2 間餐廳,供應早餐

伊斯坦堡老城區總統麗笙飯店的評分

伊斯坦堡老城區總統麗笙飯店
Tiyatro Caddesi, No. 25, Beyazit, Istanbul, Istanbul

評論

8.6

有夠讚

10 分,有夠讚;1003 則評論中有 491 則" "
8 分,不錯哦;1003 則評論中有 358 則" "
6 分,一般般;1003 則評論中有 83 則" "
4 分,不太好;1003 則評論中有 36 則" "
2 分,很糟糕;1003 則評論中有 35 則" "

9.0/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

WENMING

喜歡:整潔度、員工素質和客房舒適度
非常差的态度和服务。
很差,房间空调一天内修了四次,酒店方面没有任何歉疚,在我们强烈要求下才换了一个同标准房间,态度是他们已经给我们换房间了,就不需要道歉。是我们住过的bestwestren最差的酒店,没有之一。
於 2019 年 6 月住了 2 晚
The President Hotel 於 2019年6月19日回覆
Dear Valued Guest, We are delighted you chose to stay with us and are committed to providing you with the level of service you have come to expect. Please let me or any of our staff know if there is anything you might need to make your stay as enjoyable and memorable as possible. Thanks again for selecting BEST BESTERN PLUS THE PRESIDENT HOTEL. Sincerely, Oya Uğuzluoğlu Guest Representative

10/10 有夠讚

真實旅客

於 2019 年 5 月住了 2 晚
The President Hotel 於 2019年5月29日回覆
Dear Valued Guest, We are delighted you chose to stay with us and are committed to providing you with the level of service you have come to expect. Please let me or any of our staff know if there is anything you might need to make your stay as enjoyable and memorable as possible. Thanks again for selecting BEST BESTERN PLUS THE PRESIDENT HOTEL. Sincerely, Oya Uğuzluoğlu Guest Representative

10/10 有夠讚

Hsiu Hung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點優越 到大巴扎購完物,走幾步路就能放回飯店。早上能自在地享受藍色清真寺的寧靜清晨。 早餐豐富且多樣。附近有當地超市與餐廳
於 2019 年 4 月住了 8 晚
The President Hotel 於 2019年5月20日回覆
Daer Valued Guest, 我謹代表酒店管理層和所有酒店員工表示,我們很榮幸地歡迎您來到“BW Plus THE PRESIDENT HOTEL”。 您的滿意度對我們非常重要,我們將利用您給我們的反饋來實施改進,以確保我們為將來的客人提供更好的體驗。 我們希望您再考慮與我們在一起,以便我們有機會再次為您提供卓越的體驗。 最好的祝福 酒店管理 Hotel Management

10/10 有夠讚

Ju Yun,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Will definately stay there again!
Excellent location! Good service and friendly. Help us a lot on all questions. Too bad there were only lower floor available that we wouldn't be able to see the view, but still it's very nice and cozy. Will definately stay there again!
Gerente General 於 2015年9月2日回覆
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN PLUS THE PRESIDENT”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Gülseren Vatansever General Manager BEST WESTERN PLUS THE PRESIDENT

10/10 有夠讚

Felipe

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the location and the beautiful view from the terrace. Staff was super nice and attentive to any of my questions. The room was nice, clean and comfortable . A good cookie was there for me to enjoy .
於 2024 年 5 月住了 2 晚
Azim Rauf 於 2024年5月15日回覆
Dear Mr,FelipeThank you for sharing your wonderful feedback about your recent stay with us at Radisson President Old Town. We are thrilled to hear that you enjoyed our prime location and the breathtaking views from our terrace. It's always a pleasure to provide our guests with a memorable backdrop to their Istanbul experience.We're delighted that you found our staff to be super nice and attentive to your needs. Providing exceptional service is at the heart of what we do, and I'm glad to hear that our team went above and beyond to ensure your stay was enjoyable.It's great to know that you found your room to be nice, clean, and comfortable. We believe that every detail matters when it comes to our guests' comfort, and we're pleased that you appreciated the effort we put into maintaining our accommodations to the highest standards.We're also happy to hear that you enjoyed the tasty treat waiting for you in your room. A little touch of sweetness can go a long way in making our guests feel welcome and appreciated.Thank you once again for choosing to stay with us at Radisson President Old Town. We look forward to welcoming you back for another unforgettable experience in the heart of Istanbul.Warm regards, Azim Rauf, Guest Relations Department.

