2 間酒吧/酒廊、2 間池畔酒吧、池中酒吧

大威雷亞茂宜阿斯托利亞渡假村華爾道夫飯店的評分

5 out of 5

評論

9.0

太棒了

10 分,有夠讚;1000 則評論中有 664 則" "
8 分,不錯哦;1000 則評論中有 189 則" "
6 分,一般般;1000 則評論中有 87 則" "
4 分,不太好;1000 則評論中有 38 則" "
2 分,很糟糕;1000 則評論中有 22 則" "

9.2/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Qian

於 2024 年 3 月住了 6 晚

10/10 有夠讚

Karin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Katharine L

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Potentially the most beautiful (semi all inclusive) resort in Maui. It was a treat and a delight to stay here. M
於 2024 年 3 月住了 6 晚
General Manager 於 2024年4月9日回覆
Aloha Katharine,Thank you for your glowing review - we're truly honored by your kind compliments. We look forward to the pleasure of welcoming you back soon!Mahalo,Wendle Lesher,General Manager

10/10 有夠讚

Jonathan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jon

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best property in Maui!
於 2024 年 3 月住了 8 晚
General Manager 於 2024年4月7日回覆
Aloha Jon,It was an honor to have had you stay with us at Grand Wailea, A Waldorf Astoria Resort. We appreciate your feedback and are humbled by your kind words. Thank you for being a valued guest, and on behalf of our team, we would like to invite you back again anytime.Mahalo,Wendle Lesher,General Manager

10/10 有夠讚

Deborah A

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jeff

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay at the Grand Wailea, property and amenities were incredible including pools, beach, photo package, shopping, dining etc.. Highly recommend!!
於 2024 年 3 月住了 5 晚
General Manager 於 2024年3月26日回覆
Aloha Jeff,Thank you for taking the time to provide your wonderful review of your stay with us at Grand Wailea, A Waldorf Astoria Resort. It is incredibly rewarding to hear that our luxurious amenities and services exceeded your expectations. We take great pride in crafting an unparalleled experience for our guests, and it was a pleasure to have you. We look forward to welcoming you back in the future for another unforgettable experience.Mahalo,Wendle Lesher,General Manager

10/10 有夠讚

Britt

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Grand Wailea was amazing, the staff is great and provide top notch service in every aspect.
於 2024 年 3 月住了 7 晚
General Manager 於 2024年3月26日回覆
Aloha Britt,It was a privilege to host you at Grand Wailea, A Waldorf Astoria Resort. Our staff will do everything possible to deliver an exceptional experience, and we appreciate your kind words on our impeccable service. We hope to create more memories with you, so please consider returning in the futureMahalo,Wendle Lesher,General Manager

10/10 有夠讚

DANIEL,LAS VEGAS

喜歡:員工素質、設施服務和住宿環境和硬體
The property was beautiful and clean. The amenities were also great. But the best part was the service and hospitality provided by the staff. They were super friendly and top notch!
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月18日回覆
Aloha Daniel,Thank you for choosing Grand Wailea, A Waldorf Astoria Resort, and for sharing such a delightful, five-star review. Our team works hard to ensure our guests have a stay they will remember for years to come, so they will be honored to read your kind comments. We look forward to welcoming you back for another dreamy experience.Mahalo,Wendle Lesher,General Manager

10/10 有夠讚

Megan Laura,Rexford

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful property and stay
於 2024 年 2 月住了 8 晚
General Manager 於 2024年3月1日回覆
Aloha Megan,It was such a pleasure to welcome you to Grand Wailea, A Waldorf Astoria Resort. We appreciate your kind words and are delighted you enjoyed your experience. Thank you for your review and perfect rating, and we hope to welcome you back soon.Mahalo,Wendle Lesher,General Manager

10/10 有夠讚

Steve

喜歡:住宿環境和硬體
Very nice and welcoming
於 2024 年 2 月住了 5 晚
General Manager 於 2024年2月27日回覆
Aloha Steve,A warm welcome goes a long way at Grand Wailea, A Waldorf Astoria Resort! We are so happy to have earned such positive feedback for our hospitality, and we hope you had an unforgettable time in Hawaii. It would be an honor to host you again!Mahalo,Wendle Lesher,General Manager

