The price was reasonable, which initially made this place appealing. However, our experience upon arrival was disappointing. When we asked about a luggage cart—while juggling kids and multiple bags—we were simply told, “I have no idea.” So we ended up hauling everything ourselves through stifling heat. It was 80° outside, and oddly enough, the heat seemed to be running inside too, including in the elevator.
One of the main reasons we chose this location was because breakfast was advertised. However, when we went down around 9:35 a.m., everything had already been cleaned up, and we didn’t receive breakfast at all.
The worst part was the elevator. As we were heading down, abruptly slammed and got stuck between floors, shaking for several minutes before finally making it to the first floor. It was genuinely frightening.
To her credit, the woman at the front desk that morning was very kind—much friendlier than the staff member we dealt with at check-in. When we told her about the elevator, she mentioned they’ve had ongoing problems with it despite multiple repair attempts.