Find Family Hotels in Isle of Ely

"Room was basic with very basic bedding food very basic and cleanliness of room and certainly front entrance and restaurant windows were filthy."

"The hotel was lovely, as were the staff. My concern is the parking, it’s not free even for guests. It is also very confusing, having arrived late and being unaware of the parking charges I am waiting to hear from the parking vendor about the late parking charges. It is only for the confusing and expensive parking charges that we won’t be staying here again. "

"Good option and well located, but some staff are very below par. Concierge desk: Excellent Reception: Terrible Breakfast: Not great "

"Nice hotel in a convenient location, my only complaint was that the room was cold and when I asked about it I was told the heating doesn’t come on until 6pm. Unfortunately the heating didn’t seem to come on at any time of dayl, We visited early April."

"Yes but the staff were not very customer friendly. The bed was very uncomfortable. When we checked out no questions asked how was your stay my husband asked where to leave the keys she said just there. Not acceptable we came all the way from London. It was suppose to be igh hotel. We would like a refund "

"Breakfast was beautiful and very well presented Plenty of choice of hot and cold food to chose from"

"Great breakfast and bar. Beautiful property. "

"Nice hotel for one night stay. Location was great for easy access to work. Not a friendly welcome. No real welcome. Asked for name. Paperwork and card thrown on counter in front of me. Not very welcoming "