10/10 有夠讚

David

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our visit here so much! Friendly staff. Excellent dining! Highly recommend!
於 2024 年 1 月住了 4 晚
General Manager 於 2024年1月30日回覆
Aloha David,Thank you so much for choosing to stay with us at Grand Wailea, A Waldorf Astoria Resort. Our goal is to provide every guest with exceptional service, so we're thrilled you enjoyed your experience. We appreciate your recommendation and hope to welcome you back in the future.Mahalo,Wendle Lesher,General Manager

10/10 有夠讚

Akiko,Weldon Spring

於 2024 年 1 月住了 3 晚

4/10 不太好

Joseph

於 2023 年 3 月住了 4 晚

10/10 有夠讚

Cara

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is the most amazing place I’ve ever stayed! Everyone is over the top friendly, and the grounds are beyond what I could’ve imagined. It was an amazing place for my daughter, and we enjoyed the pools and the beautiful beach access. The food and drinks at the resort are very expensive and that was a little bit of a shock, but I would do it all over again
於 2023 年 11 月住了 5 晚
General Manager 於 2023年12月7日回覆
Aloha Cara,Thank you for sharing your comments with us. We are delighted to know that you had a truly enjoyable visit and appreciated our friendly staff members, beautiful pools, and lovely beach access. It was a pleasure hosting you, and we hope to see you again in the future. Mahalo,JP Oliver,Managing Director

8/10 不錯哦

Deborah

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely grounds. nice lounge. The rooms should have microwaves. I know that is the new thing. remove them so people will buy from restaurant or deli. It is bad when you dine at the olivina, and have half your dinner you have to toss bc you can't reheat. what a waste of food when you talk about going green. The coffee is nespresso. Most people like plain coffee in the morning, and there was no tea. I saw a man purchase a coffee pot. again-transparent- bottom line is squeeze the customer. other than that nice.
於 2023 年 11 月住了 7 晚
General Manager 於 2023年12月5日回覆
Aloha Deborah,Thank you for taking the time to leave such a thoughtful review. We're grateful for your kind compliments and insightful comments, which we'll pass along to our team. It was such a pleasure having you here, and we look forward to your return!Mahalo,JP Oliver,Managing Director

10/10 有夠讚

james

於 2023 年 11 月住了 6 晚

10/10 有夠讚

ANGEL

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
NICE PLACE TO RELAX
於 2023 年 10 月住了 2 晚
General Manager 於 2023年11月28日回覆
Aloha Angel,It was a pleasure hosting you at Grand Wailea! We're pleased you had a relaxing visit, and we look forward to seeing you again the next time you're in the area.Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Julie

喜歡:整潔度
於 2023 年 10 月住了 5 晚

10/10 有夠讚

Yamamoto

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
約30年前のオープン当初の頃のイメージを残しながらの、リニューアル途中。現在も色々なとこを改装中でスパ、レストラン等も全オープンでは無かったです。リニューアルしたレストラン全部を確認することは出来ませんでしたが次回、全リニューアルした状況を楽しみにしております。
於 2023 年 10 月住了 6 晚
General Manager 於 2023年11月13日回覆
Aloha,Thank you for the positive rating of your recent stay at Grand Wailea. We're glad you enjoyed your time with us. As you observed, we're currently undergoing a multi-faceted revitalization and will soon offer a fresh, modern interpretation of Hawaii with the relaxed elegance we're known and celebrated for while also preserving our rich heritage and unique character. Our team appreciates your patience during your visit, and we look forward to welcoming you back to Maui when our transformation is complete. Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Shelley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful lobby area. The property was well maintained and wonderful to walk through.
於 2023 年 9 月住了 2 晚
General Manager 於 2023年11月10日回覆
Aloha Shelley,We enjoyed having you as our guest at Grand Wailea and are pleased to learn our beautiful lobby, and well-maintained appearance played a positive role in your experience. Thank you for the kind words, and come back soon.Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Elizabeth

喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful staff and hotel rooms
於 2023 年 11 月住了 4 晚
General Manager 於 2023年11月10日回覆
Aloha Elizabeth,We're so happy to know that you enjoyed both our amazing team members and wonderful accommodations during your stay! Thank you so much for the perfect rating, and we hope you'll join us again soon. Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Brian

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property is awesome and the staff is really nice, there is a lot of renovation going on at the resort.
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月24日回覆
Aloha Brian,Thank you for your excellent review! We are excited for our multi-faceted revitalization and will soon offer a fresh, modern interpretation of Hawaii, with the relaxed elegance Grand Wailea is known and celebrated for, while also preserving its rich heritage and unique character. We look forward to welcoming you back anytime you're looking for another great getaway.Mahalo,JP Oliver,Managing Director

8/10 不錯哦

Patrick,Lakewood Ranch

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely gorgeous and well manicured property. The staff is amazing and top notch for cleanliness. Unfortunately from a timing standpoint there were some renovations going on that was unexpected and caused a few of the restaurant and bar amenities to be off-line. We really wanted to use HumuHumu bar and grill but it wasn’t available and some of the construction started early in the morning outside our room which was a bit of a distraction.
於 2023 年 10 月住了 4 晚
General Manager 於 2023年10月23日回覆
Aloha Patrick,We were honored to host you at Grand Wailea, A Waldorf Astoria Resort. It sounds like our property provided a beautiful backdrop to your getaway. Please accept our apologies that you were impacted by the closures during your vacation. Rest assured, we'll continue to adjust and find new solutions to avoid disruptions to the guest experience. If your adventures bring you back to our island, we hope to have the pleasure of welcoming you back to our resort. Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Ernest

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great friendly staff.
於 2023 年 10 月住了 6 晚
General Manager 於 2023年10月18日回覆
Aloha Ernest,Mahalo! It was a delight to welcome you to Grand Wailea, and we are thrilled you were impressed. We do have one of the best teams in the business, and they will all be honored to know how much you enjoyed their kind service. Your lovely five-star review is truly appreciated, and we hope to have another opportunity to welcome you back and impress you once again.Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Janet

於 2023 年 10 月住了 4 晚

10/10 有夠讚

Jon,Waco

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Out favorite destination. We keep coming back because it is the best! Your blood pressure lowers 30 points as soon as you walk in the lobby upon arrival. Don’t miss it.
於 2023 年 10 月住了 5 晚
General Manager 於 2023年10月11日回覆
Aloha Jon,Thank you for your five-star review! We're thrilled to hear that Grand Wailea is your favorite destination. It's wonderful to know that you find our lobby to be a calming and enjoyable place. We truly appreciate your loyalty and can't wait to welcome you back for another relaxing and memorable stay. Mahalo,JP Oliver,Managing Director

6/10 一般般

Larry

情侶出遊
喜歡:住宿環境和硬體
不喜歡:員工素質
The room smelled musty and moldy. We were harassed the entire time about wrist bands around the pool area. After losing a wristband we were told that we could not use the pool for the rest of the day. Another day we didn’t go to the activity center to update our daily wristband and was yet again denied to use the pool. For paying over $1000 a night I expected better service. We were charged for valet parking even on the days we didn’t use the vehicle. I wouldn’t recommend staying here and definitely won’t be back. The property was gorgeous though and a big shoutout to Danny at the Surf Haus for being a wonderful soul and his politeness!
於 2023 年 9 月住了 8 晚
General Manager 於 2023年9月26日回覆
Aloha Larry,Thank you for sharing your experience with us. We are thrilled that our team member Danny and our gorgeous property made a positive impact on your stay with us. However, we are disheartened that we were unable to meet all of your expectations. We hope that you were able to bring up the issues with our front desk team for immediate assistance. Unfortunately, we must utilize wristbands to provide the safest and quality experience when guests use our pool. Your feedback is important to us, and we will surely share it with the rest of our team for improvement. In regards to the charges, we advise you to reach out to us offline so we can further assist you. Please consider booking another stay with us so we can show you a perfectly rated visit. Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Donald Craig

