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The Elms Hotel & Spa, a Destination by Hyatt Hotel

4.0 star property
Golfers tee off on 18 holes while spa-goers indulge in treatments at this retreat where the Three Owls restaurant serves meals throughout the day

Choose dates to view prices

The Elms Hotel & Spa, near Paradise Playhouse, offers travelers a perfect balance of recreation and relaxation. Guests appreciate amenities like in-room WiFi and an outdoor firepit. Visitors consistently praise the attentive staff who enhance the overall experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is NT$4,394
NT$6,069 total
includes taxes & fees
Feb 19 - Feb 20

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Royal)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Royal)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 750 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Excelsior Springs, The Elms Hotel & Spa, a Destination by Hyatt Hotel is in the historical district and next to a golf course. Hall of Waters and Cultural Museum and Jesse James Farm and Museum are cultural highlights, and some of the area's activities can be experienced at Excelsior Golf Course and Fence Stile Vineyards and Winery. Oceans of Fun and Worlds of Fun are not to be missed. Discover the area's water adventures with kayaking, water skiing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Excelsior Springs travel guide
Map
401 Regent St, Excelsior Springs, MO, 64024

What's nearby

  • Worlds of Fun featuring cafe scenes, signage and rides
    Worlds of Fun
    24 min drive - 38.5 km
  • T-Mobile Center
    T-Mobile Center
    33 min drive - 54.3 km
  • Skyline, Kansas City, Missouri
    Kansas City Convention Center
    33 min drive - 53.9 km
  • Hall of Waters and Cultural Museum
    11 min walk - 1.0 km
  • Excelsior Golf Course
    3 min drive - 1.8 km

Getting around

  • Kansas City International Airport (MCI)
    39 min drive

Restaurants

  • McDonald's
    6 min drive
  • Sonic Drive-In
    4 min drive
  • Wabash BBQ
    6 min walk
  • Broadway Bar & Grill
    14 min walk
  • Golden Leaf
    4 min drive

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Upscale hotel near Hall of Waters and Cultural Museum
Located close to Excelsior Golf Course and Fence Stile Vineyards and Winery, The Elms Hotel & Spa, a Destination by Hyatt Hotel provides an adjacent golf course, a poolside bar, and a terrace. Treat yourself to a body treatment, a manicure/pedicure, or a body wrap at the onsite spa. The on-site restaurant, Three Owls, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a firepit and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking and valet parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • Massage treatment rooms, luggage storage, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 153 rooms offer comforts such as air conditioning, as well as perks like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with cable channels
  • Private yards, free infant beds, and coffee/tea makers

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The price is NT$4,836
NT$5,905 total
includes taxes & fees
Feb 15 - Feb 16
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Frequently asked questions

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

As of 2026/1/21, prices found for a 1-night stay for 2 adults at The Elms Hotel & Spa, a Destination by Hyatt Hotel on 2026/2/19 start from NT$4,394, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Elms Hotel & Spa, a Destination by Hyatt Hotel pet-friendly?

Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 100 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Check-out is at noon.

Where is The Elms Hotel & Spa, a Destination by Hyatt Hotel located?

Situated in the historical district, this spa hotel is 0.6 mi (0.9 km) from Hall of Waters and Cultural Museum and within 3 mi (5 km) of Excelsior Golf Course and Fence Stile Vineyards and Winery. Watkins Mill State Park and Jesse James Farm and Museum are also within 9 mi (15 km).

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Reviews

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 581 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, enjoyed our time in the salt cave too. Very relaxing stay.
Stayed 1 night in Jan 2026

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Love this resort! Room could have been a little cleaner but everything else was perfect.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Staff & service, amenities
Wonderful spa!
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice historic hotel. Everything was clean and room was very comfortable . We did have issues with housekeeping showing up but the manager was responsive and fixed any issue. The grounds are beautiful , the spa experience was awesome. Definitely would return for another stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor hot tub is marvelous!
Stayed 2 nights in Nov 2025

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and spa was wonderful. The restaurant was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional! Julia for early AM coffee always greeted with a smile and kind word. Mackenzie and CJ at the front desk - ever helpful. Shelby in the restaurant truly served … got the cook to make poached egg yolk runny! And Onika (so?) was an excellent concierge in the spa.
Lots of history!
Christmas Tree decoration
Stayed 3 nights in Dec 2025

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite place to stay!

The Elms is my go to place to enjoy some tranquil alone time. The rooms are clean, and the beds are amazingly comfortable. The staff are awesome, the food at The Three Owls is delicious, the halls are quiet, and the grounds are lovely to walk. I'm looking forward to my next visit to relax and unwind.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Elms is a staple for destination hotels! It's a magnificent hotel with an interesting history, a relaxing spa, lovely hot tubs, friendly and helpful staff, yummy food and GHOSTS!!!! Who could ask for more?!?
Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities
The spa experiences were fantastic!! We were both so relaxed by the end of our weekend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lenni

Liked: Cleanliness, amenities, property conditions & facilities
No, the room was dusty actually. The staff was fabulous!!! Loved the lap pool!!!! We enjoyed our stay and the furry robes were a real plus! Thanks for the bday wishes! The food was to die for!!! Real pleasure to spend my 65th bday with the Elms!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing nights rest. Meal and wine at the 3 owls
Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Elms to celebrate our 50th wedding anniversary. We had an ADA accessible room. We were treated like royalty by the staff. Everyone was exceptional.
Stayed 1 night in Sep 2025

10/10 Excellent

Kacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I had a wonderfully relaxing experience at the Elms, celebrating our birthdays together. Despite the two weddings happening on site, the staff handled it all with ease and very intentional service to us all!
Stayed 2 nights in Sep 2025

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very well-maintained for its age and yet has mini modernized amenities. The spa was a wonderful spoil. The restaurant was nice, but food choice was a little limited.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff, no matter what area, were extremely courteous and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

lisa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location! Well kept! Love the town and going to the local restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and grotto.
Stayed 2 nights in May 2025

2/10 Terrible

Shaban

Disliked: Cleanliness, staff & service, property conditions & facilities
The chlorine from Spa and laundry was all over the atmosphere and towels, was horrible where we had to change the room, and not be around the Spa. Another thing that attracted us to go to the Elm hotel was the indoor gym and tubs and pool which were 2 floors or more under ground without elevator, hence you’d have to go up the stairs where neither wife nor I could do it, hence decided not to use it. The mattress was sagging in the middle- nothing could be done about it. We decided to do early check out after 1 day instead of 4 days. The manager asked to pay for the 1 day with $50 credit - Thanks. We drove around the hotel, a nice old and quiet neighbourhood. Friendly environment. It’s a getaway at an a historic place-not modern, some people may like.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was an elegant and classy place to stay and the service was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Fabulous stay! The kids loved the indoor and outdoor pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, spa service was wonderful. So glad we did the Paranormal tour!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elms Hotel

Nearly everything about my stay was perfect. The bed was comfortable, the food in the restaurant was incredible, the paranormal tour was a lot of fun, if maybe a little too expensive, and the service was fantastic. The only, extremely minor, issue was that the room was a little small, a tiny bit outdated, and didn't have a mini-fridge
Stayed 3 nights in Aug 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a surprising and relaxing weekend at The Elms. Our favorite was the spa and grotto. We appreciated that the staff did make rounds in the grotto, to remind some of the bachelorette party members to keep voices down. The food was good, the suites were spacious, and the grounds were very well kept. The morning Cafe/coffee bar is in desperate need of staff, but they managed despite the long line. Overall, we would stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay with the tour and the rest of the staff were great.
Stayed 2 nights in May 2025