton, Koh Samui.We apologize for the inconvenience you experienced regarding the buggy waiting time, and we sincerely appreciate you sharing your feedback. Rest assured, we will convey your concerns to the team.We hope to have the opportunity to welcome you back in the future.Best regards,The Management

Dear IVY TAN,Thank you for taking the time to share your recent experience at The Ritz-Carlton, Koh Samui. We're delighted to hear that overall, you enjoyed your stay at our resort and appreciated its tranquil atmosphere.We understand your concerns regarding the allocation of your ground floor unit without a view and the encounters with wildlife near your accommodation. We sincerely apologize for any discomfort this may have caused. While our proximity to nature is one of our distinguishing features, we acknowledge that it may not suit everyone's preferences. We also appreciate your comments regarding transportation logistics and the inconvenience it may have caused in accessing tours and taxis. Despite these challenges, we are pleased to hear that you still found your overall stay at our resort pleasant. We hope to have the opportunity to welcome you back in the future, ensuring a more seamless and enjoyable experience.Best regards,The Management

Dear Desiree,Thank you for taking the time to post a review of your recent stay at The Ritz-Carlton, Koh Samui. We are absolutely delighted to hear that you had a wonderful experience during your stay with us.It brings us joy to know that you found our breakfast buffet delightful and that our service exceeded your expectations. We're thrilled to hear that you enjoyed our beach and pool area. Your observation about the beach being a bit rocky is duly noted, and we appreciate you bringing it to our attention. For families with small children, our pool area indeed offers a safe and enjoyable alternative.We value your feedback as it helps us continually improve and enhance our guests' experiences. We hope to have the pleasure of welcoming you back for another fantastic stay in the near future.Best regards,The Management

Dear Motoko,Thank you for taking the time to post a review of your recent stay at The Ritz-Carlton, Koh Samui.We're pleased to know that you had a relaxing stay with us and hope to have another opportunity to welcoming you back in the future.Please do not hesitate to contact us directly if you require any special arrangements for your next visit.Best regards,The Management