Ratings based on 171 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Kashiwa plaza annex
Posted Nov 26, 2019 on HotelsGreat stay...great helpful service....carpets need to be replaced. Cafe good.
Comment from Hotel Management
Nov 26, 2019 by Kashiwa Plaza Hotel, Hotel Management
Thank you very much for using Kashiwa Plaza Hotel ANNEX.
Thank you for your valuable opinions while you are busy.
We look forward to seeing you again.
by A verified traveler
Excellent except the beds.
Posted Nov 25, 2019 on HotelsEverything about the hotel is great except the beds. They are very hard and I feel the springs in them, or whatever is inside. I wake up with back issues. I also bring my own pillow. The location for my needs is perfect, they are very clean, very friendly. No complaints at all except for the bed. Also, the single room is very small, but that is Japanese standard.
Comment from Hotel Management
Nov 26, 2019 by Kashiwa Plaza Hotel, Hotel Management
Thank you for using Kashiwa Plaza Hotel Annex.
Thank you for your valuable opinions while you are busy.
I look forward to meeting again.
by A verified traveler
Posted Oct 28, 2019 on Hotels
Comment from Hotel Management
Oct 28, 2019 by front staff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
The success
Posted Oct 22, 2019 on HotelsI had a very good stay the staff wher very helpful
Comment from Hotel Management
Oct 23, 2019 by Front, Hotel Management
We are pleased to be pleased by our customers. looking forward to seeing you coming again.
by A verified traveler
great hotel
Posted Sep 9, 2019 on HotelsA great hotel with friendly staff
Comment from Hotel Management
Sep 10, 2019 by front staff, Hotel Management
Thank you for using Kashiwa Plaza Hotel Annex.
Thank you again for your contributions during your busy schedule.
We will continue to improve our services so that our customers can be satisfied.
We are waiting for you to come again.
by A verified traveler
Posted Jun 1, 2019
Comment from Hotel Management
Jun 4, 2019 by フロント スタッフ, Hotel Management
この度は柏プラザホテルＡＮＮＥＸをご利用頂き誠に有難うございます。
またお忙しい中ご投稿賜り重ねて
御礼申し上げます。
今後もお客様にご満足頂けます様
スタッフ一同精進してまいります。
またのお越しをお待ち申し上げて
おります。
by A verified traveler
Posted May 23, 2019
Room carpet(stained dirty)furniture,bed,shower room needed to be renovated and specially room needed safety box inside the room
Comment from Hotel Management
May 23, 2019 by 柏プラザホテル フロント, Hotel Management
Thank you very much for staying at Kashiwa Plaza Hotel Annex.
Thank you for your valuable opinion.
We will consider positively for future service improvement.
We look forward to your next visit.
by A verified traveler
Friendly, with good access
Posted May 18, 2019 on HotelsNice Hotel, I like the area and it is a good location (near train station) to get out and see Tokyo.
Comment from Hotel Management
May 19, 2019 by Front Staff, Hotel Management
Thank you for using Kashiwa Plaza Hotel ANNEX.
We will continue to improve our service so that customers can be satisfied.
We look forward to seeing you again.
by A verified traveler
Posted Apr 8, 2019 on Hotels
Comment from Hotel Management
May 3, 2019 by フロント スタッフ, Hotel Management
この度は柏プラザホテルANNEXをご利用頂きまして誠に有難うございます。
またお忙しい中ご投稿賜り重ねて御礼申し上げます。
今後もお客様にご満足頂けます様スタッフ一同サービスの向上に努めてまいります。
またのお越しを心よりお待ち申し上げております。
by A verified traveler
The Katana kid
Posted Dec 9, 2018 on HotelsThere were 5 of us who stayed. We were in Japan for Jujutsu, Ninjutsu and Batto jutsu (samurai sword art). We came to visit and train with the grand masters and tour the Shrines and Temples. We stayed in Nagoya for 5 days then at the Annex. My room I felt was very comfortable and a lot of amenities I didn't expect. I was surprised how very quiet my room was. Loved that it had a bath tub because my body was so tired I decided to soak in it. I loved the beautiful robe. The restaurant had great food and service too. Thank you. If I'm able to come back to Japan I will definitely stay at Hotel Annex again.
Comment from Hotel Management
Dec 9, 2018 by front desk, Hotel Management
Thank you for staying at Kashiwa Plaza Hotel ANNEX this time.
We are very happy to see you satisfied.
From now on, we will strive to improve the service of all hotel staff.
We are looking forward to the day we can meet again.