2/10 很糟糕

Nabil

喜歡:整潔度
I went to the bar to have a drink. The bar man over charged me. I paid $350. And I mean $350 for five shots of remy Martin that the whole bottle cost $30 outside. That was ridiculous. Also I extended my stay for one more day and they moved from my room to another one.
於 2024 年 5 月住了 1 晚
Azim Rauf 於 2024年5月15日回覆
Dear Mr, Nabil ,I hope this message finds you well. I am writing to sincerely apologize for the recent inconvenience you experienced during your stay at Radisson President Old Town regarding the charge for the Rémy Martin.After thoroughly investigating the situation, we discovered that there was indeed an error in our system, which resulted in an overcharge.We deeply regret this mistake and any frustration it may have caused.Please rest assured that we are taking immediate action to correct this error.The overcharged amount will be refunded to your account promptly. You should see the funds reflected in your account within the next few business days.We value your patronage and want to ensure that all our guests have a pleasant and seamless experience. We appreciate your understanding and patience in this matter.If you have any further questions or need additional assistance, please do not hesitate to reach out to us directly.Once again, we apologize for the inconvenience and look forward to welcoming you back to Radisson President Old Town in the future.Warm regards,Azim Rauf ,Guest Relations Department.

8/10 不錯哦

homayun

喜歡:整潔度、員工素質和住宿環境和硬體
\the reciption and staff at that ares all were vey good with excellent customer service to include breakfast area
於 2024 年 5 月住了 3 晚
Azim Rauf 於 2024年5月14日回覆
Dear Mr, Homayun,Thank you for sharing your positive feedback about your recent stay at Radisson President Old Town. We are thrilled to hear that you had such a pleasant experience, especially with our reception and staff.It is wonderful to know that our team provided excellent customer service throughout your stay, including in the breakfast area. We strive to create a welcoming and enjoyable atmosphere for all our guests, and your kind words affirm that we are achieving our goal.We truly appreciate your compliments and look forward to welcoming you back for another delightful stay in the near future.Warm regards,Azim Rauf ,Guest Relations Department.

8/10 不錯哦

Marwan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
location
於 2024 年 5 月住了 2 晚
Azim Rauf 於 2024年5月14日回覆
Dear Mr,Marwan,Thank you so much for taking the time to share your fantastic feedback about your recent stay at Radisson President Old Town. We are absolutely delighted to hear that you enjoyed our great service, comfortable rooms, delicious breakfast, and convenient location. It is incredibly rewarding for our team to know that their efforts made your stay enjoyable. Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and your kind words affirm that we are on the right track. We're also pleased that our location made it easy for you to explore the main road and nearby attractions, while still offering a peaceful retreat in the evenings. Your compliments about our breakfast and the overall comfort of your room are greatly appreciated. We aim to provide a welcoming and enjoyable atmosphere for all our guests, and we are thrilled to know that we succeeded during your stay. Thank you once again for your lovely comments. We look forward to welcoming you back to Radisson President Old Town in the near future for another memorable experience. Warm regards,Azim Rauf , Guest Relations Department.

10/10 有夠讚

Monirul

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel
於 2024 年 4 月住了 3 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年5月8日回覆
Dear Monirul,Greetings from Radisson Hotel President Old Town! We are overjoyed to receive not just one but two outstanding reviews from you, and we can't thank you enough for taking the time to share your fantastic experiences with us. Your perfect 10 ratings in all categories, including staff, cleanliness, location, facilities, comfort, and value for money, truly warm our hearts. It's immensely satisfying to know that we could provide you with an excellent stay, not just once but twice! Your kind words motivate and inspire our team to continue delivering exceptional service to all our guests. We're thrilled that you found everything to be superb, and we appreciate your generosity in acknowledging our efforts. Should your future travels bring you back to our vibrant city, we would be honored to host you once again at Radisson Hotel President Old Town. If there are specific preferences or requests you have for your next visit, please do let us know, and we'll do our best to ensure your stay is even more memorable. Thank you for choosing Radisson Hotel President Old Town, and we look forward to the pleasure of welcoming you back for another superlative experience. Best Regards, Sarah El Ouali Guest Relation Department

6/10 一般般

JAMES

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務
The hotel is in a good area to easily reach most of the tourist attractions.
於 2024 年 4 月住了 6 晚
Azim Rauf 於 2024年5月7日回覆
Dear Mr.James, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 不錯哦