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Employees were very friendly and helpful. Room was upgraded to one with a view of the ocean.
於 2023 年 9 月住了 6 晚
General Manager 於 2023年9月26日回覆
Aloha Donald,We were delighted to welcome you to Grand Wailea during your recent visit. It's wonderful to hear you had a positive experience and that you appreciated the wonderful ocean views from your upgraded room, as well as the friendly hospitality our team provided. Thank you for taking the time to share your kind words, and we hope to have the pleasure of your company on another occasion.Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Paul

情侶出遊
喜歡:整潔度和員工素質
Water stations and reusable containers. Lack of fine dining options.
於 2023 年 9 月住了 6 晚
General Manager 於 2023年9月21日回覆
Aloha Paul,It was an honor to host you at Grand Wailea, A Waldorf Astoria Resort. Our team appreciates you taking the time to share your valuable thoughts. Although our resort currently features several dining options, we're always happy to recommend nearby restaurants should you desire something different. We value you as our guest, and we look forward to welcoming you back.Mahalo,JP Oliver,Managing Director

8/10 不錯哦

Tehmina

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 4 晚

2/10 很糟糕

SEAN

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Right now this hotel is a “holiday inn” place.. they should not charge more then $80-$100 a day. There is absolutely no service in this hotel right now….because of fire in Maui…there are not so many tourists there. This hotel did choose to stay open…charge over $1000 a day….but no staff to service you…we where told from some hotel staff that they did let many employees to go because of the fire situation…. Imagine that you can not get a drink at the pool side since nobody is there to serve you.. You have to walk all the way to inside the main hotel building to get a drink or food. This is a classic example of Corporate/Owner greed that only care about the profits….they don’t care that are charging you over $1000 a day and giving you a Motel service.
於 2023 年 8 月住了 3 晚
General Manager 於 2023年9月5日回覆
Aloha Sean,Thank you for offering feedback about your recent stay. We're sorry you were disappointed with your experience. We're currently attempting to provide the best visit we can for our guests in light of the devasting fires that mainly affected the island's western side. Given another opportunity down the line, we hope to host you for the time you expected.Mahalo,JP Oliver,Managing Director

8/10 不錯哦

Heidi

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Pool- und Hotelanlage wunderschön, ebenso der Strand, Personal war sehr dankbar, dass wir trotz Feuer in West Maui nach Süd Maui gekommen sind, Personal am Frontdesk war nicht immer freundlich, Events wurden nicht kommuniziert, Yoga und andere Kurse waren super, auffüllbare Wasserflaschen waren sehr praktisch
General Manager 於 2023年9月26日回覆
Aloha Heidi,Thank you for sharing your wonderful compliments from your recent visit with us! We are pleased that you enjoyed our many amenities and took advantage of the events we have on the property. Your comments about hospitality will be shared with our staff, and on your next visit, you can expect all your expectations to be met. Thank you, and we hope to see you again soon for another relaxing island getaway.Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Bee

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Most beautiful property in maui
於 2023 年 8 月住了 5 晚
General Manager 於 2023年9月2日回覆
Aloha Bee,We certainly agree that we are the most beautiful property in Maui. Thank you so much for the praise. We look forward to Grand Wailea becoming your home away from home. Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Ivan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2023 年 8 月住了 4 晚
General Manager 於 2023年8月31日回覆
Aloha Ivan,Thank you for the outstanding rating of your recent stay at Grand Wailea, A Waldorf Astoria Resort. We're glad you had a wonderful time with us. It would be our pleasure to host you again in Wailea and South Maui, so come back soon!Mahalo,JP Oliver,Managing Director

