肯亞度假村

「So disappointed in the service here. Staff were not well trained - did not listen - were unwilling to assist. Our room was not made up daily - even though we asked. Food was sparse and was not anywhere close to what was expected based on our research. The fact that we had to pay for our food when we used room service - was insane. This is an All Inclusive after all. Would NOT recommend」

「Beautiful great staff good food. Relaxing. Loved the India Ocean」

「The hotel is located in a very nice location in Diani Beach. The beach is very clean and well maintained. There were activities every night. The rooms were large and clean with all amenities. Staff were excellent and the food (all inclusive) was superb. I would stay there again on my next visit.」

「Staff was professional and amenities suited my needs. Thanks!」

「Camera sempre pulita con vista stupenda sulla baia di watamu. Due piscine grandi. Cibo in abbondanza ed ottimo. Personale attento a soddisfare le esigenze dei clienti. Siamo rimasti più che soddisfatti della nostra scelta.」

「Nicest staff we‘ve probably ever had - sooo insanely nice! We loved the stay next to the park entry with super nice dinner. Sunset are fantastic. Cannot recommend more! 🙌」

「退房时间太早10:30，延迟半小时也要半天房费。」

「The say was beautiful, the staff was friendly and helpful and the property was clean. One surprise was that almost all guests where Italian and the food selection at breakfast wasn’t too much. But overall I’ll give it. 9 out of 10」

「部屋の中に虫がたくさん入ってきます。 建物のつくり的に外から虫が入ってくるのが防げません。 シャワーはお湯が出ず、冷たい水で浴びました。 ベッドのシーツは清潔でしたが、虫を避けるために布団を被って寝ました。 今後ここに泊まることは無いと思います。」

「The room was clean, the staff very helpful, the pool was very clean. Service at the restaurant a bit slow. I had to call the hotel about pick-up from the airport as the text message sent to that effect was not received. Price of the ride was high compared to Uber.」

「I messaged the property to inform them that I was going to arrive very late on Christmas Eve . That is when I got a shock of my life when they told me that they did not have any booking for me. I had booked and paid for a room for 2 nights many months ago ! What a shame !!!!! You spoiled my Christmas!」