Dear Jennifer, I would like to thank you for your recent visit at Platinum Hotel Jimbaran Beach Bali. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours, Platinum Hotel Jimbaran Beach Bali