Quisisana Palace

Property class: 3.5

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Consider a stay at Quisisana Palace and take advantage of an airport shuttle, a free daily manager's reception, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski lessons. Treat yourself to a hot stone massage, a manicure/pedicure, or a body treatment at the onsite spa. The on-site international cuisine café, Cafe-Restaurant Quisisana, offers breakfast, lunch, dinner, and light fare. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Room

Deluxe Suite

  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Room

Suite

  • 614 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room (Grand)

Room

Deluxe Room (Grand)

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Safari suite

Room

Safari suite

  • City view
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Karlovy Vary, Quisisana Palace is in the city center and on a river. Market Colonnade and Mattoni Mineral Water are local landmarks, and some of the area's activities can be experienced at Diana Cable Car and Hot Spring Colonnade. Traveling with kids? Consider Christmas House, or check out an event or a game at KV Arena. Spend some time exploring the area's activities, including golfing. Visit our Karlovy Vary travel guide
Map
Mariánskolázenská 298-3, Karlovy Vary, 360 01

What's nearby

  • A historic building with ornate architecture, a pedestrian bridge, and a cafe restaurant.
    Karlovy Vary Municiple Theater
    3 min walk - 0.3 km
  • A modern indoor plaza with a central fountain, large glass windows, and a high ceiling.
    Hot Spring Colonnade
    5 min walk - 0.4 km
  • A historic church with two green domes and a clock tower.
    Church of St. Mary Magdalene
    5 min walk - 0.4 km
  • A grand building with ornate columns and statues, a cobblestone plaza, and palm trees.
    Mill Colonnade
    8 min walk - 0.7 km
  • Diana Cable Car
    2 min walk - 0.2 km

Getting around

  • Karlovy Vary Station
    6 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    10 min drive

Restaurants

  • Café Pupp
    1 min walk
  • Café Elefant
    4 min walk
  • Kaiser 53
    2 min walk
  • Becher's Bar
    1 min walk
  • Pizzeria La Famiglia
    3 min walk

About this property

Quisisana Palace

  • Boutique family-friendly hotel by the river
  • Consider a stay at Quisisana Palace and take advantage of an airport shuttle, a free daily manager's reception, and a terrace. Hit the slopes at this hotel featuring ski lessons. Treat yourself to a hot stone massage, a manicure/pedicure, or a body treatment at the onsite spa. The on-site international cuisine café, Cafe-Restaurant Quisisana, offers breakfast, lunch, dinner, and light fare. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
  • Other perks include:
    • An indoor pool and an outdoor pool
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, supervised childcare (surcharge), and a porter/bellhop
  • Room features
  • All guestrooms at Quisisana Palace boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and day beds
    • Bathrooms with hydromassage showers and designer toiletries
    • LCD TVs with cable channels and DVD players
    • Childcare services, video-game consoles, and daily housekeeping

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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Frequently asked questions

Does Quisisana Palace have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Quisisana Palace pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Quisisana Palace?

Check-in begins at 3:00 PM.

What time is check-out at Quisisana Palace?

Check-out is at 11:00 AM.

Does Quisisana Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 180 per vehicle applies.

Where is Quisisana Palace located?

Located near the slopes, this Karlovy Vary hotel is in the city center and within a 10-minute walk of Karlovy Vary Museum, Market Colonnade, and Mill Colonnade. Karlovy Vary Municiple Theater and Diana Cable Car are also within 5 minutes. Karlovy Vary dolni n. Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quisisana Palace Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 43 out of 62 reviews
Rating 8 - Good. 15 out of 62 reviews
Rating 6 - Okay. 3 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sehr gut aber Personal überfordert und Restaurant geschlossen
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement très confortable et très bien tenu. Le personnel est polyglotte, souriant et attentif. Mérite bien son appartenance à la chaîne mondiale des petits palaces. Je recommande cet établissement sans hésiter.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The (queen size) bed was made of 2 mattrasses. Not sparkling clean too. Other than that a very nice stay!
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel mit luxuriösen Zimmern am Ende der Altstadt.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quisisana

Karlsbad ist immer eine Reise wert und erst recht mit diesem Hotel, auch wenn ich mir keine geteilte Matratze und mehr Haken z.B. für die Bademäntel gewünscht hätte
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel im Stadt Zentrum. Gemütliche 19 Zimmer. Ruhig und sauber.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krasny hotel v centre Karlovych Varoch s dobrymi sluzbami
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but no "open" spa area

