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會安河可可溫泉渡假村的評分

4 out of 5
會安河可可溫泉渡假村
999 Tran Nhan Tong Street, Cam Thanh Village, Hoi An, Quang Nam

評論

9.2

太棒了

10 分，有夠讚；156 則評論中有 94 則" "
8 分，不錯哦；156 則評論中有 50 則" "
6 分，一般般；156 則評論中有 10 則" "
4 分，不太好；156 則評論中有 1 則" "
2 分，很糟糕；156 則評論中有 1 則" "

9.0/10

整潔度

9.4/10

員工素質

8.0/10

設施服務

8.8/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

MINCHUAN

團體旅遊
喜歡：員工素質和客房舒適度
於 2019 年 11 月住了 2 晚

6/10 一般般

真實旅客

情侶出遊
喜歡：員工素質
浴缸的水塞壞了，不能浸浴 自助早餐選擇少，而且食物是冷的 火腿變壞了 部份食物有昆蟲在上面 有提供很多的收費服務 例如按摩、SPA 住客有30%off的折扣優惠
於 2019 年 2 月住了 1 晚
Ethan(Mr.)-front office manager 於 2019年3月12日回覆
Dear writer, Thank you for taking the time to review our property on Expedia.com. We truly value your opinions and we will use them to improve our guest comfort.. We really appreciate your constructive feedback and will rectify whatever issue you mentioned . We look forward to welcoming you again soon.

10/10 有夠讚

Wai Hung Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店渡假式設計，庭園優美，餐廳面河，景色怡人，有spa及免赏穿梭車到會安古鎮及沙灘，非常貼心
於 2019 年 1 月住了 2 晚
Reservation Dept 於 2019年1月22日回覆
Dear Mr. Wai Hung Daniel, On behalf of the whole team of Hoian Coco River Resort & Spa. I would like to thank you for sharing your lovely experience with us and other Tripadvior users! To hear words like yours is definitely a motivation for the Hotel’s team to move forward in improving and developing the services to our guests. We are very proud to know that you had such a great experience thanks to our team. It was a true pleasure to have you and your family staying with us for your holiday and hope many others will find your review inspiring. Once again, thank you. We look forward to welcoming you back soon. Warmest regards,

8/10 不錯哦

wan-Chen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
整體服務算不錯~房間也很乾淨~飯店在可可河旁邊,喜歡鄉村風味的是很好的選擇.飯店也有到會安古城來回的免費接駁車..也可參加飯店直接從飯店坐船到竹籃船的景點~希望飯店服務人員能穿著飯店制服.這是一個飯店的門面.及客人進入飯店的第一印象
於 2018 年 12 月住了 1 晚
Reservation Dept 於 2019年1月17日回覆
Dear Wan-Chen, Thank you for sharing your experience about Hoi An Coco River Resort & Spa, You opinion really help us a lot to increase our services quality! Once again, Thank you for staying with us. Best regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A very relaxing hotel. Very good! Good restaurants nearby. Gym room need to be renovated. WiFi system need to be improved. Overall speaking, if I come to Hoi An again, I will chose again.
於 2018 年 12 月住了 2 晚
Ethan(Mr.)-front office manager 於 2019年1月2日回覆
Dear Writer, Sunny greetings from Lasenta Boutique Hotel Hoian! I would like to thank you very much for having chosen our Hotel as your home in Vietnam. It was a really pleasure to have you with us and we are glad to know that you had a lovely stay in our hotel, it really comfort us! Thank you very much again for your words, we hope to see you soon again. Best wishes,

8/10 不錯哦

Lam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place with good service, free shuttle bus to the beach and city. Help arrange car to Danang city, great
Duyen 於 2018年4月10日回覆
Dear Lam Thank you very much for your nice review .It's our honor to know that you are satisfied with our service .We hope to welcoming you next time. Best regards, Duyen/Ms

10/10 有夠讚

Ria，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice experience with low price
Very nice staff and helpful. Although the location is little bit far away from town, there is free shuttle bus to town and to beach. Room is big enough and clean, shower is outside my room with tropical flowers, really nice experience.
Ethan(Mr.)-front office manager 於 2018年12月5日回覆
We are delighted to hear that your recent stay with us was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words about our Hotel. It is wonderful to read your comments about our nice rooms and good foods. We hope to have the pleasure of welcoming you back to Hoian Coco Rievr Resort & Spa soon again.

