游泳池
查看供應情況

失落的世界飯店的評分

3.5 out of 5
失落的世界飯店
No 2, Persiaran Lagun Sunway 1, Sunway City, Ipoh, Perak

評論

7.8

不錯哦

10 分，有夠讚；456 則評論中有 126 則" "
8 分，不錯哦；456 則評論中有 186 則" "
6 分，一般般；456 則評論中有 110 則" "
4 分，不太好；456 則評論中有 25 則" "
2 分，很糟糕；456 則評論中有 9 則" "

7.8/10

整潔度

8.0/10

員工素質

7.6/10

設施服務

7.4/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

OI TONG

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
一切還好。
於 2023 年 6 月住了 1 晚
. 於 2023年7月23日回覆
Thank you for the awesome review! Your thoughts and comments are very valuable to us. We’re glad to know you enjoyed your visit to our park. We hope that you will be back to visit us again. See you soon!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
免費夜間樂園
入住酒店可以免費入夜場樂園看動物，值得去看。但不要抱太大期望在溫泉中。因太多人在同一個溫水池浸。
於 2019 年 8 月住了 2 晚
Digital Marketing Officer 於 2019年9月1日回覆
Hi, thank you for the awesome review! Your thoughts and comments are very valuable to us. We're glad to know you enjoyed your visit to Lost World. See you soon!

6/10 一般般

CY

團體旅遊, 親子旅遊
樂園就在酒店的對面，出入方便，酒店送免費夜間入場券，日間入場券75折，很棒。早餐質素一般，房間隔音設計不是很好，早上清晨時份，還聽到很大的歌聲
於 2019 年 7 月住了 3 晚
Digital Marketing Officer 於 2019年9月1日回覆
Hi, thank you for the awesome review! Your thoughts and comments are very valuable to us. We're glad to know you enjoyed your visit to Lost World. We are doing our best to accommodate the guest as well as making them feel comfortable in our park & hotel. Nevertheless, we would be taking your comment to our management for further improvement on our theme park & hotel. Thank you once again.

8/10 不錯哦

Man Fai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚

6/10 一般般

Wu，Taiwan

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Room is fine, but slow to solve problem
We came back room at 21:40, no hot water for shower. Call several times to hurry but very slow to response. We waited 20 mins finally some one came to fix but didn't success. Wait another 20mins still not solved. We went to the front desk to ask for change room, they excused a lot and very slowly change another room. It took more than 1.5hour to fix such a simple problem. Beside that, rooms are spacious, clean. Breakfast are nice. Good view.
於 2018 年 8 月住了 1 晚

10/10 有夠讚

Cheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地點較遠，其他都很好 溫泉♨️很棒
於 2018 年 7 月住了 1 晚

10/10 有夠讚

TzuChieh

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚

4/10 不太好

louise，Hong Kong

不喜歡：住宿環境和硬體
Nice theme park, disappointing hotel
There's no hot water in the shower! Even though it's a simple hostel, I believe hot water is the basic facility a hostel needs to provide. We stayed for 2 nights and after tolerating the cold shower on the first night, we informed the hotel staff the next morning. The maintenance had come to fix it, but I can only say that the water became warmer but it's still far from hot. Very disappointed. The only good thing about the hotel is it's near the theme park and so we could get changed and wash up easily after enjoying the water park and hot spring. The theme park, hot spring and water park are very nice per se.
於 2018 年 7 月住了 2 晚

8/10 不錯哦

wei khang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
Stayed 2 nights here. Price is reasonable. Free hot spring spa and breakfast were included. Wifi was not stable. Overall nice stay.
於 2018 年 5 月住了 2 晚

6/10 一般般

Kelvin

喜歡：住宿環境和硬體和客房舒適度
不喜歡：整潔度
床舖有污跡, 不夠乾淨, 其他設備良好; 另外在CHECK-IN時職員說可以在離開時替我們以GRAB叫車到市中心, 讓我們下車時以現金付款, 但最終食言, 要我們乘搭酒店付費SHUTTLE BUS出市區 訂酒店送夜間溫泉樂園門票; 溫泉樂園夜間燈光稍有不足, 但設施一流, 值得一去
於 2018 年 5 月住了 1 晚

8/10 不錯哦

LL，Hong Kong

喜歡：整潔度和員工素質
Pretty nice
Simple and quite spacious. Staff are helpful and polite.
於 2018 年 4 月住了 1 晚