Roberto

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Se puede mejorar mucho la prestación, ofreciendo un desayuno más variable y en el restaurante, pueden mejorar la variedad de comidas y atención del personal.
於 2024 年 4 月住了 2 晚
Azim Rauf 於 2024年5月4日回覆
Dear Ms,Roberto,Firstly, I want to extend our heartfelt gratitude for taking the time to provide us with your valuable feedback. Your insights are incredibly important to us as they enable us to continually enhance the guest experience.We're delighted to hear that you enjoyed your stay with us, and we're particularly grateful for your positive remarks. However, we also understand that there are areas where we can improve, and your suggestions regarding our breakfast offerings and the variety of meals in the restaurant have not gone unnoticed.Rest assured, your feedback has been shared with our team, and we're committed to taking proactive steps to address these areas of improvement. Your satisfaction is our utmost priority, and we're dedicated to ensuring that each guest receives the exceptional service they deserve.Once again, thank you for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back soon and exceeding your expectations in every aspect of your stay." Azim Rauf, Guest Relations Department.

8/10 不錯哦

Adnan

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was easily accessible
於 2024 年 4 月住了 4 晚
Azim Rauf 於 2024年4月30日回覆
Dear Mr,Adnan,Thank you for choosing to stay at our hotel during your recent visit. We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all our guests, and it's great to know that we succeeded during your time with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Azim Rauf,Guest Relations Department.

10/10 有夠讚

Jillian

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, in a quiet area but still a 15 minute walk from the main sights of Sultanahmet. Good quality, reasonably priced food at the both the restaurant and for room service. Cocktails at the English Pub actually were cheaper than every other restaurant we visited during our stay. Staff were really helpful, especially when my husband injured his arm. They let us call our travel insurance company from the reception phones for free, and found us cheap taxis which didn't over charge to get us to the hospital, and later the airport. We also had an issue with a bad smell in our room after checking in, and we were moved to a new room very quickly when this was unable to be resolved. There was a smart TV in the room which connected to streaming services like NetFlix and Disney . A staff member even came into our room immediately at 10pm to fix an issue with this TV. Great views from the breakfast room and restaurant. Only slight negatives were a leaky shower in the bathroom and inconsistent variety of hot breakfast items. Some days it was turkish breakfast pastries and potato rostis, other days it was bizarre items you wouldn't normally eat for breakfast like french fries and onion rings instead!
於 2024 年 4 月住了 6 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年4月28日回覆
Dear Jillian,Thank you for choosing to stay with us and for sharing your detailed feedback. We're thrilled to hear that you enjoyed our convenient location, the quality and affordability of our food, and the helpfulness of our staff, especially during challenging situations.We are so glad that we could assist you with your husband's issue and hope that he will get well soon. Your feedback is valuable to us, and we will address the issues you experienced with the shower and the inconsistency in the hot breakfast items to ensure a more enjoyable stay for our guests.We're pleased to hear that you appreciated the quick resolution of the bad smell in your room and the prompt assistance with the smart TV. It's our goal to provide a comfortable and enjoyable experience for all our guests, and we're glad we could meet your expectations in these aspects.We hope to have the opportunity to welcome you back for another great stay. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 有夠讚

Angel

於 2024 年 4 月住了 2 晚

10/10 有夠讚

ENMA

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved this hotel. Its location is a walking distance of the main attractions 👍… Food, staff and service are fantastic!! Employees went beyond my imagination to help us. Highly recommend this hotel 🙌🙌
於 2024 年 4 月住了 4 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年4月26日回覆
Dear Enma,Thank you so much for your wonderful review! We're thrilled to hear that you loved our hotel and that our location was convenient for you to explore the main attractions. Providing fantastic food, service, and staff is our priority, and we're delighted that we could exceed your expectations.It's great to hear that our employees went beyond your imagination to help you during your stay. We strive to provide exceptional service, and we're pleased that our team could make your stay memorable.We truly appreciate your recommendation and hope to welcome you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 有夠讚

Oliver

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Top
於 2024 年 4 月住了 2 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年4月26日回覆
Dear Oliver,Thank you for your kind words! We're thrilled to hear that you had a top experience at our hotel. Providing exceptional service and ensuring our guests have a wonderful stay is our priority, and we're delighted that we could meet your expectations.We hope to welcome you back for another top-notch stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

