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Ciala Resort Best Hotel in Kisumu Kenya

5.0 star property
Relaxation awaits at this Kisumu oasis where nature reserves meet luxury amenities, offering both pampering treatments and outdoor adventures

Choose dates to view prices

Ciala Resort in Kisumu, Kenya sits near Maragoli Hills, providing a peaceful getaway with garden-filled grounds and an outdoor pool. Guests enjoy a complimentary breakfast buffet, daily manager's reception, and activities like cycling and horseback riding.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NT$5,174
NT$6,105 total
includes taxes & fees
Sep 9 - Sep 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

A hotel room with a large bed, a desk, a chair, a TV, and a small table.

Superior Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • Hill view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

A modern living room with a sofa, armchairs, a coffee table, and a TV. There is a balcony with a view of greenery.

Executive Room

  • Hill view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, desk, laptop workspace, blackout drapes

Honeymoon Room

  • Hill view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a sitting area with chairs, a desk, and a lamp.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area

A house with a well-maintained lawn, surrounded by various trees and shrubs.

Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area

  • Hill view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free WiFi
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About the neighborhood

Located in Kisumu, Ciala Resort Best Hotel in Kisumu Kenya is in a rural area and on the riverwalk. Muliro Gardens is a popular attraction and the area's natural beauty can be seen at Maragoli Hills and Lake Victoria. Dunga Bay and Kisumu Impala Sanctuary are two other places to visit that come recommended. Visit our Kisumu travel guide
View more Resorts in Kisumu
Map
Daraja Mbili, Kisumu, Kisumu County

What's nearby

  • Maragoli Hills
    6 min drive - 3.7 km
  • Kisimu museum
    23 min drive - 24.2 km
  • The West End Shopping Mall
    24 min drive - 25.7 km
  • Kisumu Impala Sanctuary
    25 min drive - 25.7 km
  • Dunga Bay
    25 min drive - 26.8 km

Getting around

  • Kisumu (KIS)
    34 min drive

Restaurants

  • Kisumu Airport Catering Services
    16 min drive
  • Mes Amis Restaurant
    15 min drive
  • The Summit Hotel
    15 min drive
  • Lovely Garden Guest Home
    13 min drive
  • GLORY FRIES
    12 min drive

About this property

Ciala Resort Best Hotel in Kisumu Kenya

  • Luxury family-friendly resort near Maragoli Hills
  • Take advantage of a free breakfast buffet, a free daily manager's reception, and a terrace at Ciala Resort Best Hotel in Kisumu Kenya. Adventurous travelers may like the horseback riding, hiking/biking, and fitness classes at this resort. Treat yourself to spa services, such as a Swedish massage, a facial, or a body scrub. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like ecotours. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self parking
    • Bike rentals, wedding services, and meeting rooms
    • Coffee/tea in the lobby, a gift shop, and tour/ticket assistance
  • Room features
  • All 58 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Highchairs and free infant beds
    • Rainfall showers, free toiletries, and hair dryers
    • 55-inch Smart TVs with Netflix, Hulu, and streaming services
    • Wardrobes/closets, balconies, and premium channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Bicycle rentals
  • Ecotours
  • Fitness classes
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (8,611 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 5000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: KES 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Ciala Resort Best Hotel in Kisumu Kenya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya?

As of 2026/8/10, prices found for a 1-night stay for 2 adults at Ciala Resort Best Hotel in Kisumu Kenya on 2026/9/9 start from NT$5,174, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ciala Resort Best Hotel in Kisumu Kenya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ciala Resort Best Hotel in Kisumu Kenya?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Ciala Resort Best Hotel in Kisumu Kenya?

Check-out is at 10:00 AM.

Where is Ciala Resort Best Hotel in Kisumu Kenya located?

Located on the riverwalk, this family-friendly resort is 1.7 mi (2.8 km) from Maragoli Hills and 8.8 mi (14.2 km) from Lake Victoria. Dunga Bay and Kisumu Impala Sanctuary are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ciala Resort Best Hotel in Kisumu Kenya Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

Reviews