克內普威爾出租度假屋

"Room Room was tidy and good; well equipped except there is no hair dryer. Even we requested for hairdryer a couple of times, it never appeared throughout our 4-days stay. No bottled water in room. Booking before I booked a room for 2, asked for twin bed at time of booking as I was travelling with my parent. The hotel replied with 2 upgrade options, both available only at nearly doubled price. In another word, a studio does not have 2 beds. "

"Clean and convenient "

"間房都算幾乾淨，而且面積都算大，而且咖啡茶包水都充足，酒店員工有禮貌，地點唔算話好方便，而且同停車場距離都唔算好近，但係如果價錢係100磅左右嘅話都算合理"

"是的"

"地點便利"

"great location; friendly staff"

"The check-in is slow, inefficient and chaotic which wasted so much of our time and caused lots of inconvenience. The staff is aware of the issue but didn’t show any concerns or try to help the situation. The room is in reasonable shape but the lack of amenities for a Hilton is unacceptable. This is a hot summer here in Cambridge and they don’t even have a fridge in the room?! Don’t expect to have coffee in the room either because they don’t have a coffee maker here… just tea bags and cheap instant hot chocolate (not that I would drink but no instant coffee either). The location is good. So, don’t expect the Hilton quality or service and you would probably be happier… think Marriott Courtyard or 2~3 star hotel…"

"櫃檯人員非常友善"

"Good hotel"