Concierge and staff were very accommodating and pleasant. Our bed wasn't as comfortable as hoped for; and although our sheets had gotten soiled, they still just followed their policy of only changing them after 3 days.
As is the custom in most European countries, they are not big fans of ice; however, we would have enjoyed there being an ice machine to keep our beverages cold. It was a fairly new hotel; however, the shower did show signs of aging around the bottom of the door, making it look a bit dirty. It was convenient having a restaurant there, but no room service available. Their menu was limited; however, the food was fresh. Overall, we would probable check some other hotels out that had a king-size bed, before staying there again.