We booked a non-smoking room & at 4pm when checking in, we're assigned a smoking room on the 2nd fl. that wasn't cleaned. We pressed the staff to give us a different room on the 1st fl. due to handicap. (no elevator) At the new room, the A/C wasn't working and informed the staff, multiple times. For 4 days no A/C, no new room. The beds and pillows were very uncomfortable. Also, at the breakfast room, no coffee or breakfast. The hotel had constant weed smoking out front and smells in the hallways. The staff was seldom at the front desk. Change name to No-Quality Inn.