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漢布爾 - 休士頓洲際機場蓋特溫德姆飯店的評分

3.5 out of 5
漢布爾 - 休士頓洲際機場蓋特溫德姆飯店
7114 Will Clayton Pkwy, Humble, TX

評論

7.4

不錯哦

10 分，有夠讚；1003 則評論中有 407 則" "
8 分，不錯哦；1003 則評論中有 220 則" "
6 分，一般般；1003 則評論中有 131 則" "
4 分，不太好；1003 則評論中有 99 則" "
2 分，很糟糕；1003 則評論中有 146 則" "

7.6/10

整潔度

8.0/10

員工素質

7.2/10

設施服務

7.2/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

SHIH-LONG

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
ms. Krist 於 2020年4月13日回覆
Its guests like you that make us strive for yet even higher standards at our Wingate by Wyndham Nothing makes us happier than hearing that you enjoyed your stay! We try to run a tight ship to keep everything clean and running effectively for you our guest. We hope the next time you’re in the area you’ll stay with us again.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
值得推薦的飯店
住宿環境舒適，購物用餐交通方便，櫃台接待人員親切熱情。
於 2020 年 1 月住了 1 晚
Kandice M Hunter; General Manager 於 2020年2月13日回覆
感謝您的反饋意見。 在溫德姆溫蓋特酒店，我們非常重視我們的客人，非常感謝他們的反饋。 我們很高興知道您在溫德姆溫蓋特酒店過得愉快，我們的工作人員非常熱情。 我們努力使每個客人的經歷都令人難忘。 感謝您選擇溫德姆溫蓋特酒店為您在德克薩斯州Humble的住宿提供住宿，我們希望以後再為您提供住宿。 祝你有美好的一天！ ;-)

8/10 不錯哦

Lee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Mrs. McDonald 於 2019年10月17日回覆
Good afternoon Mr. Lee, Its guests like you that make us strive for yet even higher standards at our Atelier Boutique Hotel. Nothing makes us happier than hearing that you enjoyed your stay! Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements and take measures to ensure we offer the best experience for all future guests. We hope to see you the next time you're in Houston! Safe travels and have a wonderful rest of your week.

10/10 有夠讚

Maria，Rosenberg

寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was very happy
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Rodney

商務旅客
喜歡：整潔度
不喜歡：員工素質
I confirmed a late check in with the hotel. And while My husband checked in late they told him they had no rooms available. He had drove 6 hours to be told he had to find another hotel.
於 2024 年 5 月住了 1 晚
w 於 2024年5月22日回覆
we do apologize for any inconveniences you experienced , we do have standard checkin timings, if you show up late , our system don't allow us to checkin guest after the checkin timings

2/10 很糟糕

lisa m

不喜歡：整潔度、員工素質和住宿環境和硬體
Unable to check in due to power outage and refused refund
於 2024 年 5 月住了 1 晚
w 於 2024年5月22日回覆
it was a massive storm in the ciity and whole city was out of power , we do apologize for any inconveniences you experienced during your stay,We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 很糟糕

Charles

不喜歡：員工素質、設施服務和住宿環境和硬體
No power
於 2024 年 5 月住了 1 晚
w 於 2024年5月20日回覆
it was a massive storm in the ciity and whole city was out of power , we do apologize for any inconveniences you experienced during your stay,We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 很糟糕

Janeth

Terrible service
於 2024 年 5 月住了 1 晚
w 於 2024年5月20日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 很糟糕

Francesca

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Toilet wouldn’t flush right tv shuts off every so often remote wouldn’t turn the tv on or off limited channel very disappointed about my stay nothing like advertising wasn’t noting like it was on the website
於 2024 年 5 月住了 3 晚
w 於 2024年5月20日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 很糟糕

Thomas

家庭旅遊
Hotel didn't pick up. We spent the night in the airport waiting. Called them 8 times ,and was told "van is on the way". After 6 hours gave up and slept on floor on airport.
於 2024 年 5 月住了 1 晚
w 於 2024年5月20日回覆
it was a massive storm in the city so whole city was out of power , we do apologize for any inconveniences. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Tavarris

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
w 於 2024年5月20日回覆
thankyou for staying with us, we will look forward for your future stay :)

6/10 一般般

Jeffrey

不喜歡：員工素質、設施服務和住宿環境和硬體
I liked the courteous front desk personell
於 2024 年 5 月住了 2 晚
w 於 2024年5月14日回覆
thankyou for staying with us, we will look forward for your future stay :)

