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Booked this hotel based on reviews and location too. Reserved day of and didn’t get my requests (top floor, view of ocean)….but the design is so good - spacious rooms with no stale hotel smell - that I was ok with a middle floor. Hotel was quiet, clean and very well thought out. I don’t think it was full so not sure why I didn’t get my requests (view of parking lot instead)…but the Millennial vibes were appreciated. Lack of carpet, full kitchen, wood accents. Simple and elegant for a mid grade...

My stay was excellent! The staff was very helpful!

it was soooo pretty. the view was nice me and my family had a great time!. and it was very easy to get places everything we needed was just around the corner

We were avoiding a hurricane so cut our vacation in GA short to stay near the airport. This hotel exceeded our expectations. The staff was super friendly the hotel was quiet and clean and made what could have been a stressful situation very comfortable

Great stay if you are going to Mayo

Pretty palm trees, friendly helpful staff, clean hotel, comfortable beds, third floor room has big walk in shower and separate tub, spacious room and bathroom, covered parking from sun and rain, convenient to beach, restaurants and shopping. Nice pool area and outside patio. Great breakfast!!

This was a perfect stop on the way to board a cruise. Breakfast was good. Very friendly staff!

By far, best feature of the hotel is the pool area - it did not disappoint. Compared to so many other hotels, this pool has fun waterfalls which also provided shade. For the weekend we were there, it never felt crowded because the area in and around the pool is spacious. Loved how breakfast was a little different each morning - plenty of options. Never seemed like anything was running out. The bar and grill had great conch fritters - husband ordered them twice. Room was pretty typical but...

We always stay at Hotel Indigo when we visit Jacksonville. The hotel is updated and modern, the area is quiet and safe, and there is so much shopping and dining within a 10 mile radius.

Way better than expected

Not the easiest accessibility wise. Beautiful hotel but difficult to traverse with a physical disability. The parking is “far away” across from the hotel and not much parking, to be honest. I just needed a layover time to sleep and the beds were kind of rough, very firm but not terrible. It wasn’t all horrible, it was a very clean hotel with very clean rooms. It was just an accessible nightmare.

Downstairs was very nice and inviting. Many games and nice sitting area.

I was not able to check in with my Expedia reservation and I had to pay again at the front desk I need a refund from Expedia

Great property!

Staff was friendly and hotel was nice as well for a last minute extension to our spring break trip!

Super safe area with well lit parking. Friendly and quick reception with iced down drinks and snacks available at checkin. Foosball tables and comfortable seating araaa in lobby. Fast elevators and spacious clean room. Huge flat screen. Brand new linens. High end sliding shade. New hotel style furnishings eliminating need for drawers or a closed in closet. Hair dryers and soaps and shampoos all included. Quiet and safe hallway and area. Hot buffet breakfast and terrific coffee. Outdoor...