10/10 有夠讚

Peter

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super kvalitet
Desværre regnede det i vores tid på hotellet, men alt andet fungerede super. Lækre værelser, meget hjælpsomt staff, god morgenmad og dejligt roligt kvarter tæt på Hoi An downtown
於 2023 年 12 月住了 4 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
とても良かったです
部屋も広くきれいで、とても良かったです。またホイアンにくることがあれば、ココに泊まりたいと思います。 朝食もホイアンの料理が出てきて、おいしかったです。 旧市街からは少し遠くて、grabを使う必要が有りますが、直ぐに手配できたので不満はなかったです。
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Sanghyeok

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Koichiro

喜歡：整潔度、員工素質和住宿環境和硬體
ファミリーコネクティングルームに宿泊しました。1泊目は部屋を間違えて案内されましたが翌日、すぐに変更してくれて、他にも特典を色々とつけてくれました。アンバンビーチもタクシーで10分くらいで行けます。ホテルのプールもゆっくりできました。ホイアン市街地まではシャトルバスが出てますが、9時発と15時発の2便で少ないです。帰りは市街地を15時発と21時発の2便です。でもgrabで行き帰りできるので問題ありません。

10/10 有夠讚

Marianna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 3 晚

10/10 有夠讚

EUN JOO

於 2023 年 8 月住了 1 晚

10/10 有夠讚

JUYOON

於 2023 年 6 月住了 1 晚

6/10 一般般

Andrew

喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
It didn’t live up to the advertisement
於 2023 年 2 月住了 5 晚

8/10 不錯哦

BAEWOAN

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
좀은 어수선한분위기
於 2023 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a good place to travel with family. The staff were always kind and the Galadiner program, which was carefully prepared was really cool. Breakfast was fine, and the pool was fine. There was a shuttle downtown, so I used it conveniently. It was not expensive and it was good to be offered for other fees. I'm going to be revising again next time.
於 2019 年 12 月住了 3 晚

8/10 不錯哦

Megumi，日本

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
スパのスタッフ(専属ではない)の対応が雑だった。 マッサージは上手でした。
於 2019 年 12 月住了 4 晚

8/10 不錯哦

真實旅客

於 2019 年 12 月住了 1 晚

10/10 有夠讚

kibae

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 4 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were friendly and helpful in every aspect of our journey.
於 2019 年 11 月住了 10 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度和員工素質
Facade is uninviting, and it is a good 4.5 K from busy Hoi An. Inside the rooms are a little dated, but clean and comfortable. Staff only too willing to please. It’s decent value for money, but you won’t be wowed. Very good shuttle service necessary given distance from town.
於 2019 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 2 晚

10/10 有夠讚

satomi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ゆっくり寛げる
子連れ＆お年寄り連れの旅行でのんびりしたくて、川沿いの雰囲気が気に入って選びました。 ホテルの周りはLocalの田舎風景って感じで、現地の田舎の生活を垣間見れる気がしました。 旧市街地＆Beachには無料シャトルバスで移動。他に2軒のホテルを周って目的地へ。 旧市街地からの最終バスは21：45でゆっくり買い物も食事も出来ました。 ホテル出て右に小さなお店がありました。行けませんでしたが、お水とかスナック菓子とかがありそうな感じ？多分クレジットカードは使えないと思います。 朝食は宿泊人数が多ければ種類豊富に出ますが、少ない時はフルーツ、パン５～6種類、ヨーグルト、オムレツ、フォー、シリアル、コーヒー、紅茶、牛乳、ジュースって感じです。A La Carteって言ってたので、注文したら他の物も出してくれるかも？ですが、時間が掛かりそうでした。従業員はお国柄か、のんびりされてます。川沿いのレストランは雰囲気がとても良いです。 初朝食の時にお世話係のThiさんが挨拶にきてくれて、彼女からLineを交換しようと。その後はLineで質問に答えてもらったり、出先からの帰りのシャトルバスの時間変更をして貰ったりで、大変助かりました。(やり取りは英語) 一寸法師的なバスケットボートに乗りたいと相談したら、レストラン横から船に乗って、観光客がバスケットボートに乗るspot迄連れて行ってくれて、ボート乗って一周するツアーを大人US＄20でやってくれました。(清算する時は現地のドンだったので、何故US＄で言われたのかは不明…) ホテルのSpaもディスカウントがあったのでお安くマッサージが受けられました。 タイミングが悪く現地では食べられなかったバイン・ミー・フーンのサンドウィッチも、Thiさんのお助けでGrab food deliveryでホテルで堪能出来ました。Thiさんが居てくれて、本当に色々楽しませて頂けました。本当に感謝です！！ ホテル自体は豪華では無いですが、コテージ風なお部屋作りで自然を基調とした雰囲気です。 お値段は元値では高いと思いますが、ディスカウント後のお値段だったら大満足です！！ 夜通し賑やかに過ごしたい方には不向きですが、ゆっくり寛ぎたい旅行にはピッタリでした。
於 2019 年 8 月住了 3 晚

