室外宴會場地

Residence Inn By Marriott Jacksonville - Mayo Clinic Area的評分

3 out of 5
Residence Inn By Marriott Jacksonville - Mayo Clinic Area
4905 SAN PABLO ROAD SOUTH, Jacksonville, FL

評論

9.4

好極了

10 分,有夠讚;263 則評論中有 201 則" "
8 分,不錯哦;263 則評論中有 44 則" "
6 分,一般般;263 則評論中有 6 則" "
4 分,不太好;263 則評論中有 10 則" "
2 分,很糟糕;263 則評論中有 2 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.8/10

住宿環境和硬體

9.4/10

環保程度

評論

8/10 不錯哦

Paloma

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Would be nice if they put some bottles of water in the room, for the price per night it’s nice that they have some bottles of water in the fridge. Other than that it was a great 1 day stay.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Sabrina

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Y
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Brian

喜歡:員工素質和住宿環境和硬體
This is my second appointment at Mayo clinic. Last year we stayed at a hotel 25 mins. away that was supposed to be very nice and well appointed, but it was dirty and disgusting. this time I researched hotels in the immediate area of Mayo Clinic. Residence Inn was highly recommended. I must say the hotel was impeccable, super clean, excellent breakfast many areas to chill and relax, and it was not crowded, which was a bonus! unfortunately I was not able to use the pool, but it looked beautiful. I thoroughly enjoyed our stay and it was easy to get back-and-forth from Mayo With the provided shuttle! I would highly recommend this hotel as it’s minutes from mayo, restaurants, and the beach!
於 2024 年 5 月住了 3 晚
GM 於 2024年5月27日回覆
Dear Brian, What a great review! It is always appreciated when guests take a moment to let us know that they loved their time at our Residence Inn. We are in the service business and work to make guests happy above all else. Thank you for your kind words, we look forward to being your home away from home during your return visits. Best, Brittany Lagassee, GM

10/10 有夠讚

zuhal

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was clean and no any bad smell
於 2024 年 5 月住了 1 晚
GM 於 2024年5月26日回覆
Dear zuhal, All-around cleanliness is a significant focus for the entire staff here at the Residence Inn, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, Brittany Lagassee, GM

10/10 有夠讚

Diana

Cleanliness and transportation to and from the Mayo Clinic
於 2024 年 3 月住了 1 晚
GM 於 2024年5月9日回覆
Dear Diana, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel and shuttle service made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Brittany Lagassee, GM

8/10 不錯哦

Claire

喜歡:整潔度、員工素質和住宿環境和硬體
I do not like dogs allowed in breakfast area.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月8日回覆
Dear Claire, Thank you for your kind rating and for choosing to stay with us. I am delighted to see that you had a positive experience overall, and I appreciate your helpful feedback. While we are a pet-friendly hotel, we only allow service animals in our dining area. We value your business and look forward to having you as our guest again in the future. Sincerely, Brittany Lagassee, GM

8/10 不錯哦

Carolyn

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Richard

於 2024 年 5 月住了 1 晚

8/10 不錯哦

Lisa

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was very conveniently located to Mayo Clinic. It was very comfortable and clean. The bar and restaurant /menu food were good! The one issue we had every morning was the self-serve breakfast. They ran out of at least one key item every day - well before the end time for breakfast (e.g., eggs, potatoes, bacon).
於 2024 年 4 月住了 5 晚
GM 於 2024年5月6日回覆
Dear Lisa, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding breakfast. Thank you for your time in reviewing our hotel. Best, Brittany Lagassee, GM

10/10 有夠讚

Darcy

於 2024 年 4 月住了 1 晚
GM 於 2024年5月16日回覆
Dear Darcy, Thank you for sharing your high opinion of our property with other potential travelers. We enjoyed hosting you and hope you find a reason to return to the area soon. Best, Brittany Lagassee, GM

8/10 不錯哦

Janis

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
This is an outstanding property. Beautiful surroundings and rooms. Staff was great! Our last morning there, the breakfast area ran out of silverware and napkins an hour before breakfast shut down. They did not replenish the silverware. We had to use plastic ware (flimsy) to cut sausage and waffles.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月24日回覆
Dear Janis, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in achieving this goal. We are thrilled to hear your stay was enjoyable overall. I appreciate you choosing our hotel while in Jacksonville, and we hope to see you again on your return visit. Best, Brittany Lagassee, GM

