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Shiroyama Hotel Kagoshima

4.0 star property
Expert spa therapists deliver rejuvenating body treatments and facials at this peaceful retreat where guests can soak in mineral hot springs and truly unwind

Choose dates to view prices

Shiroyama Hotel Kagoshima offers a tranquil escape in the city center. Refresh in the indoor mineral hot spring, recharge in the sauna, or book spa treatments. Six restaurants serve Japanese specialties and children's options, providing travelers with plenty of dining choices.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$6,391
NT$7,151 total
Mar 5 - Mar 6

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed) | Down comforters, minibar, in-room safe, desk

Forest Twin Room, Non Smoking (No View, No Extra Bed)

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed) | Down comforters, minibar, in-room safe, desk

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
  • Ocean view
  • 290 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | Down comforters, minibar, in-room safe, desk

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
  • Ocean view
  • 570 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed) | Down comforters, minibar, in-room safe, desk

Standard Double Room, Non Smoking (No View, No Extra Bed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | Down comforters, minibar, in-room safe, desk

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
  • Ocean view
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

Down comforters, minibar, in-room safe, desk

Forest Forth Room, Non Smoking (No View, No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
  • 516 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed) | Down comforters, minibar, in-room safe, desk

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
  • Ocean view
  • 516 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

Down comforters, minibar, in-room safe, desk

Standard Forth Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

Down comforters, minibar, in-room safe, desk

Sakurajima View Forth, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
  • Ocean view
  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed) | Down comforters, minibar, in-room safe, desk

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Ocean view
  • 291 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed) | Down comforters, minibar, in-room safe, desk

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed) | Down comforters, minibar, in-room safe, desk

Royal Suite, Mt. Sakurajima View (No Extra Bed)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Ocean view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed) | Down comforters, minibar, in-room safe, desk

Single Room, Non Smoking (Single Use, No View, No Extra bed)

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed) | Down comforters, minibar, in-room safe, desk

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Ocean view
  • 334 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Located in Kagoshima, Shiroyama Hotel Kagoshima is in the city center and near a boardwalk/promenade. Saigo Takamori Statue and Tsurumaru Castle are local landmarks, and the area's natural beauty can be seen at Kirishima-Kinkowan National Park and Sakurajima Visitor Center. Amuran Ferris Wheel and Kagoshima City Aquarium are also worth visiting. Visit our Kagoshima travel guide
Map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586

What's nearby

  • HC7MYD Students Monument, Amu Plaza, Kagoshima City, Kyushu Island, Japan, Asia
    Amu Plaza Kagoshima
    15 min walk - 1.3 km
  • Mt. Shiroyama
    6 min walk - 0.5 km
  • Shiroyama Observatory
    7 min walk - 0.6 km
  • Kagoshima City Museum of Art
    9 min walk - 0.7 km
  • Kagoshima Chuo Station Tourist Information Center
    18 min walk - 1.5 km

Getting around

  • Kagoshima Station
    10 min drive
  • Kagoshima Airport (KOJ)
    50 min drive

Restaurants

  • むさしの森珈琲城山店
    17 min walk
  • 翡翠廳
    1 min walk
  • 城山ガーデンズ 水簾
    1 min walk
  • ル シエル
    1 min walk
  • ロイヤルホスト城山店
    16 min walk

About this property

Shiroyama Hotel Kagoshima

Upscale hotel in the city center
An indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden are just a few of the amenities provided at Shiroyama Hotel Kagoshima. For some rest and relaxation, visit the sauna, and indulge in a massage, a facial, or a manicure/pedicure. At the 6 on-site restaurants, enjoy lunch, dinner, kids' meals, and Japanese cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free area shuttle, and hot springs on site
  • Self parking (surcharge), concierge services, and an elevator
  • Wedding services, newspapers in the lobby, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 355 rooms feature comforts such as air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Refrigerators, baby baths, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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NT$5,537 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Covered self parking on site (JPY 1,300 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • HISUICHO
  • HOLT
  • LE CIEL
  • RAKUSUI
  • SUIREN

Things to do

  • Full-service spa
  • Gym
  • Hot springs
  • Sauna

Family friendly

  • Baby bath
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot springs
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages
  • Manicures/pedicures
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1300 for children
  • Covered self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Frequently asked questions

Is Shiroyama Hotel Kagoshima pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shiroyama Hotel Kagoshima?

As of 2026/2/5, prices found for a 1-night stay for 2 adults at Shiroyama Hotel Kagoshima on 2026/3/5 start from NT$6,391, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1300 per night.