6/10 一般般

Brooke Williams

喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
The staff is what makes the difference in staying here. ❤️ We have been return guests for 5 years. The property is beautiful, but declining and it shows. It is less Maui and more Corporate/we could stay anywhere else and pay far less. The staff keeps us returning. Not greeted with leis any more. :( Water feature wasn’t working. :( Would love to discuss with someone. Thank you.
於 2023 年 8 月住了 6 晚
General Manager 於 2023年8月31日回覆
Aloha Brooke, Thank you for joining us again and for sharing your thoughts. Our amazing staff works hard to ensure all our guests have an enjoyable visit and will be proud you appreciated their exceptional service. We appreciate your sentiments on the lei's and will reflect upon your feedback. The resort is currently undergoing a multi-faceted revitalization and will soon offer a fresh, modern interpretation of Hawaii, with the relaxed elegance Grand Wailea is known and celebrated for, while also preserving its rich heritage and unique character. We sincerely hope to welcome you back once the transformation is complete.Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Amanda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The service was amazing. Everyone was wonderful and so welcoming. The rooms have been updated so they look nice and new. The room was super quiet and have really comfortable beds. The pools are full of kids splashing around, even around the pool bar, so if you’re looking for a nice relaxing pool experience, this hotel isn’t it. Everything is really overpriced, but I think that’s to be expected. I would say this property caters more to families than adults that are looking for rest and relaxation. Overall, it was a good experience.
於 2023 年 8 月住了 5 晚
General Manager 於 2023年8月28日回覆
Aloha Amanda,Our amazing staff works hard every day to make sure our guests have a memorable experience, so thank you for sharing! We are delighted to know that our efforts show in our awesome service and beautiful, peaceful accommodations. We look forward to welcoming you back to Grand Wailea for another memorable visit.Mahalo,JP Oliver,Managing Director

6/10 一般般

Emily,Battle Ground

家庭旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The property was beautiful but I'm not certain that the price was worth it. It was very expensive for what was included. On top of the nightly room fee, you were required to pay a daily resort fee to use all of the amenities. There is no onsite parking, so you are again charged a daily valet charge of $65 per day. The rooms do not have kitchens, so you are all but forced to eat on site at the overpriced restaurants. The pool could have been amazing, but several waterslides were under repair, including the water elevator which has been broken for an extended period of time. The staff was very nice, but unfortunately, it doesn't really make the overall experience worth it for the price.
於 2023 年 8 月住了 6 晚
General Manager 於 2023年8月24日回覆
Aloha Emily,Though we are glad you appreciated our lovely property overall, we regret that other aspects of your stay fell below your expectations. Please know that we strive to keep our prices competitive for our area while providing great value. However, our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we always put our best foot forward and present our property and all we offer in the best light. Down the line, we hope you consider returning for a better experience.Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Susan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always enjoy my stay.
於 2023 年 8 月住了 10 晚
General Manager 於 2023年8月21日回覆
Aloha Susan, It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Grand Wailea, A Waldorf Astoria Resort, once again! Thank you for your wonderful review, and we look forward to your next visit.Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Crystal

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 7 晚

10/10 有夠讚

Christopher

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location on the island of Maui.
於 2023 年 8 月住了 8 晚
General Manager 於 2023年8月16日回覆
Aloha Christopher,Thank you for your glowing review of your visit to Grand Wailea. It is great to hear you liked our idyllic location and we trust you were able to enjoy some of our great on-site amenities. Please come back and see us again in the future. Mahalo,JP Oliver,Managing Director

10/10 有夠讚

corinne emily

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 5 晚

10/10 有夠讚

Salim

喜歡:整潔度、員工素質和住宿環境和硬體
Our favorite avacation resort
於 2023 年 7 月住了 7 晚
General Manager 於 2023年8月14日回覆
Aloha Salim,How wonderful to hear that Grand Wailea is your favorite vacation resort. Mahalo for your kind words. We look forward to your next visit.Mahalo,JP Oliver,Managing Director

6/10 一般般

Sylvia

家庭旅遊
喜歡:整潔度
不喜歡:員工素質
Some front desk staff members acting very arrogantly and assuming that you are ignorant or dumb
於 2023 年 6 月住了 7 晚
General Manager 於 2023年8月11日回覆
Aloha Sylvia,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the service you received, and we'll speak with our staff about your comments. If you're in the area again, please consider coming back to see us.Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Rika

