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Krystal Ixtapa All Inclusive

3.0 star property
Family-friendly fun on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Krystal Ixtapa All Inclusive

Outdoor pool, open 9 AM to 8 PM, sun loungers
Restaurant
Superior Room, Sea View | Down comforters, in-room safe, desk, blackout drapes
Standard Room, Sea View | Down comforters, in-room safe, desk, blackout drapes
Outdoor wedding area
Travelers can lounge in the garden or join fitness classes and volleyball games at this beachfront resort. The property features three restaurants, in-room WiFi, and spa treatments for relaxation. Families love the playground that keeps children entertained throughout their stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • All inclusive
  • Spa
  • Gym
  • Pool
The current price is NT$5,233
NT$6,279 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 14 of 14 rooms

View all photos for King Ocean View

Beach/ocean view

King Ocean View

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Down comforters, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, Garden View

7.8 out of 10
Good
(18 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Sea View

Balcony view

Superior Room, 1 King Bed, Sea View

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Down comforters, in-room safe, desk, blackout drapes

Superior Room, Sea View

7.6 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Sea View

Standard Room, Sea View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, Sea View

7.8 out of 10
Good
(20 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Non-Refundable Room

Down comforters, in-room safe, desk, blackout drapes

Standard Non-Refundable Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard with Garden View

  • 365 sq ft
  • Sleeps 2

View all photos for Room Standard with Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard with Garden View

  • 365 sq ft
  • Sleeps 3

View all photos for Room Standard with Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Standard with Sea View

8.0 out of 10
Very good
(1 review)
  • 365 sq ft
  • Sea view
  • Sleeps 3

View all photos for Room Standard with Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Standard with Sea View

  • 365 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Superior with Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Superior with Sea View

  • 365 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Superior with Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Superior with Sea View

  • 365 sq ft
  • Sea view
  • Sleeps 3

View all photos for Room Standard with Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard with Garden View

  • 365 sq ft
  • Sleeps 3
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About the neighborhood

Located in Ixtapa, Krystal Ixtapa All Inclusive is on the beach. Marina Ixtapa and Marina Ixtapa Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Ropa Beach and El Palmar Beach. Traveling with kids? Consider Magic World Aquatic Park and Magic World Aquapark. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Ixtapa travel guideOpens in a new window
View more Resorts in IxtapaOpens in a new window
Map
Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa, GRO, 40880

What's nearby

  • El Palmar Beach - 3 min walk - 0.3 km
  • Delfiniti - 5 min walk - 0.5 km
  • Marina Ixtapa - 15 min walk - 1.3 km
  • Marina Ixtapa Golf Club - 2 min drive - 1.2 km
  • Linda Beach - 9 min drive - 6.4 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive

Restaurants

  • ‪Ruben's Hamburgers - ‬5 min walk
  • ‪Emilio's - ‬5 min walk
  • ‪Soleiado's Restaurant - ‬2 min walk
  • ‪Tesoro Ixtapa - ‬2 min walk
  • ‪Chili Beans Restaurante Mexicano - ‬4 min walk

About this property

Krystal Ixtapa All Inclusive

All-inclusive family-friendly resort
You can look forward to a poolside bar, shopping on site, and a garden at Krystal Ixtapa All Inclusive. Active travelers can enjoy volleyball, cycling, and fitness classes at this resort. Treat yourself to a deep-tissue massage, a body treatment, or reflexology at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a playground and a hair salon, guests can connect to in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with a waterslide and sun loungers
  • Free self parking
  • Bike rentals, supervised childcare (surcharge), and a 24-hour front desk
  • Meeting rooms, massage treatment rooms, and smoke-free premises
Room features
All 255 rooms offer comforts such as air conditioning, as well as perks like free internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 27-inch TVs with cable channels
  • Balconies, childcare services, and heating

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Emporio Ixtapa

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
8.4 out of 10, Very Good, 1,012 reviews
The price is NT$2,830
NT$3,396 total
includes taxes & fees
Sep 30 - Oct 1
Emporio Ixtapa

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Ixtapa Krystal
Krystal Ixtapa Resort
Krystal Hotel Ixtapa
Krystal Ixtapa
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Ixtapa
Nh Krystal Resort Ixtapa
Krystal Ixtapa Hotel
Krystal Ixtapa
Krystal Ixtapa Todo Incluido
Krystal Ixtapa All Inclusive Resort
Krystal Ixtapa All Inclusive Ixtapa
Krystal Ixtapa All Inclusive Resort Ixtapa
Krystal Ixtapa with optional All Inclusive

Frequently asked questions

Does Krystal Ixtapa All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–8 PM.

How much does it cost to stay at Krystal Ixtapa All Inclusive?

As of 2025/9/28, prices found for a 1-night stay for 2 adults at Krystal Ixtapa All Inclusive on 2025/10/7 start from NT$5,233, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Ixtapa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Ixtapa All Inclusive?

Self parking is free at this property.

What time is check-in at Krystal Ixtapa All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Ixtapa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Krystal Ixtapa All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Ixtapa All Inclusive located?

