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"We throughly enjoyed every aspect of our nine days stay at Gtand Hyatt Taipei! The staff were personal, well trained and friendly. Special thank to Cafe assistant manager Paul Yu. We were being neglected by one of the server at dinner table, after h found out the circumstance , he immediately personally intervened to solve the issue in a very professional way. We’re impressed by his attentive and approachable attitude to handle the problem. He is a great asset to this hotel! "

"Great location, clean room, friendly staff. You can spend the whole day in the mall next door, and never see the blazing sun between Taipei Main Station and Zhongshan Station just by traversing the underground malls. If I had to say anything, it's that the room itself is a bit dark, and has enough mirrors to make a mirror maze. Otherwise, great place to stay! "