2/10 很糟糕

Bill

於 2024 年 4 月住了 2 晚
Azim Rauf 於 2024年4月30日回覆
Dear Mr, Bill, I hope this message finds you well.I wanted to take a moment to personally reach out and express my sincere apologies for any shortcomings you may have experienced during your recent stay with us at Radisson President Old Town. We take great pride in providing exceptional service and ensuring that each guest's experience exceeds expectations.Your feedback is incredibly important to us, and we were disappointed to see your rating without any accompanying comments. We understand that every guest's experience is unique, and we strive to address any issues promptly and effectively.If there are any specific concerns or areas where we fell short, we would greatly appreciate the opportunity to learn more so that we can make the necessary improvements. Your satisfaction is our top priority, and we are committed to ensuring that your future visits are nothing short of exceptional.Please feel free to reach out to us if you would like to discuss your stay further or if there is anything we can do to make amends.Thank you for choosing Radisson President Old Town, and we sincerely hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Azim Rauf , Guest Relations Department.

10/10 有夠讚

Sayed

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Love this place and staff
於 2024 年 4 月住了 5 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年4月25日回覆
Dear Sayed,Thank you so much for your kind words! We're delighted to hear that you love our hotel and our staff. It's always a pleasure to receive such positive feedback. Our team works hard to ensure that every guest has a memorable experience, and we're thrilled that we could make your stay special.We hope to welcome you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 有夠讚

MALCOLM JOHN

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
roof view
於 2024 年 4 月住了 4 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年4月22日回覆
Dear Malcom John, Thank you for choosing to stay at Radisson President Old Town. We are thrilled to hear that you had a wonderful experience with us. Your feedback and satisfaction are extremely important to us, and we are delighted that we were able to meet your expectations.We are glad that you enjoyed the stunning view from our roof. Our team works hard to ensure that every guest has a memorable stay, and we are pleased to hear that our efforts have resonated with you.We look forward to welcoming you back for another exceptional stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words and for choosing Radisson President Old Town. We truly appreciate your support.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 有夠讚

Don

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great access to Grand Bazzar and Blue Mosque areas.
於 2024 年 4 月住了 2 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年4月13日回覆
Dear Don,Thank you for your positive feedback! We are delighted to hear that you enjoyed our hotel's convenient location with great access to the Grand Bazaar and Blue Mosque areas. We hope you had a memorable stay and look forward to welcoming you back in the future.Best regards,

4/10 不太好

Matthew

於 2024 年 4 月住了 3 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年4月16日回覆
Certainly! Here's the revised message without mentioning the rating:Dear Matthew,We noticed that you did not leave a comment with your recent stay. We're sorry to hear that your experience may not have met your expectations. To better understand your concerns and improve our services, could you please provide us with more details about your stay? Your feedback is valuable to us, and we hope to have the opportunity to address any issues you encountered and make your next stay more enjoyable. Please feel free to share your thoughts with us at president.guestrelations@radisson.com.Best regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

2/10 很糟糕

Navpaul

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No air cooling system. Buffett was okay. Hot tub and pool was gross. Rooms way too small. No housekeeping after 4 pm. Poor experience
於 2024 年 4 月住了 6 晚
Azim Rauf 於 2024年4月10日回覆
Dear Mr,Navpaul ,Thank you for choosing to stay at Radisson President Old Town. Your decision to stay with us is greatly appreciated, and we are delighted to have had the opportunity to host you.I want to sincerely apologize for any inconveniences you experienced during your stay. Your feedback regarding the air cooling system, buffet, hot tub, pool, room size, and housekeeping is invaluable to us as we strive to improve our services. Rest assured, we are taking immediate steps to address these issues to ensure that future guests do not encounter similar problems.Your comfort and satisfaction are our top priorities, and we deeply regret that we fell short of your expectations on this occasion. We value your feedback and will use it to make necessary improvements to our facilities and services.Once again, thank you for choosing Radisson President Old Town. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable stay.Warm Regards, Azim Rauf.Guest Relations Department.

4/10 不太好

Yuliya

喜歡:整潔度
Azim Rauf 於 2024年4月10日回覆
Dear Ms,Yuliya,Thank you for choosing to stay at Radisson President Old Town. We noticed that you rated your experience and while we respect your feedback, we would greatly appreciate it if you could provide us with more details about your stay.Your input is invaluable to us as we continuously strive to improve our services and facilities. If there is anything specific that we could have done better or if there are any concerns you would like to address, please do not hesitate to let us know. Your satisfaction is our top priority, and we want to ensure that all our guests have a comfortable and enjoyable stay with us.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm Regards,Azim Rauf ,Guest Relations Department.

