If I could give a 6 stars for staff I would, everyone was so friendly and the service was incredible. The only thing that let the property down was the old carpets but that was very minor
Aaron
於 2025 年 5 月住了 1 晚
10/10
This hotel give me a homely feeling. The staff are friendly and attentive. They provide pick up from the train station and daily shuttle to town. The star gazing tour was a bonus!
Sheg Ai
於 2025 年 3 月住了 2 晚
8/10
THOMAS
於 2025 年 3 月住了 1 晚
8/10
YUKO
於 2024 年 12 月住了 1 晚
10/10
This hotel has its own onsen and we loved it. We all were given traditional Japanese robes to wear throughout the hotel (in the dining room as well) and that was really nice. The staff were amazing and patient.
Sonya
於 2024 年 11 月住了 1 晚
10/10
Our three night stay was a highlight of our three week Japan visit. The staff was so kind and so friendly. Especially Iyaka and Ling. Our room was large and the western beds were comfortable. The shuttle bus was very convenient running from the Kiso train station to the property. The meals were delicious. This was our first stay at a ryokan. The food was served with an explanation and instructions on how to handle the hot pots and mini table grill. We enjoyed wearing our cotton yukatas and slippers to the meals. It really changes the dining experience and brings it to another level. The onsens were very clean and enjoyable. We used both the indoor onsen which we reserved for private use and the outdoor onsen. Sitting under the stars, soaking in the rock lined onsen after a day walking the Nakasendo Trail is an experience I'll never forget!
Susan
於 2024 年 10 月住了 3 晚
10/10
SHUNICHI
於 2024 年 9 月住了 1 晚
10/10
Amanda
於 2024 年 9 月住了 1 晚
10/10
Danielle
於 2024 年 9 月住了 1 晚
10/10
大変よかったです
Mahiro
於 2024 年 9 月住了 1 晚
10/10
John
於 2024 年 7 月住了 2 晚
8/10
???
於 2024 年 7 月住了 1 晚
8/10
家族で宿泊させて頂きました。静かで落ち着く旅館です来年も行かせていただきたいと思います。
真實旅客
於 2024 年 6 月住了 1 晚
10/10
食事が美味しい
Naomi
於 2024 年 6 月住了 1 晚
10/10
This Ryokan was amazing! It was doable on the trains though it i out of the way of major cities but that is the point. Very relaxing and the osen was amazing. Would recommend this to anyone wanting a traditional experience. Also the food was fantastic!!
April
於 2024 年 3 月住了 1 晚
10/10
We enjoyed our stay. The highlight was the rock-lined outdoor onsen fed by a hot spring. As we soaked in the mineral bath, we looked out at the snow-covered pines and blue skys above. It was the best onsen experience of our entire three-week holiday. We were there using a cold snap; the common spaces were chilly but our room was comfortable.
mary ann
於 2024 年 3 月住了 1 晚
10/10
wonderful stay!
Lasonic
於 2024 年 3 月住了 2 晚
10/10
Loved our stay here! We had 2 vegetarians in our group of 7 and different dietary needs for everybody and they accommodated us perfectly! Very sweet and welcoming staff. Beautiful place.
Radhika
於 2023 年 11 月住了 2 晚
8/10
TAKAO
於 2023 年 10 月住了 1 晚
8/10
Very friendly staff, good food and beautiful surroundings