10/10 有夠讚

YUMIKO

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Rigtig god oplevelse
Virkelig dejligt hotel. Flot udsigt udover floden. Rene, pæne værelser. God service og fin restaurant. Udemærket morgenmad. Shuttle bus hver 2. time direkte til Hoi An. Kan varmt anbefales.
於 2019 年 8 月住了 2 晚

10/10 有夠讚

Heekyung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
가격대비 최고
깨끗하고 사진보다 더 좋아요 직원들도 엄청 친절하고 항상 도움 줄려 하고 제일 좋았어요 조식도 맛잇고 수영장도 크고 깊고 좋아요
於 2019 年 8 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice view, would stay again
Enjoyable stay. Beautiful river view. Used laundry service after a long trek in Phong Nha - amazed by how fresh our clothes was after cleaning. Would stay again
於 2019 年 8 月住了 2 晚

10/10 有夠讚

CHAEAH

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
내겐 넘나 특별한 그곳
저만 다니고 싶은 그런 곳이예요.. 웃음이 예쁘던 사랑스러운 틴이 그립네요 너무 잘해주셔서 감사했어요^^
於 2019 年 8 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent staff, lovely food. and shuttle to town was great
於 2019 年 7 月住了 1 晚

10/10 有夠讚

소훈

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
친절한 직원서비스 호텔
베트남 전통 인테리어 호텔로 가족과의 1박이 즐거웠습니다
於 2019 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 5 晚

8/10 不錯哦

sung suk

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
시끄러운 오토바이소리
깨끗하고 직원들이 친절했으나 뷰를 도로변쪽으로 주셔서 오토바이소리에 매우 시끄러웠다.
於 2019 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：員工素質、設施服務和住宿環境和硬體
於 2019 年 7 月住了 2 晚

10/10 有夠讚

Jon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice.
When we arrived at resort, reception welcomed us nicely and the room was so perfect. The price is resonable and restaurant is located right next of river so you can see the beautiful view of Coco river.
於 2019 年 7 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度和客房舒適度
Their WiFi doesn’t work well ...
於 2019 年 4 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 4 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Meets the expectations. Nice breakfast location
於 2019 年 4 月住了 2 晚

10/10 有夠讚

Veronika

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful place
Love the place and staff. Very clean and quiet and beautiful. My only downside is location. It's a bit far from anything if you just want to wall out and explore. But they do have a shuttle that brings you the the beach or to downtown so it's easy to get there.
於 2019 年 3 月住了 3 晚

8/10 不錯哦

JAEHYUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 2 晚

6/10 一般般

Clemens

喜歡：員工素質
Restaurant aankleding en hygiene matig. gym een puinhoop
於 2019 年 3 月住了 5 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel we loved the the location very quiet on the river ....the staff were very helpful and pleasant ....especially Jack ..!!! .rooms were large and very comfortable beds ...WiFi needs to improve and also breakfast dishes need to be hotter .....overall a really good stay didn’t want to leave ...
於 2019 年 3 月住了 8 晚
Ethan(Mr.)-front office manager 於 2019年3月14日回覆
Dear Writer, Many thanks for voting us as:" we spend wonderful time^^ ". Jack & Our "Coco" TEAM felt very encouraged & motivated with your very Excellent reviews us on the Expedia. We trust that other travelers will find your comments helpful when looking for an appropriate accommodation in Hoian. We do hope to see you again in the near future and we appreciate you taking the time to share your experiences on social media. We look forward to welcoming you back to the hotel in the near future.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had a very special time here. Location was great because it’s a few minutes out of town, is quiet and the perfect place to rejuvenate before heading back Into the crazy hustle and bustle of Hoi An’s town centre. Free shuttle to town or locals beach. Staff are amazing, very hospitable. Rooms spotless, food good, views of the lake so peaceful and breathtaking.
於 2019 年 2 月住了 7 晚
Ethan(Mr.)-front office manager 於 2019年2月25日回覆
Dear Writer, We are delighted that your stay with us has resulted in so many amazing memories, thank you very much for choosing Hoian Coco River Resort & Spa whilst visiting this quiet destination. We trust that other travelers will find your comments helpful when looking for an appropriate accommodation in Hoian. We do hope to see you again in the near future and we appreciate you taking the time to share your experiences on social media.

