Find hotels in Inner City, Rotorua

"Very nice hotel. Good air filtration considering closeness to the hot spring water. Excellent location and good looking rooms. Would recommend to anyone coming to Rotorua for the Spas."

"We last stayed here a couple of years ago and enjoyed it but it seems to have gone downhill. The hotel location is great, the room was clean and tidy, beds comfortable, but the bathroom was full of mould and in definite need of a refurb. We had the buffet breakfast in the restaurant which was cold and not worth the price. The staff seemed like they didn’t want to be there and didn’t seem to care the bathroom was mouldy. We cancelled a booking for our return trip and stayed at a much nicer place for the same price. "

"Very helpful staff, kitchen convenient, room spacious, apart from a quite small shower. Brilliant location, nice pools."

"Great Comfortable beds! Rooms would benefit from Airconditioner "

"One of the most modern looking hotels in Rotorua. Staff was excellent! Super sweet and attentive. Free parking if you’re driving down. Centrally located near by tours and activities. Always check directly with hotel for possible cheaper prices. Overall great stay! "

"I normally try to be fair in highlighting the good as well as the bad. However, the bad this time just distracted from any good. When we arrived, around 4.15pm, we were tired after a long drive. So from the start we were not happy when told our room was not ready. Next day we went out leaving, make up our room sign. We were gone for 5.5hrs, arrived back about 3pm, room was not made up. Tried to ring the service desk, no answer. Then on the evening of the night I checked out, there was a credit card charge from the Novotel. After spending many efforts to ring Novotel, I finally got through. They said the charge was for breakfast we had that morning. We did not have breakfast at the hotel any morning. They said they would check the signed docket and get back to me the next day. This did not happen. Our very first experience at the Nootel Rotorua and very last experience was not pleasant. "

"Great place to stay, pool and mineral pools were amazing. Room was nice and clean, "

"Had a lovely stay here. Staff were friendly and responsive to requests. Special thanks to Ailsa for going above and beyond to make the stay perfect!"

"Staff were friendly, lovely room, great location. "