8/10 不錯哦

Jimena

家庭旅遊, 親子旅遊
喜歡：整潔度和住宿環境和硬體
Everything was fine, I just didn’t like that they charged my credit card without asking, I was going to pay with another card when I arrived, as my reservation said, pay at property.
於 2024 年 5 月住了 1 晚
w 於 2024年5月13日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 很糟糕

la tanya

不喜歡：整潔度和住宿環境和硬體
My room was cancelled. I called to let them know plane was going to be late. I had to drive back home at 1am
於 2024 年 5 月住了 1 晚
w 於 2024年5月13日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 不錯哦

Natanael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay when you're passing through
於 2024 年 5 月住了 1 晚
w 於 2024年5月10日回覆
thankyou for staying with us, we will look forward for your future stay :)

6/10 一般般

Roderick

不喜歡：整潔度
It smelled
於 2024 年 5 月住了 1 晚
w 於 2024年5月10日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 不錯哦

Michael

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2024 年 5 月住了 1 晚
w 於 2024年5月10日回覆
thankyou for staying with us, we will look forward for your future stay :)

2/10 很糟糕

Hattie

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
w 於 2024年5月10日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Salvador

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
w 於 2024年5月6日回覆
thankyou for staying with us, we will look forward for your future stay :)

10/10 有夠讚

Carlos

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good price , close to airport good transportation 24hs every hour . A restaurant beside it .
於 2024 年 5 月住了 1 晚
w 於 2024年5月5日回覆
thankyou for staying with us, we will look forward for your future stay :)

10/10 有夠讚

Alicia，HOUSTON

喜歡：整潔度、員工素質和住宿環境和硬體
Great experience and great price. I will be back
於 2024 年 5 月住了 1 晚
w 於 2024年5月5日回覆
thankyou for staying with us, we will look forward for your future stay :)

2/10 很糟糕

Renata

喜歡：住宿環境和硬體
不喜歡：整潔度、員工素質和設施服務
Very rude people in Houston! Starting from the airport , uber driver and staff in the Hotel not welcoming at all! This is a city I will never come back! Nothing around the Hotel! Pool does not look like iin the pictures !!!
於 2024 年 4 月住了 1 晚
w 於 2024年5月2日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 很糟糕

Victor

不喜歡：員工素質
Pay en incidental fee and didn't want to return it
於 2024 年 4 月住了 1 晚
w 於 2024年5月2日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 不太好

Ros

不喜歡：整潔度和住宿環境和硬體
I room was duty
於 2024 年 4 月住了 1 晚
w 於 2024年5月1日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Jose

於 2024 年 4 月住了 1 晚
w 於 2024年5月21日回覆
thankyou for staying with us, we will look forward for your future stay :)

2/10 很糟糕

Lynn

喜歡：整潔度
Should not have to phone for airport shuttle while all other hotels automatically came waited for nearly two hours then took a cab
於 2024 年 4 月住了 1 晚
w 於 2024年4月30日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

6/10 一般般

Melissa

情侶出遊
不喜歡：設施服務
Our room did not have a hair dryer and when we asked for one at the front desk, we were told only certain rooms had one. They were not willing to let me borrow one, even from an unoccupied room that has one.
於 2024 年 4 月住了 1 晚
w 於 2024年4月30日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 不太好

Daniela Maria

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was run down, a breakfast included was cereal, the staff was unprofessional
於 2024 年 4 月住了 1 晚
w 於 2024年4月30日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 不太好

Tessa

不喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
w 於 2024年5月5日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 不太好

Mariana Lizeth

情侶出遊
喜歡：住宿環境和硬體
不喜歡：員工素質
I stayed for two nights, they never clean the room, and they asked me to take out the trash.
於 2024 年 4 月住了 2 晚
w 於 2024年4月29日回覆
there are some flyers in the room and stickers on mirror of washroom and front desk told you that you have to request for housekeeping services , if you staying more than 1 night and apologize for any inconveniences you experienced during your stay

6/10 一般般

Victor

喜歡：員工素質
於 2024 年 4 月住了 1 晚
w 於 2024年4月28日回覆
thankyou for staying with us, we will look forward for your future stay :)

8/10 不錯哦

Jeremiah

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚
w 於 2024年4月27日回覆
thankyou for staying with us, we will look forward for your future stay :)

