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"Outstanding stay at Nishiyama Onsen Keiunkan! The property was larger and more updated than I was expecting- including a choice of 6 different onsen baths to use (2 private and the other 4 alternating between men/women depending on the time of day). The staff were all without fault and absolutely lovely and despite my limited Japanese there we no issues communicating. Complimentary shuttle pick-up at Minobu Station for the 1hr drive to the property. High quality dinner and large Japanese breakfast provided in a private dining room. Overall, an exceptional stay and I feel very privileged to have the opportunity to stay at this 1300+ year old property. "

"Breakfast is excellent! One of the best ever. Can’t get enough of chestnut bread. Staff is extremely helpful We had a great staying"

"Went hiking on the Nakasendo Trail. Stayed at this hotel for 2 nights, as it is one of the closest and best hotels in the vicinity. Overall, it was a good experience. Staff were courteous, as usual, with the Japanese hospitality. The room is clean, but a bit tired. Could do with a renovation. Buffet is good, a wide spread of food and drinks, and the quality is good. Service staff are friendly and extremely hardworking. Except you get the same Breakfast and Dinner menu every day. I think they don't expect anyone to stay beyond 1 day. No other restaurants nearby, so you don't have much of an option. "

"Breakfast was delightful. "

"Central location."

"Clean and convenient"

"Our experience with this hotel was overall good! Staff was kind and friendly, facilities were a little dated and the lighting inside the room needs updating, pure white light is not the most pleasant, however the traditional Japanese bedroom experience was very cool! Breakfast was also awesome! That alone made this experience super cool!"

"Staff were very friendly. The Kaiseki dinner and breakfast were very good!! One of the best onsen I enjoyed. It has many pools with different massage points. One of them has herbal health effect. Awesome! "

"The room is clean and comfortable "