10/10 有夠讚

Emaline

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I would recommend this hotel for its location and courteous staff. Thank you front desk for being kind and helpful when I needed information about my lost phone outside the hotel. They were quick to review cameras and inform me quickly, that was very much appreciated.
於 2024 年 3 月住了 3 晚
Azim Rauf 於 2024年4月5日回覆
Dear Ms,Emaline,Thank you so much for taking the time to share your experience with us. We are delighted to hear that you would recommend our hotel based on your recent stay!Our team strives to provide a welcoming and helpful service to all our guests, and we are thrilled to hear that our front desk staff could assist you promptly and efficiently with your lost phone. Your kind words about our location and courteous staff mean a lot to us.We understand how important it is to have reliable support when unexpected situations arise, and we are glad that we could help resolve the issue with your lost phone by quickly reviewing the security cameras. Your comfort and satisfaction are our top priorities, and we are grateful for the opportunity to have been of assistance to you.We look forward to welcoming you back to our hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Azim Rauf,Guest Relations Department.

10/10 有夠讚

Marijana

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
it was very good :)👍
於 2024 年 4 月住了 3 晚
Azim Rauf 於 2024年4月5日回覆
Dear Ms,Marijana,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 有夠讚

Raimonds

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Azim Rauf 於 2024年4月3日回覆
Dear Mr,Raimonds,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 有夠讚

Carlo Andrea

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Non mi è stato consentito di tenere almeno una camera su due oltre il time limit, alle 16.30
於 2024 年 3 月住了 2 晚
Azim Rauf 於 2024年4月3日回覆
Dear Mr,Carlo ,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 有夠讚

Vincent

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Awesome staff. Nice location. Beautiful views of the city
於 2024 年 3 月住了 4 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年3月28日回覆
Dear Vincent,Thank you for choosing to stay at Radisson President Old Town and for taking the time to leave such a positive review. We are thrilled to hear that you had an excellent experience and that our staff, location, and the beautiful views of the city contributed to your enjoyment.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything else you would like to share about your experience or if you have any special requests for your next visit, please feel free to reach out.Warm regards,

8/10 不錯哦

Rui

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Liegt sehr zentral. Die Hauptsehenswürdigkeiten liegen 10-15minuten Gehweg, Top
於 2024 年 3 月住了 3 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年3月28日回覆
Dear Rui,Vielen Dank für Ihren Aufenthalt im Radisson President Old Town und für Ihre positive Bewertung. Es freut uns zu hören, dass Ihnen die zentrale Lage unseres Hotels gefallen hat und Sie die Hauptsehenswürdigkeiten bequem zu Fuß erreichen konnten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Sollten Sie weitere Anmerkungen oder Wünsche für Ihren nächsten Aufenthalt haben, zögern Sie bitte nicht, uns zu kontaktieren.Mit freundlichen Grüßen,

10/10 有夠讚

Gioele

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel in un'ottima posizione,quartiere molto silenzioso. A due passi da una fermata del tram che permette di spostarsi velocemente,ma offre anche la possibilità di passeggiare a piedi,data la vicinanza di diversi punti d'interesse
於 2024 年 3 月住了 3 晚
Azim Rauf 於 2024年3月23日回覆
Dear Mr,Gioele,Thank you so much for choosing to stay with us at the Radisson President Old Town Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel's excellent location, nestled in a quiet and peaceful neighborhood.Our proximity to the tram stop indeed offers our guests a convenient way to explore the city, while the charm of the surrounding area also allows for pleasant walks to various points of interest. We are delighted that you found this aspect of your stay enjoyable.We also appreciate your positive comments about our breakfast. We believe that starting the day with a delicious meal is essential, and we are glad that you enjoyed it.Thank you once again for your kind words. We look forward to welcoming you back to our hotel for another memorable stay in the future.Warm regards,Azim Rauf,Guest Relations Department,

6/10 一般般

MANNY

於 2024 年 1 月住了 2 晚
Azim Rauf 於 2024年4月11日回覆
Dear Mr,Manny ,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