10/10 有夠讚

Jessica

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Joseph

情侶出遊, 商務旅客
喜歡:設施服務
Property and staff were all top notch.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月18日回覆
Dear Joseph, I can't thank you enough for writing and sharing this review. We take great pride in bearing the Marriott name and work hard to ensure our offerings exceed the lofty standards guests have come to expect from our brand. We appreciate your business and hope to see you again soon. Best, Brittany Lagassee, GM

10/10 有夠讚

Natalya

喜歡:整潔度、員工素質和住宿環境和硬體
Clean and convenient
於 2024 年 4 月住了 1 晚
GM 於 2024年4月16日回覆
Dear Natalya, Clean and Convenient. If all of our guests used only two words to describe our Residence Inn, it would be fantastic to hear these were the words chosen. Thank you for your business and for sharing this great review. We look forward to being your hotel of choice anytime you return to the area. Best, Brittany Lagassee, GM

10/10 有夠讚

MERY

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jean

情侶出遊
Close to Mayo. Clean, super functional. Having kitchen makes things easy with dietary restrictions. Pets welcome 🙂. Nice to see dogs coming and going looking happy.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月11日回覆
Dear Jean, Making guests happy makes our staff happy! It is beautiful to hear you had a great experience and enjoyed every aspect of your stay at our Residence Inn. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Brittany Lagassee, GM

10/10 有夠讚

Carol

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent area. Clean and well maintained. Check in was seamless and staff friendly
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日回覆
Dear Carol, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Brittany Lagassee, GM

8/10 不錯哦

JULIE

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We were very happy with this hotel. Staff - friendly and professional. Perfect location if you are going to the Mayo Clinic.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月29日回覆
Dear JULIE, I am glad to know that you found both our location and service to be positive aspects of your stay. Thank you for choosing our Residence Inn and sharing this review. We enjoyed hosting you and hope to do so anytime you return to the area. Best, Brittany Lagassee, GM

10/10 有夠讚

Danee

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was EXCEPTIONAL! The staff was kind and very helpful. Transporation provided to and from the Mayo Clinic was an unexpected benefit!
於 2024 年 2 月住了 2 晚
GM 於 2024年2月26日回覆
Dear Danee, Reviews just don't get any better than this one. Thank you so much for your support of our Residence Inn and your recognition of our spectacular staff. We loved having you as our guest. Best, Brittany Lagassee, GM

10/10 有夠讚

Thorn

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Like the cleanliness of the room
於 2024 年 2 月住了 1 晚
GM 於 2024年2月12日回覆
Dear Thorn, We enjoyed hosting you and appreciate your kind words regarding the cleanliness of our hotel. I look forward to sharing your thoughts with our housekeeping team as they take pride in doing a great job for our guests. Please come back again soon. Best, Brittany Lagassee, GM

10/10 有夠讚

Bonita

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From the moment of your arrival until your time of departure from the property, the staff makes you feel welcome and go above and beyond to make your stay as pleasant and convenient as possible.
於 2024 年 1 月住了 11 晚
GM 於 2024年2月8日回覆
Dear Bonita, We are so glad you had an incredible stay with us here at the Residence Inn By Marriott Jacksonville - Mayo Clinic Area! Thank you for recognizing our excellent staff and the great job they do for our guests. Please see us again anytime you return to the area. Best, Brittany Lagassee, GM

10/10 有夠讚

Carmen

於 2024 年 1 月住了 7 晚

10/10 有夠讚

Rose Ann

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peaceful place next to Mayo
Nicely appointed room with all comforts of home.
於 2024 年 1 月住了 1 晚
GM 於 2024年1月27日回覆
Dear Rose Ann,We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our accommodations and location pleasant. We appreciate you choosing our hotel while visiting Mayo. Thank you for your kind feedback, and we look forward to hosting you again.Best,Brittany LagasseeGeneral Manager