We had a great stay at Quisisana palace. The room was nice and clean, the staff was very polite. Only complaint would be that there is no spa area that you can just access when you please, you can only book a private spa suite for a 2 hour window for about 85 Euro. This messed with our plans to just lay around and relax as we only had this 2 hour window to do so. The private spa suite was wonderful but the time was not enough. Would stay here again if our intention is not a Spa Weekend
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel located in a really nice part of town, within walking distance of everything. Hotel staff was wonderful and the room was gorgeous and very well taken care of. Would definitely recommend this hotel for anyone looking to stay in this town.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지역 특성상 건물이 다닥다닥 붙어 있어서 찾기는 조금 어려웠어요~ 그래도 외부는 조그만해 보이는데 내부는 너무 고급스럽고 객실도 넓고 좋았어요! 스몰 럭셔리 호텔 강추입니다! 특히 조식이 정말 좋아요!!
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend at Quisanna Palace

Excellent
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

숙박후기

리셉션은 믿을수 없을정도로 친절했고 방의 컨디션이 매우 좋았다. 뷰는 기대하지 말것. 위치는, 이지역 전체를 돌아다니기엔 먼곳에 떨어져있다 의사의 진단과 치료를 받으며 머물고 휴식하기엔 좋을것 같지만, 우리처럼 하루이틀 이 지역 여행을 위해 숙박만 하기에는 적절하지 않다. 위치가 가장 아쉬움. 아침식사를 호텔 예약시 추가하지 않고 현지에서 추가할경우 상상하지 못한 추가요금이 발생할것이다. 훌륭한조식이지만 아침식사에 그렇게 큰 비용을 지불한것이 후회된다.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

A perfect place to stay in Karlovy Vary. Most other hotels there are shabby. And there’s a bar in Pupp hotel just accross the river, which is the only one that stays open until 1am :)
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis comfort during the Summer Heat

The drive into town is spectacular so we knew we were in for a real treat! Upon entering the building (and easily leaving our car parked out front; they have valet service for a cost of 550 czk for 24 hours) we were greeted by a very friendly front desk who escorted us to our amazing room for the night; our bags were already in the room when we entered. The room was spacious, cool and exuded comfort! You could live in this room...so much storage space! The view was also nice facing a hill and other buildings. The toilet was a hoot and reminded us of when we lived in Korea with its cleaning and drying option. We ordered room service and my husband said the pasta was authentic and transported him to Italy. In short, I highly recommend this hotel!
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class at a great value

This is a high end boutique hotel that is a simply amazing value for the money.Well appointed rooms ,rain head showers.Pleanty of English language stations (for Europe).Right in the middle of the old city.Across from the Hotel Pupp. Valet parking.The day we left,I didn’t have to ask for the car,they had already brought it up. Breakfast was an amazing creative choice of different European cuisines. The staff was energetic,friendly and as helpful as you wanted them to be.We showed up in shorts and t-shirts and they treated us like we were part of the Royal Family Air conditioning is cold. Hey,this one of the nicest hotels I have stayed in.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
晚上回到酒店发现空调无法关闭而且有噪音，酒店给我们换了一间房，浴室非常非常小。酒店位置不错，景色很一般，早餐是点餐的，不是自助形式。建议还是选折对面的普普大饭店。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Great location!
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa is fantastic. Breakfast is good.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day off from our over-busy world.

A most relaxing stay.
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Bad experience

Uncomfortable room, noisy Aircondition , Very hot, wardrobe not available (see photo) Our room was not set up and served as a five star hotel Staff unfriendly and unhelpful We are Very disappointed
Stayed 5 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit Stil...

Das Frühstück war ein absolutes Highlight. Es gibt kein Buffet, sondern man kann aus der Karte wählen. Besonders zu empfehlen ist das Englische Frühstück. Das Personal ist sehr freundlich und zuvorkommend.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Arrived in Karlovy Vary around 12nn, the receptionist told us our room is prepared already, he is very polite and kind. Our room is decorated very decently with a king-size bed, sheets and duvets are very comfy.They provide Bvlgari's bathroom supplies, nothing to complain at all! I highly recommend everyone to book this hotel with their breakfast, it's the most delicious breakfast I've ever had. 3-5 breakfast sets to choose from, and also a-la-carte menu including omelettes, pancakes and etc. Delicious meal!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exceptional place to stay

wonderful
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very personal hotel.

The best hotel I've ever stayed. Quite beautiful and historic.