Wyndham Palmas Beach and Golf Boutique Resort

Property class: 4

Choose dates to view prices

Reviews

8.4 out of 10
Very good
Located close to Palmas del Mar Beach and Pterocarpus Forest, Wyndham Palmas Beach and Golf Boutique Resort provides a golf course, a marina, and a swim-up bar. This resort is a great place to bask in the sun with a beachfront location, beach cabanas, and beach massages. For some rest and relaxation, visit the hot tub. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include boat tours, beach volleyball, and beach yoga. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a poolside bar and a terrace.
The current price is NT$7,452
NT$9,910 total
includes taxes & fees
Oct 20 - Oct 21

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Resort View (Playa Collection)

A hotel room with a bed, desk, chair, TV, and a view of the outdoors.

Suite, 1 King Bed, Resort View (Playa Collection)

7.4 out of 10
Good
(3 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Garden View (Playa Collection)

A hotel room with a bed, a television, a dresser, and a door leading to another room.

Family Suite, Multiple Beds, Non Smoking, Garden View (Playa Collection)

8.6 out of 10
Excellent
(4 reviews)
  • 783 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Garden View (Playa Collection)

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Room, 2 Queen Beds, Garden View (Playa Collection)

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Playa Collection)

A hotel room with a large bed, a nightstand, a bedside table, a wall clock, a mirror, and a wardrobe.

Room, 1 King Bed, Non Smoking, Garden View (Playa Collection)

8.8 out of 10
Excellent
(5 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Resort View (Costa Collection)

A hotel room with a bed, a nightstand, a wall clock, a mirror, and a wall art piece.

Suite, 1 King Bed, Non Smoking, Resort View (Costa Collection)

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside (Costa Collection)

A hotel room with two beds, a nightstand with a clock, a wall-mounted mirror, and a motivational quote.

Room, 2 Queen Beds, Non Smoking, Poolside (Costa Collection)

8.0 out of 10
Very good
(4 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Poolside (Costa Collection)

A hotel room with a bed, a desk with a TV, a chair, a small table, and a window with curtains.

Room, 1 King Bed, Non Smoking, Poolside (Costa Collection)

8.0 out of 10
Very good
(7 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Poolside)

A hotel room with two beds, a nightstand with a clock, a wall-mounted mirror, and a motivational quote.

Room, 2 Queen Beds, Non Smoking (Poolside)

8.0 out of 10
Very good
(1 review)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Poolside)

A hotel room with a bed, a desk with a TV, a chair, a small table, and a window with curtains.

Room, 1 King Bed, Non Smoking (Poolside)

8.6 out of 10
Excellent
(4 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Resort View (Lagos Collection)

A hotel room with a bed, bedside lamps, a clock, a patterned wall, a sofa, and a heater.

Suite, 1 King Bed, Non Smoking, Resort View (Lagos Collection)

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Garden View)

A hotel room with a bed, a desk, a chair, a television, and a large window with curtains.

Room, 1 King Bed, Non Smoking (Garden View)

9.0 out of 10
Wonderful
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Resort View (Lagos Collection)

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Studio, 2 Queen Beds, Resort View (Lagos Collection)

8.8 out of 10
Excellent
(35 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Resort View (Lagos Collection)

A hotel room with a bed, bedside lamps, a clock, a patterned wall, a sofa, and a heater.

Studio, 1 King Bed, Resort View (Lagos Collection)

9.4 out of 10
Exceptional
(24 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Located in Humacao, Wyndham Palmas Beach and Golf Boutique Resort is in the city center and on the beach. While the natural beauty of Palmas del Mar Beach and Pterocarpus Forest can be enjoyed by anyone, those looking for an activity can check out Palmas Del Mar Golf Club. Traveling with kids? Don't miss Carabali Rainforest Park. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with horse riding and ecotours. Visit our Humacao travel guide
View more Resorts in Humacao
Map
170 Candelero Drive, Palmas del Mar, Humacao, 00791

What's nearby

  • A coastal town with a beach, residential buildings, and mountains in the background.
    Palmas del Mar Beach
    12 min walk - 1.0 km
  • A waterfall cascading over rocky terrain surrounded by lush greenery.
    El Yunque National Forest
    33 min drive - 32.8 km
  • Pterocarpus Forest
    5 min drive - 1.8 km
  • Palmas Del Mar Golf Club
    8 min drive - 3.0 km
  • El Conquistador Golf Course
    55 min drive - 57.5 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU)
    67 min drive

Restaurants

  • Chickfill-A
    10 min drive
  • Aguacate
    11 min drive
  • Ikokal
    7 min drive
  • Burger King
    11 min drive
  • Burger King
    10 min drive

