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The friendly and helpful staff added to the beautiful setting, quality onsen water, and amazing view.

The room and the view, the food, the private onsen, the kindness of the staff, everything was a dream so much so that we had booked three nights (giving ourselves three days to roam around afterwards) but we stayed three more nights. Highly recommended-

The view of Sakura-jima from the main bath is fantastic. The shuttle buses from the hotel to Tenmonkan and Chuo Station are helpful too.

This place is literally heaven. It’s very luxurious. The staff is amazing. The food is impeccable. The chef literally changes the menu every day every morning every night. The most amazing thing was my room. It was incredible. It had an outside hot Springs the living room the bathroom and the private sauna is just amazing super clean super super clean. They give you robes Japanese where to go outside Japanese where to go to dinner and breakfast. The outside is clean air and you can visit the...

Perfect budged accomodation. Sparkling clean and functional

I have traveled and worked in Japan for 10 years. This hotel onsen is the finest I have visited. The baths are located in your room, in common areas and in private family baths. There is a very special bath just steps away from the hotel below a WATERFALL, that can only be described as HEAVEN ON EARTH. I will return for another week at this hotel in April. Thank you Expedia for leading me to this magnificent destination.

I liked the tea bags provided for free in the room.

Besides of the clean room and staffs'

Best hotel value in Kirishima

nice onsen on the 13th floor with 100yen beers from dispensing fresh beer machine was a nice touch after soaking

We were there for three days and had a beautiful relaxing time. The facility was amazing. The only reason I didn’t give the place the highest rating was because the food was just okay.

The staff was exceptional friendly and helpful. The room was great (spacious) for a family of 4.

The room was small, but extremely comfortable. Staff were very friendly. I will stay here again if I come back to Kirishima!