肯普斯頓出租度假屋

「It was perfect」

「Very peaceful place and private setting. Good facilities.」

「At first, finding the key box was a challenge, despite the thorough instructions received from the host. Unfortunately - while I was retrieving the keys - I've got a parking fine as I am not familiar with the location. The room was large and comfortable, with a small and equipped kitchen. 」

「We asked to cancel and receive a refund for the second night booking. we did not have a comfortable stay and being sent to the dirty room next door for a shower after a poor disturbed night's sleep was the last straw. Our shower was apparently suffering from low water pressure but the one next door was fine! The following items were not acceptable even for budget accommodation: Stink of damp and dog in the room. Disturbance from "hi, you are being recorded" constantly from the camera outside...

「Lovely little place for a weekend get away, the help I had from the lady who I spoke to( I didn’t get her name) she was so helpful!!」

「The Host was extremely good at communicating, we had a small problem upon arrival which was very promptly resolved. The perfect stopover before our holidays really started.」

「Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

「This property appears newly renovated. It's nicely done, neat and appointed for 6. If you want a bedroom, then 5. 」