"The view of the mountain was incredible! The room was in great condition and comfortable. The air conditioning worked; however, I would have preferred if it was a little colder! "
"East wing, west wing! Our room was a trek from reception, felt like a different hotel! Dining room was smack in the middle so it didn’t really matter. Some renovations ongoing which may have lengthened the journey. Room was nice and spacious with a lovely bed. Great location and the Onsen was really nice, especially the outdoor section, being able to relax and see the stars "
"Not only is the hotel beautiful, well-equipped, and conveniently located, but the staff is the absolute best! Our room was clean, comfortable, and quiet, and we enjoyed a fabulous view of Sakurajima. Highly recommended!"