Does Phuket Emerald Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Phuket Emerald Beach Resort pet-friendly?

No, pets are not allowed at this property.

Self parking is free at this property.

What time is check-in at Phuket Emerald Beach Resort?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Phuket Emerald Beach Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Phuket Emerald Beach Resort located?

This family-friendly Karon hotel is located by the ocean, within 1 mi (2 km) of Karon Beach Roundabout and Karon Beach. Kata Beach and Kata Noi Beach are also within 3 mi (5 km).

Phuket Emerald Beach Resort Reviews, Deals & Photos 2026

8/10 Good

Jennifer

2025/11/13

Liked: Cleanliness, amenities, property conditions & facilities

Resort was nice! Room was a good size for family of 4. The included breakfast was fine.

Stayed 1 night in Nov 2025

10/10 Excellent

Majed

2025/7/12

Liked: Cleanliness, amenities, property conditions & facilities

Lovely staffs and services

Stayed 5 nights in Jul 2025

10/10 Excellent

matthew

2024/11/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for family get away, staffs are friendly and helpful.

Stayed 3 nights in Oct 2024

10/10 Excellent

Florencia

2024/12/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good for families

Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

2024/11/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient.

Stayed 3 nights in Nov 2024

8/10 Good

Roman

2025/4/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bea

The food and service was good. I think the pool is closing too early but it´s pretty general around the area. Apart of that, all good, simple hotel but good.

Stayed 1 night in Apr 2025

10/10 Excellent

Vj

2024/8/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My daughter liked the amenities. She enjoyed staying at this hotel.

Stayed 3 nights in Aug 2024

8/10 Good

Dean

2025/1/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great on pictures

Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians.

Stayed 8 nights in Jan 2025

8/10 Good

Craig

2025/4/21

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great place to stay for families, waterslides are great but dominate the pool areas due to their size. Lifeguards on duty at the slides and safety is taken very seriously. Food from the restaurant is very average and expensive. There are lots of happy hours at the different bars and the sky bar is well worth checking out. Rooms are cleaned daily and towels changed. The resort is very clean especially the toilets and the staff are very friendly. Pool access rooms for families very spacious and would recommend booking one of these for your stay. We had a thoroughly enjoyable stay and would recommend to anyone with kids. Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas. Breakfast decent enough and heaps of choice and lots of staff.

Stayed 7 nights in Apr 2025

10/10 Excellent

Chwee Sim

2024/12/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.

Stayed 3 nights in Dec 2024

10/10 Excellent

Leanne

2024/7/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out.

Stayed 12 nights in Jun 2024

6/10 Okay

Ai

2024/11/11

Liked: Cleanliness, property conditions & facilities

They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again.

Stayed 5 nights in Nov 2024

10/10 Excellent

Yee K

2024/3/6

Liked: Cleanliness, staff & service, room comfort

Regret I didn't stay longer

Stayed here after 3 days at a nearby Avista Grande hotel because it was sold out for the dates we wanted. Am so glad I decided to move hotels and move here. It was amazing. Rooms were clean. Breakfast was plenty. The slides were so fun. Didn't realize I had a pool access room or maybe it was a free upgrade? Location was also awesome compared to the previous hotel. Anyhow, really loved it and wish we had stayed longer.

Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

2024/5/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My review

Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic.

Stayed 4 nights in Apr 2024

8/10 Good

Marina

2025/10/13

Beautiful resort for a young family with small kids. Clean rooms and friendly staff, breakfast was beautiful but the pool was too small and cold

Stayed 4 nights in Oct 2025

10/10 Excellent

Angela

2024/4/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Location!

Stayed 4 nights in Apr 2024

10/10 Excellent

Donna

2025/2/2

Liked: Cleanliness, staff & service, property conditions & facilities

Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.

Stayed 4 nights in Nov 2024

2/10 Terrible

Kathryn

2025/5/29

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel.

Roof bar advertisers open, it was closed

Our balcony opening into the loud pool bar

Stayed 3 nights in May 2025

2/10 Terrible

Eliezer

2024/12/8

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Cheap towels Very slow service. Hot water in the shower not working good

Stayed 3 nights in Dec 2024

4/10 Poor

Norbert

2024/12/8

Liked: Property conditions & facilities

Disliked: Staff & service, room comfort

NOT a 5-star hotel

I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me. So, overall, this has been a terrible experience.

Stayed 7 nights in Nov 2024

2/10 Terrible

Justin

2024/10/22

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided. 1. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail), Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us. Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep. 2. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel. Our toilet needed to be fixed on day 1. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it. on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout. Basically we didn't get what we paid.

Stayed 5 nights in Oct 2024

10/10 Excellent

SILVIA

2025/8/14

Liked: Cleanliness, staff & service, property conditions & facilities

Struttura nuova e molto bella e curata. Rivedrei solo la colazione... troppe cose e di bassa qualità.. forse meglio qualcosa di meno ma più ricercato.

Stayed 7 nights in Aug 2025

8/10 Good

CHAN

2025/7/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

合親子家庭入住

整體覺得不錯，小孩子很喜歡那個長滑水梯。房間整潔，早餐屬於一般水準, 去沙灘很方便。

Stayed 4 nights in Jul 2025

8/10 Good

JINO

2025/1/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

완벽한 수영장, 완벽한 해변 접근성, 깨끗한 시설

Stayed 2 nights in Dec 2024

8/10 Good

GRETHE

2024/4/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales. Behagelig opphold.

Hadde familierom med pool access. På nett kan dette kun bestilles for to voksne og ett barn under 12 år, men vi var to voksne og to tenåringer. Ikke noe problem, god plass! Ordnet bestillingen via resepsjonen til hotellet. Store rom, bra utvalg på frokostbuffet. Basseng for alle aldre. Flott førsteinntrykk. Noe dårlig renhold av rom. Masse støv under senger og mugg i fugenene nederst i dusjen. Brukte en av hotellets tannbørster til å fjerne noe av dette! Alltid flere ting som var tomt på frokostbuffet, spesielt glass, juice, syltetøy, frukt. Betjeningen sene med å rydde bord og dekke på igjen, men er to etasjer med bord hvis man vil ta med maten å sitte oppe. Flere barer. Aktiviteter, spesielt for de minste barna. Treningsrommet stusselig. Rolig område uten partyfaktor. Mange spisesteder rett på utsiden. Drosjer og tuk-tuk rett på utsiden. Stranda rett over gata.

Stayed 12 nights in Mar 2024

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Phuket Emerald Beach Resort

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Phuket Emerald Beach Resort Reviews

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