8/10 不錯哦

Hermann,Telfes im Stubai

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Einzigartig war nichts
於 2024 年 3 月住了 3 晚
Azim Rauf 於 2024年3月18日回覆
Dear Mr,Hermann,Thank you for choosing to stay with us at Radisson President Old Town and for sharing your positive experience with us. We are delighted to hear that you had a great stay and that our hotel met your expectations.Your kind words about our hotel's excellent location, attentive staff, quick check-in process, and very good gym are truly appreciated. We strive to provide exceptional service to all our guests, and it is rewarding to hear that we succeeded in making your stay enjoyable.Thank you once again for your feedback and recommendation. We look forward to welcoming you back on your next visit to Istanbul.Warm regards,Azim Rauf, Guest Relations Department.

6/10 一般般

Ibrahim

喜歡:員工素質
VIP access was not received. Overall, positive experience at this premise.
於 2024 年 3 月住了 3 晚
Azim Rauf 於 2024年3月17日回覆
Dear Mr,Ibrahim,Thank you for choosing to stay with us at Radisson President Old Town and for sharing your positive experience with us. We are delighted to hear that you had a great stay and that our hotel met your expectations.Your kind words about our hotel's excellent location, attentive staff, quick check-in process, and very good gym are truly appreciated. We strive to provide exceptional service to all our guests, and it is rewarding to hear that we succeeded in making your stay enjoyable.Thank you once again for your feedback and recommendation. We look forward to welcoming you back on your next visit to Istanbul.Warm regards,Azim Rauf, Guest Relations Department.

4/10 不太好

Nancy G

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Deception - expected better installations and costumer service: the ocean view was hardly visible no AC … they provided a portable fan. =(
於 2024 年 3 月住了 5 晚
Sarah EL OUALI, Guest Relations Officer 於 2024年3月28日回覆
Dear Nancy,Thank you for sharing your feedback regarding your recent stay at Radisson President Old Town. We regret to hear that your experience did not meet your expectations.We apologize for any inconvenience caused by the visibility of the ocean view and the lack of air conditioning in your room. Your comments regarding the installations and customer service have been noted, and we will address these issues with our team to ensure improvements are made.Please know that your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable stay. If there is anything else you would like to share or if you have any further concerns, please do not hesitate to contact us directly.Warm regards,

10/10 有夠讚

Kurt

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
location with wonderful breakfast option
於 2024 年 2 月住了 4 晚
Azim Rauf 於 2024年3月8日回覆
Dear Mr.Kurt, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 不錯哦

Terrence

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
you can hear people talking through the wall.
於 2024 年 3 月住了 3 晚
Azim Rauf 於 2024年3月8日回覆
Dear Ms,Terrence, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money.We will identify our weak points regarding sound insulation as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment, If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards, Azim Rauf, Guest Relations Department.

6/10 一般般

Dat

於 2024 年 3 月住了 4 晚
Azim Rauf 於 2024年3月6日回覆
Dear Guests, Thank you for sharing your feedback following your recent stay at Radisson Hotel President Old Town. We appreciate your candid review and apologize for the aspects of your stay that did not meet your expectations. However, we are genuinely sorry to learn about your disappointment with various aspects of your stay, including the, facilities, comfort, and value for money. We take your feedback seriously, and we acknowledge that there are areas where we need to improve We hope you will consider giving us another opportunity to host you in the future, where we aim to deliver a more enjoyable and comfortable stay. Please feel free to reach out to us directly when planning your next visit so that we can ensure a more satisfying experience. Sincerely, Azim Rauf, Guest Relations Department.

10/10 有夠讚

Christopher

喜歡:整潔度和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Azim Rauf 於 2024年3月6日回覆
Dear Mr,Christopher, Greetings from Radisson Hotel President Old Town! We are overjoyed to receive not just one but two outstanding reviews from you, and we can't thank you enough for taking the time to share your fantastic experiences with us. Your perfect ratings in all categories, including staff, cleanliness, location, facilities, comfort, and value for money, truly warm our hearts. It's immensely satisfying to know that we could provide you with an excellent stay, not just once but twice! Your kind words motivate and inspire our team to continue delivering exceptional service to all our guests. We're thrilled that you found everything to be superb, and we appreciate your generosity in acknowledging our efforts. Should your future travels bring you back to our vibrant city, we would be honored to host you once again at Radisson Hotel President Old Town. If there are specific preferences or requests you have for your next visit, please do let us know, and we'll do our best to ensure your stay is even more memorable. Thank you for choosing Radisson Hotel President Old Town, and we look forward to the pleasure of welcoming you back for another superlative experience. Best Regards,Azim Rauf, Guest Relations Department.

