Hotel room was clean. The hallways and public spaces needed some seeing to. Our room never got stayover service (we did not use our dnd sign) so we had to ask for new towels. Would have liked to of come back to a serviced room with as much as we spent to stay here. Front desk was quick with check in.
Melissa
於 2025 年 7 月住了 2 晚
4/10
Overpriced would be an understatement! Paid over $500 for a very basic mediocre room. Ended up being double charged. Took multiple attempts to rectify, never even received an apology.
Chas
於 2025 年 6 月住了 1 晚
10/10
Stayed here after a concert at the Marshall Health Arena. Hotel is directly next to the venue which made leaving the concert a breeze. When checking in there wasn’t enough parking spots, we did have to park in the parking garage behind the hotel. But the front desk validated our ticket so not an issue whatsoever. Very nice front desk/bar staff.
Morgan
於 2025 年 6 月住了 1 晚
10/10
Clean, nice workers, and nice breakfast selection. Make sure you ask for a breakfast card otherwise it’s $10 per person/day
amanda
於 2025 年 6 月住了 2 晚
8/10
Pool was smaller and cold. Room was clean.
Christina
於 2025 年 6 月住了 1 晚
10/10
Clean and guiet room. Freindly staff.
Ronald
於 2025 年 6 月住了 2 晚
10/10
Excellent hotel, friendly staff, room cleaned daily, water stations. Great restaurants across the street!
dezerae
於 2025 年 6 月住了 3 晚
10/10
Very convenient to Marshall Heath Arena
Charlie
於 2025 年 6 月住了 1 晚
10/10
Megan
於 2025 年 6 月住了 2 晚
10/10
Clean, quiet, fun. EV parking and charging. Will be back for sure again for a concert.
Jodi
於 2025 年 6 月住了 1 晚
10/10
Great hotel
Eric
於 2025 年 6 月住了 1 晚
8/10
Beautiful facility. Friendly staff. But for the price you would think breakfast was included and not $13 beers at the bar
Phyllis
於 2025 年 6 月住了 3 晚
10/10
Dionne
於 2025 年 5 月住了 3 晚
6/10
TVs didn’t work right.
Jamie
於 2025 年 5 月住了 2 晚
10/10
Very clean and very friendly staff. A+.
Michael
於 2025 年 5 月住了 1 晚
10/10
The hotel was very clean--SUPER clean! The staff was very friendly--each employee I came in contact with offered pleasant greetings and Abbi was very helpful. The breakfast buffet featured a good variety of hot and cold foods--definitely worth the additional cost. I had dinner at the bar one evening, the Boss Burger was tasty.
The room was great, bed was comfortable. First time at this property, but I will definitely return. This will be my first choice for lodging the next time I visit downtown Huntington!
John
於 2025 年 5 月住了 3 晚
8/10
All was going well, friendly staff on check in. The day of our departure...one person didn't quite match the rest of our experience. My hands were full, and when asking for a bottle of water was told "those are only for the high up and elite guests...." Customer service is most important to me....hospitality is anticipating the needs of guests....this is hard to find at all levels, even the "elite" hotels!
Renee
於 2025 年 5 月住了 2 晚
4/10
Laurie
於 2025 年 5 月住了 1 晚
2/10
Hotel appearance was nice and trendy. Hotel staff would not honor my full Expedia reservation, told me to speak with the GM who only works on weekdays.
Laurie
於 2025 年 5 月住了 2 晚
10/10
Ronald
於 2025 年 5 月住了 2 晚
8/10
We had reservations for a room with 2 queen beds for two nights for 3 adults. They messed up and gave us a room with 1 king bed. So my adult son had to sleep on the couch. They did provide us with breakfast for 2 of the 3 of us to compensate, but was still disappointed in the mix up. We had made the reservations a few months prior to our stay. That’s why I’m only giving 4 out of 5 stars.