8/10 不錯哦

MAN PONG

喜歡：員工素質
不喜歡：整潔度和客房舒適度
NO SMOKING ROOM
GOOD SERVICES

6/10 一般般

CHAU SHING

尚算可以
尚算可以
於 2018 年 1 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
Opposite to Lost World Sunway
Just opposite to Lost World theme park, very convenient. Suite room is big but not very clean. Breakfast is ok and free ticket to hot spring at night is good. Reasonable price.
於 2017 年 7 月住了 2 晚

8/10 不錯哦

PIJU

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Wai Lun

喜歡：整潔度、員工素質和客房舒適度
第二次入往...主要原因是它的溫泉。價格合理，雖然地點較偏僻，但地方寬闊，門口有大量停車位置，方便客人進出。房間沒有雪櫃提供..但可以向職員提出要求，會有小型雪櫃送上房間。唯今次的旅程缺點是出現突發性事件，工程部在施工，導致熱水系統出現問題，沖涼時的水溫比較不夠暖。職員也有特別解釋，望見諒。溫泉部份是主要重新回來入往原因，沒其它，就是享受它！今次入往仍然也包自助式早餐…讚

6/10 一般般

真實旅客

喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
溫泉設施不錯,前台安排有待改善
預訂兩床房,即使訂房後及出發前再次EMAIL通知也未能安排到,前台要求加錢轉至另一座大樓的兩床房,拒絕後,再要求多一張被,要求我付加床費才可給予,經理論後才免費提供.

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
局住要住的主題酒店
住了一晚，整間酒店四週甚麼都没有，只有唯一的主題樂園，所有用餐都只能在主題樂園内，連早餐都要走到主題樂園內用餐。主題樂園提供 Free Shuttle Bus ，所以其實可以玩完就走，不用住一晚。 唯一優點：酒店提供 Bottle Drinking Water

6/10 一般般

Sherlin

不喜歡：整潔度、員工素質和住宿環境和硬體
wifi連接了卻用不了

10/10 有夠讚

義

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Choy Yin，马来西亚

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
服务员友善 Friendly Staff
服务员很友善，入住时是旺季加上连续假期，服务员的效率都很快，10分钟就拿到房间了，普通房间也蛮大，空间很宽阔，我们选择KING SIZE 床，足够一家4口睡，附送2天早餐和两晚的晚间 Hot Spring Spa 入门票，很值得的酒店配套。

8/10 不錯哦

K.K.，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel, very nice staff ,very friendly.
Very nice staff , helpful.Roomis clean and tidy.Lost world park not so good.If I stay at this hotel again.I will only go to hot spring spa.It is comfortable.

10/10 有夠讚

Wellent，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店優越、服務一流
此酒店位置優雅清靜，旁邊是主題樂園。一進入大堂已經看到服務員親切笑容，Check in 全程都很順利。入住此酒店是會附送晏日早餐券、主題樂園入場券10%折扣及當晚冷熱溫泉入場券，實在超值！房間非常寬闊，光線十足，所有設備都應有盡有。Wi-Fi、空調等也非常好。值得再次一提的是冷熱溫泉是必定要去，因時段是在晚上，我們一行人原先打算7時進入，8時左右用膳。但最後這個溫泉的確樂而忘返，所以各位有機會入住的話，可安排好時間。

2/10 很糟糕

Shaun Young

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Quite poor
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Randy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful scenery, friendly staff, attractions activities in the resort
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Jack

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lost World Concept is good but bed sheet was blackist in colour and dirty. We stayed on 1x night and forgot the 2nd night.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jangho

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

6/10 一般般

Chun

親子旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Average hotel with very good staff.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

LOKMAN

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Josef

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Andrew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Benjamin

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Value for money
Good stay considering price, the night park ticket and breakfast included. Check in was smooth and delightful with clear guidance. Disappointed regarding the condition of the room considering its a sunway group hotel. My previous stays within sunway was of higher quality. All in all great value for money
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Josef F.

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Jonathon，Bellevue

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
A must visit site. The water park and attractions are world class, and clean. Many exhibits in the petting zoo are not commonly found even in many well known zoos. As for the property itself, some minor maintenance work will help to improve it more. The breakfast could be located within the property instead of having guests having to walk 100m (would be challenging when it pours). A fitness facility would also be a great addition. The room safe does not have backlighting, so in the darkened area, it is very hard to see what's being keyed into the keypad. TV displays could be bigger. Staff is great - friendly and helpful
於 2023 年 7 月住了 3 晚

10/10 有夠讚

Naraseeni，Kuala Lumpur

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Returning here after about 4 years. The hotel room and staff are as usual. They are awesome, quick, and attentive. Had a wonderful time in NightPark as well. They increased the number of food options inside the park and prices are reasonable too. I hope Sunway Team can give more attention to the children's pool maintenance. I found the stairs are rusted and most of the slide's paint peeled off and lost the smoothness.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Vic

於 2023 年 4 月住了 2 晚

10/10 有夠讚

Tarma

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 3 月住了 1 晚
Wan Zaidi 於 2023年4月11日回覆
Thank you for the awesome review! Your thoughts and comments are very valuable to us. We’re glad to know you enjoyed your visit to our park. We hope that you will be back to visit us again. See you soon!