8/10 不錯哦

Andreas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Am Fluss
nette Anlage mit sehr schönen Flair
於 2019 年 2 月住了 2 晚
Ethan(Mr.)-front office manager 於 2019年2月25日回覆
Dear Andreas, Warmest Greeting from Hoian Coco River Resort & Spa ! Thank you for taking the time to share such a great comment on Expedia.com about your recent stay with us. It’s very heartwarming for us to know that you felt absolutely satisfied with our attentive staff. We look forward to welcoming you back to the hotel in the near future.

10/10 有夠讚

JaeHo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect!
Really nice and cozy place. Honestly, i can recommend you to stay here! Their service is also really nice!!
於 2019 年 2 月住了 2 晚
Ethan Nguyen (Mr) Front Office Manager 於 2019年2月12日回覆
Dear JaeHo, We are delighted that your stay with us has resulted in so many amazing memories, thank you very much for choosing Hoian Coco River Resort & Spa whilst visiting this quiet destination. We trust that other travelers will find your comments helpful when looking for an appropriate accommodation in Hoian. We do hope to see you again in the near future and we appreciate you taking the time to share your experiences on social media.

8/10 不錯哦

SUNGYUEN

喜歡：員工素質和客房舒適度
만족합니다
가족여행으로 1박2일 머물렀는데 편안하게 휴식하기에 너무 좋은 리조트였어요..직원들도 무척 친절했구요 다만 밤늦게 도착해서 호텔내 음식점을 이용했는데 너무 양이 적고 비쌌어요ㅜ...그점 빼고는 만족합니다
於 2019 年 2 月住了 1 晚
Ethan(Mr.)-front office manager 於 2019年2月12日回覆
Dear SUNGYUEN, Warmest Greeting from Hoian Coco River Resort & Spa ! Thank you for taking the time to share such a great comment on EXPEDIA.com about your recent stay with us. It’s very heartwarming for us to know that you felt absolutely satisfied with our attentive staff. We look forward to welcoming you back to the hotel in the near future.

10/10 有夠讚

Pauliina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful and relaxing stay in Hoi An
Coco River was the most beautiful stay in Hoi An! We definitely recommend this stay, if you want to treat yourself. We had a anniversary cake, what a great surprise!
於 2019 年 1 月住了 1 晚
Ethan Nguyen (Mr) Front Office Manager 於 2019年2月2日回覆
Dear Pauliina, We are delighted that your stay with us has resulted in so many amazing memories, thank you very much for choosing Hoian Coco River Resort & Spa whilst visiting this quiet destination. We trust that other travelers will find your comments helpful when looking for an appropriate accommodation in Hoian. We do hope to see you again in the near future and we appreciate you taking the time to share your experiences on social media.

8/10 不錯哦

Sunho

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
힐링여행 호이안 코코리버
호이안 올드타운과 거리가 있어서 셔틀을 타거나 택시를 이용해야하는 불편함 말고는 만족스러움. 나름 깨끗하게 관리되어져 있고 조식도 훌륭함. 아침에 일어날때 창밖에서 들려오는 새소리는 보너스!!!
於 2019 年 1 月住了 1 晚
Ethan Nguyen (Mr) Front Office Manager 於 2019年1月28日回覆
Dear Sunho, We are delighted that your stay with us has resulted in so many amazing memories, thank you very much for choosing Hoian Coco River Resort & Spa whilst visiting this quiet destination. We trust that other travelers will find your comments helpful when looking for an appropriate accommodation in Hoian. We do hope to see you again in the near future and we appreciate you taking the time to share your experiences on social media.

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
The rooms and location are lovely. Simple things that could make the stay more pleasant are; Better poolside service - Beer bottles were left poolside overnight. We often had to request towels at the pool. Despite staff having nothing to do at the restaurant next to the pool no one ever came to see if you wanted any food or drinks. More attentive staff at the restaurant- flys would often be all over the fruit at breakfast and the staff didn’t have the initiative to cover the fruit or turn on the fans without prompting. We ate lunch and dinner at the restaurant for a couple of days as we had a sick child. It was disappointing to wait for such a long time for basic food (half an hour for sandwiches). The food was also overpriced and not particularly good. The shuttle is convenient but stops at two other hotels along the way, so allow half an hour to get to the old town this way. Still a comfortable place to stay away from the busy old town and with a few minor improvements it could be an excellent choice.
於 2019 年 1 月住了 6 晚
Reservation Dept 於 2019年1月22日回覆
Dear Guest, On behalf of the Hoian Coco River Resort I would like to thank you for taking the time to review us on Expedia and I am pleased to learn that you were so impressed by the hospitable staff and relaxed environment. We really appreciate your constructive feedback and will rectify whatever issue you mentioned . We are lookong forward to welcoming you again soon Best Regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚
Reservation Dept 於 2019年1月4日回覆
Thank you for sharing your experience