10/10 有夠讚

Jenny

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
January
Great location, very clean
於 2024 年 1 月住了 3 晚
GM 於 2024年1月23日回覆
Dear Jenny, Thank you for your kind words. It is excellent to hear that our location was a highlight of your enjoyable visit. We hope you will return in the future anytime you return to the area. Best, Brittany Lagassee, GM

10/10 有夠讚

yanira

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 5 晚
GM 於 2024年1月23日回覆
Dear yanira, Thank you for your time in sharing your kind review, and please visit us again. Best, Brittany Lagassee, GM

8/10 不錯哦

VICKI JACKSON

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is very clean. The staff is very friendly. The complimentary breakfast was delicious and had a great variety. We ordered from the on site restaurant and that was also very delicious. The problem was the bed and couch were very hard and uncomfortable. We had to go but body pillows and head pillows to add softness and comfort. The dishwasher did not work properly and leaked so I had to put towels in the floor. The stove had something fall off the bottom and it looked as if it could have been the heat shield so I was afraid to us it. The microwave worked great and the fridge was huge. Hated the tiny coffee pot that only brews one cup of not very good coffee at the time. Now the breakfast bar coffee was delicious and had lots of add in options. The room was beautiful and the bathroom amenities were very high quality. So there was good and bad. We were there 5 nights and unfortunately the cons will not allow me to pay that amount to stay again.
於 2024 年 1 月住了 5 晚
GM 於 2024年1月19日回覆
Dear VICKI JACKSON, Thank you for sharing your feedback on your experience. I appreciate your detailed review. Reflections like yours are valuable because they give us areas to improve our guest experience. We're pleased to hear that our clean hotel, friendly staff, and delicious meal options made for an enjoyable stay overall. Thank you for choosing us and we hope you will consider a return in stay. Best, Brittany Lagassee, GM

10/10 有夠讚

Vincent

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was helpful and accommodating. The room was clean and comfortable. Highly recommend this facility.
於 2024 年 1 月住了 1 晚
GM 於 2024年1月18日回覆
Dear Vincent, What a fantastic review! It is rewarding to see that we provided you with a tremendous stay and we are proud to have done so. Thank you for being our guest and we will see you the next time you visit Jacksonville. Best, Brittany Lagassee, GM

10/10 有夠讚

Terry

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Bonita

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved the space and the kitchenette in the room I stayed in. The room was clean and quiet and I will definitely be staying here again for my future trips to the area.
於 2024 年 1 月住了 2 晚
GM 於 2024年1月13日回覆
Dear Bonita,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly look forward to your return.Best,Brittany LagasseeGeneral Manager

6/10 一般般

Brian

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Restaurant inadeqsuate. Unable to serve severalrequested dis,es an hour before last or.ders. Breakfasts very poor.
於 2024 年 1 月住了 4 晚
GM 於 2024年1月12日回覆
Dear Brian, I am sorry that issues with our food offerings impacted your satisfaction with our hotel. We appreciate you taking the time to share your review and hope to provide you with a WOW experience in the future. Thank you for staying with us. Sincerely, Brittany Lagassee General Manager

8/10 不錯哦

Terry

商務旅客, 家庭旅遊
喜歡:設施服務
Upkeep has been good.
於 2024 年 1 月住了 1 晚
GM 於 2024年1月10日回覆
Dear Terry, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Brittany Lagassee, GM

10/10 有夠讚

Marleny

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great place
於 2024 年 1 月住了 1 晚
GM 於 2024年1月9日回覆
Dear Marleny,Thank you for sharing the awesome rating of your experience, and please visit us again.Best,Brittany LagasseeGeneral Manager

10/10 有夠讚

Thomas

家庭旅遊
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Dannelle

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The person at the front desk was excellant when we checked in. I was going to Mayo Clinic for surgery so we were very stressed. Left home at 4am to get to preop appts. We were exhausted. She was so kind and pleasant. The room could not have been more perfect. I wish we had had more time to enjoy your facility. We have more appts. so we will be back,!
於 2023 年 12 月住了 1 晚
GM 於 2023年12月30日回覆
Dear Dannelle,Thank you for taking the time to share your experience with us. It's wonderful to know that our staff made a positive impact on your stay through their kindness and warm hospitality. We are pleased that we could make your stay more comfortable during this stressful time and provide you with a good night's rest. We are delighted to have been your hosts and we look forward to welcoming you back as our guests in the future. Best regards,Brittany LagasseeGeneral Manager

