肯普斯頓出租度假屋

「Not hot running water and the shower was poor pressure and freezing water!」

「Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

「At first, finding the key box was a challenge, despite the thorough instructions received from the host. Unfortunately - while I was retrieving the keys - I've got a parking fine as I am not familiar with the location. The room was large and comfortable, with a small and equipped kitchen. 」