10/10 有夠讚

Curtis

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
A little outdated and could use a super deep clean. However its great for a quick lay over stay. Shuttle was easy to organize and was prompt for timing. Beds were comfy. Staff helpful and Friendly's
於 2024 年 4 月住了 1 晚
w 於 2024年4月27日回覆
thankyou for staying with us, we will look forward for your future stay :)

2/10 很糟糕

Leslie

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
I booked my room online . Got there was told I had to put a deposit on the room for destruction reasons . The room had texture falling off the wall base of toilet wasn't sealed , smoke alarm was taken out wires hanging out of the ceiling, A/C was loud I had to turn it off just to sleep bed was hard . I will never stay at any hotel owned by this outfit !
於 2024 年 4 月住了 1 晚
w 於 2024年4月27日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Valarie

喜歡：設施服務
I like the location of the property and that there’s a Waffle House, in the same parking lot. What I don’t like is, the fan in the restroom is connected to the light and it has a rattling noise.
於 2024 年 4 月住了 1 晚
w 於 2024年4月26日回覆
thankyou for staying with us, we will look forward for your future stay :)

8/10 不錯哦

Denis

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Airport hotel. Reasonably priced and clean, offers hourly shuttle to IAH. Breakfast is included but limited. There is a Waffle House next door if you want something more substantive.
於 2024 年 4 月住了 1 晚
w 於 2024年4月25日回覆
thankyou for staying with us, we will look forward for your future stay :)

4/10 不太好

Mollie，Signal mountain Tn

於 2024 年 4 月住了 1 晚
w 於 2024年5月13日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Matthew

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
w 於 2024年4月24日回覆
thankyou for staying with us, we will look forward for your future stay :)

10/10 有夠讚

Jasmine

於 2024 年 4 月住了 1 晚
w 於 2024年5月13日回覆
thankyou for staying with us, we will look forward for your future stay :)

10/10 有夠讚

Cesar

喜歡：整潔度
於 2024 年 4 月住了 1 晚
w 於 2024年4月23日回覆
thankyou for staying with us, we will look forward for your future stay :)

10/10 有夠讚

Marvin

喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 4 月住了 1 晚
w 於 2024年4月22日回覆
thankyou for staying with us, we will look forward for your future stay :)

10/10 有夠讚

Marvin

於 2024 年 4 月住了 1 晚
w 於 2024年5月11日回覆
thankyou for staying with us, we will look forward for your future stay :)

4/10 不太好

chiranjeevi

不喜歡：整潔度
於 2024 年 4 月住了 1 晚
w 於 2024年4月22日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 不太好

Gregory

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place was slapped together the quality was poor at best the doors wouldnt lock due to poor installation the back exit was locked and diaabled .The tub and ahower dixtures were loose and wobbly .Smoke alarms had not benn activated or had missing batteries The grounds were littered with cigar butts i saw an poyee just casually toss his on the ground right at the front entrance .The carpets needed vaccuming in our room.I travel and thos was one of the shoddiest
於 2024 年 4 月住了 1 晚
w 於 2024年4月13日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

D

喜歡：整潔度、員工素質和住宿環境和硬體
Close to Airport
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月13日回覆
thankyou for staying with us, we will look forward for your future stay :)

10/10 有夠讚

Terina

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
w 於 2024年4月8日回覆
thankyou for staying with us, we will look forward for your future stay :)

10/10 有夠讚

Amit

喜歡：員工素質和住宿環境和硬體
The property is good with helpful staff. Hotel is clean and safe .. recommend staying ..total value for money
於 2024 年 4 月住了 2 晚
w 於 2024年4月8日回覆
thankyou for staying with us, we will look forward for your future stay :)

4/10 不太好

Alejandra

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Needs lots of maintenance! Fire alarms removed.
於 2024 年 4 月住了 1 晚
w 於 2024年4月6日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 不錯哦

Jean，Belize

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
w 於 2024年4月6日回覆
thankyou for staying with us, we will look forward for your future stay :)

6/10 一般般

Deborah

喜歡：整潔度和員工素質
Room was clean and had living room. Thought breakfast would be better at Wyndham brand but not. Ate cereal because automatic pancake maker made small half cooked pancakes. Tasted terrible. Machine didn’t work at first so front desk clerk came over and opened it up to check batter bag. Started working but little bigger than silver dollar size, not cooked, and tasted terrible! Didn’t feel completely safe but all was ok after all.
於 2024 年 4 月住了 1 晚
w 於 2024年4月5日回覆
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.