About this property

Wyndham Palmas Beach and Golf Boutique Resort

  • Upscale family-friendly resort near Palmas del Mar Beach
  • Located close to Pterocarpus Forest and Palmas Del Mar Golf Club, Wyndham Palmas Beach and Golf Boutique Resort provides a golf course, a marina, and a swim-up bar. With a beachfront location, beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include boat tours, beach volleyball, and beach yoga. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • Other perks include:
    • 2 outdoor pools and a children's pool, along with cabanas, sun loungers, and pool umbrellas
    • Cooked-to-order breakfast (surcharge), bike rentals, and 15 outdoor tennis courts
    • Self parking (surcharge), a free beach club on site, and express check-out
    • A children's club (surcharge), coworking spaces, and a bodyboard on site
    • Guest reviews speak highly of the pool and helpful staff
  • Room features
  • All 107 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with shower/tub combinations and free toiletries
    • 50-inch LCD TVs with premium channels
    • Wardrobes/closets, recycling, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Secured, uncovered self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 11 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Botica Bar
  • Cafe 1736
  • Costa Pizza
  • Costa Pool Bar
  • Trova, Narrative Cuisine

Things to do

  • 15 outdoor tennis courts
  • 2 outdoor pools
  • 36-hole golf course
  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Bingo
  • Boat
  • Boat tours
  • Bodyboard
  • Children's club
  • Children's pool
  • Fitness classes
  • Free beach club
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sail boat
  • Shopping mall
  • Splash pad
  • Tennis lessons
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Playground
  • Pool gate
  • Pool toys
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (14,000 square feet of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Marina
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Newspaper
  • Partner property access
  • Partner property beach club access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Spa access
  • Hot tub access
  • Sporting facilities or equipment
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.00 per person
  • Uncovered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Wyndham Palmas Beach and Golf Boutique Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Wyndham Palmas Beach and Golf Boutique Resort?

As of 2026/10/19, prices found for a 1-night stay for 2 adults at Wyndham Palmas Beach and Golf Boutique Resort on 2026/10/20 start from NT$7,452, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Palmas Beach and Golf Boutique Resort pet-friendly?

Yes, Wyndham Palmas Beach and Golf Boutique Resort allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 75.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 15.00 per night.

What time is check-in at Wyndham Palmas Beach and Golf Boutique Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Wyndham Palmas Beach and Golf Boutique Resort?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Wyndham Palmas Beach and Golf Boutique Resort located?