10/10 有夠讚

richard

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to everything. Great customer service.
於 2024 年 2 月住了 5 晚
Azim Rauf 於 2024年3月3日回覆
Dear Mr,Richard,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 有夠讚

Gregory

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location.
於 2024 年 2 月住了 4 晚
Azim Rauf 於 2024年3月2日回覆
Dear Mr.Gregory, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

10/10 有夠讚

Ana-Maria

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet hotel, good service and food. Lovely views from the terrace and friendly staff
於 2024 年 2 月住了 3 晚
Azim Rauf 於 2024年2月27日回覆
Dear Ms,Ana,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf,Guest Relations Department.

10/10 有夠讚

Louloua

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
tout était très proche. et le personnel surtout Sarah très bien pour nous aider en français
於 2024 年 2 月住了 3 晚
Azim Rauf 於 2024年2月26日回覆
Dear Guests, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, particularly our dedicated Guest Relations team member, Ms.Sarah. It's feedback like yours that motivates us to continually provide outstanding service. We will make sure to recognize Ms.Sarah for his exceptional assistance,. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, until we see you next time, please accept our warmest regards. Best regards, Azim Rauf, Guest Relations Department.

4/10 不太好

Hani

家庭旅遊
不喜歡:設施服務
Water Leak in bathroom.
於 2024 年 2 月住了 1 晚
Azim Rauf 於 2024年2月26日回覆
Dear Mr.Hani, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money.We will identify our weak points regarding Water Leak in bathroom as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards,Azim Rauf, Guest Relations Department.

6/10 一般般

KOIS

喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Azim Rauf 於 2024年3月22日回覆
Dear Ms,Kois,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 有夠讚

Wah Wah Hlaing,Chigwell

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are very friendly and willing to help. Pub is very nice to have drinks & nuts . Brilliant views from roof top.
於 2024 年 2 月住了 3 晚
Azim Rauf 於 2024年2月27日回覆
Dear Guests,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 有夠讚

parivash

喜歡:整潔度、員工素質和住宿環境和硬體
Staying there was a good experience I had a comfortable stay in this hotel very polite and professional staff clean room good breakfast
於 2024 年 2 月住了 2 晚
Azim Rauf 於 2024年2月24日回覆
Dear Ms,parivash,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 有夠讚

Mohammed

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Not too much food options
於 2024 年 2 月住了 5 晚
Azim Rauf 於 2024年2月23日回覆
Dear Mr,Mohammed, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 有夠讚

Francis

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good zone
於 2024 年 2 月住了 15 晚
Sarah 於 2024年2月22日回覆
Dear Francis,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at Radisson President Old Town. Our team takes great pride in providing exceptional service, and it's fantastic to know that our efforts have made your stay memorable. We're also delighted to hear that you enjoyed our central location. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit to the city.Warm regards,SarahGuest Relation DepartmentRadisson President Old Town

10/10 有夠讚

Ayyaz

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very convenient location to explore historic Old Bazar, Blue Mosque and so on.
於 2024 年 2 月住了 2 晚
Azim Rauf 於 2024年2月21日回覆
Dear Mr,Ayyaz, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, particularly our dedicated Guest Relations team member, Mr. Azim. It's feedback like yours that motivates us to continually provide outstanding service. We will make sure to recognize Azim for his exceptional assistance. Your description of your visit as "nice and comfortable" makes us very happy, and we are elated to hear that you found our hotel to be both comfortable and enjoyable. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, Mr. Adel, and until we see you next time, please accept our warmest regards. Best regards,Azim Rauf ,Guest Relations Depratment.

6/10 一般般

abdulaziz,Al Wakara

團體旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
outside of the property construction/ police sirens every where / the card holder in the room to switch on the lights and equipment is not working properly / the AC in the room it has been fixed on heating ONLY and not manual can be put in cool mode . the room smells of old carpet . the water heater in the shower not enough for hot water to shower with .
於 2024 年 2 月住了 6 晚
Azim Rauf 於 2024年2月20日回覆
Dear Mr.Abdulaziz, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money. We will identify our weak points regarding air conditioning problem and water temperature as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment, If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards, Azim Rauf, Guest Relations Department.