蘇梅島Spa 飯店，旅行前必看！

「Nice memories for my birthday trip, appreciate for their excellent service and quick response.」

「We just came back from Hyatt Regency Samui after a 6 nights trip. Honestly, it was a disappointment. We are a family of 4, with 2 under 5s, and we visit at least to one tropical destinations in asia per year. Hyatt Regency Samui does not worth the room rate, with the same amount of money, I can get much better hospitality in Bali or Malaysia. Communication: It feels saff do not fully understand our instructions, the replies on customer service is slow and usually does not solve our problems....

「設施有點老舊，洗澡的水不夠大，蚊子有點多，但整體設計和度氛圍不錯，但服務員沒有什麼熱情感，kids club有點不好，但私人沙灘及早餐都非常棒」

「Friendly and helpful staff! Nice environment and facilities!」

「Breakfast was good with a variety of choices. The rooms were clean and the pool has a reasonable size. Staff were polite and attentive to our needs. We had an amazing stay until the last day of our trip. We triple confirmed late check-out (15.30) with staff from the reception. However, all our luggage and valuables were being removed from our room without our consent after the normal check-out time while we were out having lunch. We didn't even finish packing. The worst is our luggage wasn't...

「Staffs are wearing smile friendly and hospitality! I felt like at home. If possible, I would spend my vacation there again!」