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful resort, all of the staff were incredibly friendly and eager to assist in any way possible. Comfortable room, everything was very clean. Although it was busy it never seemed crowded. Great proximity to the beach and short walk to the shops at Wailea and other resorts for their restaurants.
於 2023 年 7 月住了 8 晚
General Manager 於 2023年8月6日回覆
Aloha Rika, It is wonderful to know that you had an excellent experience with us. Thank you so much for your kind word about our lovely resort and dedicated team. We hope you will keep us in mind for the future, as we would love for you to come back and spend some more time with us!Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Nicholas

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing.
於 2023 年 7 月住了 4 晚
General Manager 於 2023年8月5日回覆
Aloha Nicholas,We're thrilled you had an amazing time! Mahalo for your high rating, and we look forward to welcoming you back to Grand Wailea; until we meet again!Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Yoel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was nervous about the recent reviews in early July regarding recreational areas, pools & slides being closed due to construction. However, most of those were re-opened when my family and I stayed the last week of July. The grounds are absolutely stunning and the staff are so attentive and polite. It was everything I had imagined and more. It was a great experience as our first time staying in Maui. My kids and I did not want to leave after our 7 night stay. The Luau was a wonderful experience and the staff and performers were amazing. This is the first vacation that we can say we were satisfied with everything during our stay. One area for improvement is the price for mandatory valet parking. Nevertheless all the staff from the front desk, valet parking, Grand Luau, weekly activities instructor and dining staff were awesome. I live in Miami so their level of professionalism and warmness is refreshing. Mahalo!
於 2023 年 7 月住了 7 晚
General Manager 於 2023年8月3日回覆
Aloha Yoel,Thank you so much for the five-star rating, and we're happy to know that nearly everything, including our amazing service, impressed you. It would be a pleasure to host you again in the future, so please, hurry back!Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We got married at this property 10 years ago and thoroughly enjoyed the property. Our most recent trip to the Grand Wailea was to celebrate our anniversary. While the property was going through some renovations, it did not impact our visit. The staff were always welcoming and accommodating. The property is still filled with lush tropical vegetation which makes the stay enjoyable. The pools are nice and the beach is beautiful. This is definitely a great property to go for a romantic stay. You will not be disappointed.
於 2023 年 7 月住了 6 晚
General Manager 於 2023年8月2日回覆
Aloha Michael,Your outstanding review of Grand Wailea, A Waldorf Astoria Resort made our day! We greatly value your loyalty as a returning guest and are delighted to have consistently provided the warm hospitality and wonderful amenities you associate with our property. Many thanks for your kind compliments and we look forward to welcoming you back soon!Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Ethan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property with nice clean rooms. Great staff, fast beach access, amenities. Close to shopping and dining locations
於 2023 年 7 月住了 5 晚
General Manager 於 2023年8月2日回覆
Aloha Ethan,It sounds like you had the five-star experience you deserved! The pleasure was all ours to host your travels to Hawaii, and we're glad you found much to love about our accommodations. Count on us anytime for an unforgettable vacation!Mahalo,JP Oliver,Managing Director

10/10 有夠讚

Daxin

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful resort! Good location. Great for families with pools and activities. Spacious room. Good service. I wish more dinning options during our stay, however it’s still under construction. It will be a dreaming wedding facility after remodeling
於 2023 年 7 月住了 6 晚
General Manager 於 2023年8月1日回覆
Aloha Daxin,Thank you for your wonderful review! We're delighted to hear that you had a beautiful stay at Grand Wailea, a Waldorf Astoria Resort and that you enjoyed the good location and family-friendly amenities. Your understanding is greatly appreciated, and we assure you that the improvements will enhance the resort's overall experience, including being a dream wedding facility after remodeling. Thank you for choosing to stay with us. Your feedback is valuable, and we look forward to welcoming you back in the future for another memorable experience.Mahalo,JP Oliver,Managing Director