What time is check-in at Shiroyama Hotel Kagoshima?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Shiroyama Hotel Kagoshima?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Shiroyama Hotel Kagoshima located?

Located in the heart of Kagoshima, this spa hotel is within a 5-minute walk of Shiroyama Park and Mt. Shiroyama. Shiroyama Observatory and Terukuni Shrine are also within 10 minutes. Kagoshima Chuo Station is 25 minutes by foot and Kagoshima Station is 27 minutes.

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Reviews

Shiroyama Hotel Kagoshima Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 729 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with exceptional service and amenities. Will definitely stay here again and also recommend to family & friends.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrena binte

Liked: Cleanliness, property conditions & facilities
Very courteous staff. Great breakfast with. Wide variety
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, quiet and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Raimundo

Liked: Cleanliness, amenities
Very friendly and helpful staff. Amazing grounds
Stayed 3 nights in Jun 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great full featured facility
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food superb
Stayed 2 nights in Oct 2024

10/10 Excellent

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the hot spring.
Stayed 1 night in Nov 2024

6/10 Okay

Kazuko

Liked: Cleanliness
Had a wonderful view from room and onsen
Stayed 1 night in Dec 2024

10/10 Excellent

Doowon

Liked: Cleanliness, staff & service, property conditions & facilities
The scenary was great. Also, the staff was very kind.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kiyomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime.
Stayed 4 nights in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book now!

There is nothing negative about Shiroyama Hotel. The staff are extremely polite and the hotel and rooms are immaculate. It has a beautiful view overlooking Kagoshima with Sakurajima clearly visible.
Stayed 3 nights in May 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. The breakfasts were the best that we had our entire trip. I also loved the bakery. And the views of the volcano were heavenly. The help was also great! And the hotel itself was befitting of the views.
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big hotel. Not an easy walk into the city. So you have to plan meals unless you’re happy to dine in the hotel restaurants. But lovely staff and nice rooms. We didn’t pay for a view of the sea and volcano. But still nice city view as you’re high on a hill. Would recommend for the price.
Stayed 3 nights in Sep 2025

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Excellent staff. I give our experience at hotel Shiroyama the highest rating. Absolutely loved everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yoko

Liked: Cleanliness, property conditions & facilities
The location was great and the outdoor Onsen was amazing. I’d like to go back!
Stayed 1 night in May 2024

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was super excellent. The royal family also stayed there. The onsen was excellent. The breakfast buffet was excellent. I want to stay there again!
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view of Kagoshima. Excellent service. Wished we could have stayed longer.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The level of service at this hotel cannot be matched. It will always be the crown jewel of Kagoshima. Also, great views of Sakurajima
Stayed 6 nights in Apr 2024

10/10 Excellent

Michael

Service is top notched. Room is a bit small, but clean and comfortable
Stayed 3 nights in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Sakurajima Volcano was why I chose this hotel. The view was a little obscured by the roof of the restaurant but still very nice!
Stayed 3 nights in May 2024

8/10 Good

Mandy

Liked: Staff & service, amenities, property conditions & facilities
A very good experience, The staff was very considerate and took us to the room, but the room was a bit small. The hot spring environment is very good and comfortable. The breakfast is also good and has many styles.
Stayed 2 nights in Aug 2024

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, room comfort

Good stay in Kagoshima

Really big hotel very popular with Japanese people. The best thing is the view of Sakurajima. Really amazing. Onsen is very strict with tattoos also with foreigners. Breakfast was huge but a bit messy. Room was ok. Good for a 2 night stay.
Stayed 2 nights in Apr 2025

8/10 Good

Nitaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　Clean and convenient
Stayed 2 nights in May 2024

8/10 Good

Ranran

Liked: Cleanliness, staff & service, amenities
It’s a very grand hotel with amazing view of the Sakuajima. Loved the onsen! Great services and a good variety and quality of breakfast. The only thing that bothered me was the thin walls of the room it can get a bit noisy at night, but everything else was good enough to make up for the only problem. The hotel also has nice souvenir shops.
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much morecthan I expected

I booked, looking for a place to staycafter getting off the ferryvfrom Okinawa. When I arrived I realized this wasnt just a place to sleep. It's the city's "grand hotel". Set in gorgeous grounds, with more trails nearby in the mountain forest, it offers a large breakfast buffet and a huge onsen with indoor and outdoor pools - all of them with spectacular views over the city and volcano.
Stayed 2 nights in Mar 2025