Located in Humacao, this beachfront resort is in the city center and within 1 mi (2 km) of Palmas del Mar Beach and Pterocarpus Forest. Palmas Del Mar Golf Club is 1.3 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wyndham Palmas Beach and Golf Boutique Resort Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 482 out of 870 reviews
Rating 8 - Good. 172 out of 870 reviews
Rating 6 - Okay. 114 out of 870 reviews
Rating 4 - Poor. 55 out of 870 reviews
Rating 2 - Terrible. 47 out of 870 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy bien
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we felt welcome! Xavian and Xavier, (I believe that was their names), greeted us warmly. The resort was beautiful and the grounds were impressive. Breakfast at Trova was great! The host, and waitstaff were wonderful, especially Marisol and Carmen. Botica bar was a highlight. After exploring the island all day, it was nice to have some snacks and cocktails afterwards. We enjoyed our stay and look forward to visiting this resort again.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at Wyndham Palmas! The hotel was very clean, and the pool area was also clean and well maintained. The service throughout our stay was great. Ashley, the bartender at the pool, was amazing! She was super friendly, fast, and always provided great service. The front desk staff were also very friendly, welcoming, and helpful. Xavier was especially nice, attentive, and always ready to help us whenever we needed anything. We also ate at Tova Restaurant, and the food was so good! The staff provided great service, and the portions were just enough for one person. The only thing I would say is that the continental breakfast was not really worth it. The hotel also had different events and activities during the day and at night. We attended several of them and had so much fun! Overall, we really enjoyed our stay. If you haven’t visited Wyndham Palmas yet, you should definitely check it out. We would definitely come back!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place definitely coming back
Stayed 13 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and staff were very friendly and helpful!!
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
First, the good: the staff could not have been nicer…genuinely lovely people (a special shout out to Amanda). The grounds are well kept. The pools are very nice. Our suite had the potential to be very nice but that is where things went south. The sliding patio door was almost impossible to open and close. My wife could not budge it. The patio was nice but they gave us 2 cheap plastic kitchen-type chairs that were very uncomfortable. The patio door had no curtain so morning sun lit up the room making it hard to sleep in. The coffee maker was a little difficult to use and the cups did not fit properly in the holder. The room safe worked half the time. The bathroom fan didn’t work but had a very loud buzz. I reported it but nothing was done. I pulled the cover off and black filth fell out of it. I reported it again and someone did come and fix it. We had no hot water in the shower. The a/c blew directly onto the bed which was unpleasant. All of these issues were obvious and could have been avoided if those who should care did care. Would we give them another chance? Probably.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay Everything was beautiful. I just feel that along mirror would be definitely helpful for when people get dressed. Other than that it was awesome that people are great very welcoming. Familia 🙏
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Everyone was very attentive and the resort very family friendly! ❤️
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! We arrived at Wyndham Palmas in PR for my first trip ever with Wyndham . Wow, Im so impressed! New management and chef with a gift for perfection! I worked for Holiday inn & this is NEXT LEVEL in every way. Staff at front desk: Jayson incredible with every offer at wyndham he thought would enhance my first trip to Puerto Rico. Next Xiomar drove us to our car & even to another wyndham so I could buy goggles as our specific shop didnt have any . Alanis up front is friendly and had great suggestions and opportunities for us- Sebastian at the bar shared a lot of the beauty of the culture and tons of knowledge of the island - also makes a terrific drink & great service even under duress after a storm. Efrain helped with my crazy luggage and finding our way to our room & locations of activities, smores , super sweet and always smiling. And of course we got to know Darlene & Richard in the Cafe' keeping us fed & coffee content. Our room was bright & immaculate .Chirps of froggies & birds all around was soothing . Pools were clean, and the view stunning. We had 6 days of bliss . There was activities nightly from boho night to collector cars- jewlery & clothing boutique on site was awesome-Even if you had nothing planned there was plenty to do - This was by far my favorite vacation of 52 years. After this experience we cancelled our December trip to Iceland & rebooking Worldmark with Wyndham 6 day tour! Wyndham Palmas is TOP TEIR!!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great and very helpful
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde que llegamos el servicio fue A+, volveríamos a quedarnos allí a ojo cerrado. La limpieza de la habitación, lo cómodas que son y la cama ufff súper cómodas.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS UNORGANIZED I WAS OVER CHARGED AND WASNT MADE AWARE UNTIL I LOOKED AT MY BANK ACCOUNT
Stayed 6 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everyone that was staff at the resort was outstanding but not having hot water or the exact room that I paid for was very unsettling for the price. Also the beach was terrible they should take it out the name and just say golf resort. Honestly for what I paid in daily fees too not getting what I paid for I regret not staying in San Juan.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing time. It’s such a beautiful resort with a lot of character.
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
4/10 wasn't horrible but wasn't good. Expedia VIP: Useless, no upgrade & no perks from property. Also they never told us about the drink vouchers ("You were supposed to receive them at check in") till we were checking out and I noticed we were charged for our "free" drinks. - They removed the charge thankfully, but it still seemed scamy. Staff: The staff were mostly friendly, one particular server in Travoya was AMAZING I wish I had gotten her name. Cleanliness: Was clean for the most part, except we found a pair of USED underwear from previous guests hanging in our window... The front desks answer was to give us a plastic bag. I dropped it off at check out at the end of the stay.... Breakfast: Continental breakfast was one of the worst I have had, old mushy fruit, stale breads / pastries. Photos online seem embellished, rooms are not the same as photos etc, but it still was a decent stay. My boss apparently sent wine, cheese/meat board and other treats as a thank you (paid for with hotel), We never received them, I asked the front desk and they said nothing was there for me, So don't trust this property if you're trying to do something nice for a friend.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Breakfast package is not worth it unless you want to eat just bread with jello. There’s only one restaurant in the resort so I advise to bring your own food from outside. The restaurant was empty and the food was terrible. The bar was okay and the bedroom bed was comfortable.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful grounds and location to the beach was great. Sunrise every morning was so beautiful. The room was nice and clean. A bit dated bathroom, shower was not great. Balcony was nice to have! Service was pretty much non existent. We were very dissatisfied with the lack of attentiveness when trying to order poolside etc. The restaurant was very underwhelming if not bordering on unpalatable (gnocchi dish was cold/undercooked). Quality was nowhere near the price point. The wood oven pizza however was excellent!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio del personal fue excelente, muy atentos y amables. Debe haber una alternativa de buffet de desayuno.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff was friendly, and the pool was lovely. We enjoyed nice morning walks by the beach. Too bad it’s not a beach to swim at. We rented a car and enjoyed some time in San Juan and surrounding areas. The drives about an hour give or take with traffic..
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel. Los empleados son muy atentos y amables. Nos tocó en el area de colección de la vista de la piscina y fue lo mejor, teníamos todo cerca. Recomiendo que alquilen el carrito de golf porque pueden pasear con la familia a conocer nuevos lugares y pasarla bien.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente y amabilidad de TODOS los empleados
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the food
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place!
Stayed 3 nights in Jul 2026