8/10 不錯哦

JEONGHUN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
말레이시아 이포 로스트월드
아이들과 여행하기 좋습니다.
於 2023 年 3 月住了 2 晚
Wan Zaidi 於 2023年4月11日回覆
Thank you for the awesome review! Your thoughts and comments are very valuable to us. We’re glad to know you enjoyed your visit to our park. We hope that you will be back to visit us again. See you soon!

8/10 不錯哦

Mahazeey

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Just need to maintain ( regular check up & repair ) all item in the room. Don’t just trust non Malaysian workers there. My bathroom that time I found cockroach & small non dangerous insects. I’m not upset but that is my opinion. I’m not vip customer but can say frequent customer. My family just love lost world hotel. Been there every now & then. Also the price is to much for family room. Sorry for my harsh words 🙏. I’m not willing to be call for this thing. Thank you ..
於 2023 年 3 月住了 1 晚
Wan Zaidi 於 2023年4月11日回覆
Hi Mahazeey,Thank you for staying with us and we appreciate your feedback on usWe will definitely take up your comments and suggestions in improving our servicesPlease rest assured that we will take viable steps to improve our services and that the next time you're back, it'll truly be an Awesome Moment for you and your familyThank you and hope to see you soon!

10/10 有夠讚

Wendy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is very helpful.
於 2023 年 2 月住了 2 晚
Wan Zaidi 於 2023年4月11日回覆
Thank you for the awesome review! Your thoughts and comments are very valuable to us. We’re glad to know you enjoyed your visit to our park. We hope that you will be back to visit us again. See you soon!

10/10 有夠讚

Julienne

於 2022 年 12 月住了 1 晚

10/10 有夠讚

Siow Har

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location, great staffs. Will stay again.
Excellent hotel just directly at the Lost World Theme Park. We stayed for 2 nights. It was just so convenient to walk over to the theme park and back after playing on the rides and water areas. The breakfast area is over at the theme park entrance as well and that was really convenient. Breakfast was ok, although it could have been better with more variety etc. The toaster machine was rather slow and a long queue started to form. They could have just left the hardboiled eggs in a tray for guests to pick up, rather than having us to wait to ask the staff for it as they were so busy cooking the eggs. Another grouse was that there wasn't any sheltered linkway from the hotel to the theme park as it was raining on one of the days that we were there and we had to run back to the hotel in the rain. The service was excellent and the staffs were so helpful and friendly to the guests. There is a MacDonald's nearby that had recently started operating 24 hrs. It was good as there wasn't any eateries inside the theme park after 9pm and the last order at the hotel was 1030pm. Had placed a RM200 deposit using my (prepaid) Youtrip card. And the money was locked in. Had to wait till 7 days before they released the money and I could use the RM200 which my trip was over by then. Was a bummer as I didn't have much cash on me and the Youtrip card was my only source of funds (apart from CC). My advice would be to just use a RM100 cash deposit or a dormant credit card for the deposit.
於 2022 年 12 月住了 2 晚

6/10 一般般

Steven

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
The property is near to the theme park. TV is old and remote control was low battery. Very inconvenient as only one side with two lifts to rooms. Breakfast choice was limited, no salad bar, roti canai, choice of bread also limited. Not value for money.
於 2022 年 12 月住了 1 晚

10/10 有夠讚

Gulandran

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall was good & will stay another time too
於 2022 年 11 月住了 2 晚

10/10 有夠讚

Sungeun

於 2022 年 10 月住了 1 晚
Wan Zaidi 於 2022年10月31日回覆
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

8/10 不錯哦

song yee

於 2022 年 9 月住了 1 晚
Wan Zaidi 於 2022年10月31日回覆
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

10/10 有夠讚

Farah Dina

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2022 年 9 月住了 1 晚
Wan Zaidi 於 2022年10月31日回覆
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
Overall good. Only for breakfast the location a bit far
於 2022 年 7 月住了 2 晚
Wan Zaidi 於 2022年7月21日回覆
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

10/10 有夠讚

Nornatasha

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 1 晚
Wan Zaidi 於 2022年6月11日回覆
Thank you for your support. We hope you and your family remain safe and healthy during this period. ❤️ We hope to see you again. :D