Nestled on the beach, this Ixtapa resort is within a 10-minute walk of El Palmar Beach, Delfiniti, and Magic World Aquapark. Marina Ixtapa and Magic World Aquatic Park are also within 15 minutes.

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Krystal Ixtapa All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 1011 reviews
Rating 8 - Good. 322 out of 1011 reviews
Rating 6 - Okay. 196 out of 1011 reviews
Rating 4 - Poor. 109 out of 1011 reviews
Rating 2 - Terrible. 98 out of 1011 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diana Laura

Liked: Amenities
Personal amable y servicial, comida rica, instalaciones cómodas y muchos beneficios por reservar por Expedia
Stayed 2 nights in Sep 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente vista a la playa, muy buena atencion del personal, y amplia variedad en restaurantes y snacks
Stayed 4 nights in Sep 2025

10/10 Excellent

Alvaro Vela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención del personal del hotel. Excelente atención, facilitan la estancia
Stayed 1 night in Sep 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la atención que brindan, las instalaciones y la variedad de alimentos, así como la limpieza
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Blue💙
Paisaje
😋
Stayed 1 night in Sep 2025

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien
Stayed 2 nights in Aug 2025

10/10 Excellent

Cristian Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2025

8/10 Good

Víctor Manuel

Liked: Cleanliness, staff & service
Todo bien, las instalaciones un poco viejas.
Stayed 3 nights in Aug 2025

8/10 Good

María del Carmen Madrazo

Liked: Cleanliness, staff & service, property conditions & facilities
Es buen hotel
Stayed 3 nights in Jul 2025

4/10 Poor

Arturo

Disliked: Cleanliness, property conditions & facilities
Decepcionante 😔 Me Había hospedado alguno años atrás y era otra cosa diametralmente opuesta…
Stayed 3 nights in Sep 2025

10/10 Excellent

JUAN JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien...
Ambiente excelente
Stayed 3 nights in Jul 2025

8/10 Good

Jaime Jiménez

Liked: Cleanliness, staff & service, amenities
Requiere mantenimiento y mejorar su menú de todo incluido (desayunos y comodas) los restaurantes des especialidades son muy buenos.
Stayed 4 nights in Jul 2025

6/10 Okay

EDGAR

Disliked: Staff & service, amenities
Falta servicio y atención la comida no es buena
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Amenities
Really nice place to stay.
Stayed 3 nights in Mar 2025

4/10 Poor

Salvador

Disliked: Staff & service
La playa es muy bonita pero la mayoría del personal no es muy profesional y la comida es terrible las instalaciones son regulares los cuartos también cuentan con todo lo básico nada fuera de lo ordinario pero les hace falta más atención alos detalles sobre todo ala hora de los alimentos los cuales son muy malos mala higiene las cenas son muy sosas te la pasas haciendo filas para subir al ascensor para que te den una tualla para tener una silla en la alberca oh en la playa no cuenta con actividades para el descanso oh para divertirse un poco no cuentan con buen sistema de sonido y sobre todo el lugar para fumadores es pésimo solo cuentan con un espacio en todo el hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La comida es de muy mala calidad , e ido mas de 5 veces a ese hotel y esta ves la verdad no me quedaron ganas de volver
Stayed 3 nights in Jul 2025

10/10 Excellent

minena****@yahoo.com.mx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas tardes en especial Keyla, nos atendió muy muy bien, muchas gracias
Stayed 3 nights in Jun 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jun 2025

10/10 Excellent

Yasmin Yareli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención al cliente fue excelente , es pequeño , pero limpio y el personal resuelve rápido y eficazmente cualquier situación que se presente además de que tiene precio muy accesible , un reconocimiento especial a Keyla de concierge por resolver mi confusión con la compra de mi paquete , lo recomiendo mucho muy buen lugar y muy buen precio.
Stayed 3 nights in Jul 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar excelente para disfrutar unas vacaciones en pareja o en familia hay actividades para todos los gustos.
Stayed 3 nights in Apr 2025

4/10 Poor

Astrid Giovanna

Disliked: Cleanliness, staff & service, property conditions & facilities
La ubicación es buena, pero todo lo demás no me gustó, la taza del baño de la habitación no funcionaba, el servicio de algunos empleados no fue el óptimo, no tenían agua natural embotellada, los elevadores no funcionaban y nos tocó en el piso 9, la cena de especialidades nos citaron a las 9:00 pm y nos atendieron hasta las 10:00 pm, luego las porciones que nos sirvieron fueron muy pequeñas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

6/10 Okay

Gabriela Alejandra

Saludos

Todo bien
Stayed 3 nights in Jun 2025

10/10 Excellent

Rufina

Liked: Property conditions & facilities
Me gustó es un hotel muy bonito y muy grande piscinas grandes y está muy bien q hay shouu para toda la familia y todos los días
Stayed 6 nights in Apr 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, siempre atentos a cualquier necesidad. Sin duda regresaría a ese hotel.
Stayed 4 nights in May 2025