10/10 有夠讚

frits

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Tammy

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had appointments at the Mayo Clinic and it was only minutes away. The room was clean and modern, staff was great.
GM 於 2024年2月8日回覆
Dear Tammy, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, great location, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will share your kind feedback. I appreciate you taking the time to write. Best, Brittany Lagassee, GM

10/10 有夠讚

Karen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay!
Great stay at a relatively new hotel very close to where I was visiting. Very nice and professional staff.
於 2023 年 11 月住了 3 晚
GM 於 2023年12月5日回覆
Dear Karen, What a great review! It is always appreciated when guests take a moment to let us know that they enjoyed their time at our Residence Inn. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Brittany Lagassee General Manager

10/10 有夠讚

Vicki

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice, friendly, great rooms
於 2023 年 11 月住了 1 晚
GM 於 2023年11月30日回覆
Dear Vicki, We appreciate you sharing your kind recommendation. It's great that you enjoyed our friendly service and modern accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. Best, Brittany Lagassee General Manager

10/10 有夠讚

Marleny

情侶出遊
喜歡:設施服務和住宿環境和硬體
Great place
於 2023 年 11 月住了 1 晚
GM 於 2023年11月28日回覆
Dear Marleny,Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again.Best,Brittany LagasseeGeneral Manager

10/10 有夠讚

Laura

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Janet

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location for Mayo hospital. Rooms were clean and more than met our needs.
於 2023 年 11 月住了 3 晚
GM 於 2023年11月23日回覆
Dear Janet,It is wonderful to hear you had an enjoyable stay at our Residence Inn. Our location and clean accommodations are typically the most celebrated aspects of the hotel in our guests' reviews, so it is great that you agree. On behalf of the entire team, thank you for your business.Best,Brittany LagasseeGeneral Manager

10/10 有夠讚

Sharice Jameka

商務旅客, 家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Very impressed. Q was very pleasant at check in.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月20日回覆
Dear Sharice Jameka, What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with other travelers and us. We humbly thank you for staying with us and for recommending our hotel and the level of service we provide. We look forward to your next visit. Best, Brittany Lagassee General Manager

10/10 有夠讚

Jenna

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay. The hotel is clean and nice. The only thing lacking slightly is the pool. It’s a bit small. Otherwise it was great!
於 2023 年 11 月住了 1 晚
GM 於 2023年11月18日回覆
Dear Jenna,We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our cleanliness and accommodations pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.Best,Brittany LagasseeGeneral Manager

10/10 有夠讚

Jean

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Lottie

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was very clean, top notch.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月14日回覆
Dear Lottie, On behalf of the entire team, but especially our housekeeping staff, thank you for your kind words. Your comfort is our business and we are so happy to see that you had a five-star stay at our Residence Inn. Please find a fun reason to come back soon! Best, Brittany Lagassee General Manager

10/10 有夠讚

Elizabeth

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
GM 於 2023年11月14日回覆
Dear Elizabeth, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Brittany Lagassee General Manager

10/10 有夠讚

Nicholas

於 2023 年 11 月住了 2 晚

10/10 有夠讚

kay

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Medical
Great stay for. Mayo Clinic Dr appointment.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月7日回覆
Dear kay, We love 'perfect ten' reviews because they mean that your stay was tremendous. Thank you for choosing Residence Inn By Marriott Jacksonville - Mayo Clinic Area and sharing your flawless experience. We hope to welcome you back anytime you return to the area. Best, Brittany Lagassee General Manager

10/10 有夠讚

Frank

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One
於 2023 年 11 月住了 4 晚
GM 於 2023年11月7日回覆
Dear Frank, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Brittany Lagassee General Manager

6/10 一般般

Karen

喜歡:員工素質和住宿環境和硬體
shower
terrible water pressure shower has terrible
於 2023 年 11 月住了 1 晚
GM 於 2023年11月4日回覆
Dear Karen,I am sorry to hear that the water pressure impacted your satisfaction with our hotel. We appreciate you taking the time to share your feedback, as it helps us make improvements as we move forward. Thank you for staying with us.Sincerely,Brittany LagasseeGeneral Manager