Terrible service—they didn’t even help with our luggage. The photos are completely misleading. The room we got looked nothing like the updated photos they shared online. There was mold on the walls, dirty-looking blankets, and roaches. After checking in, we immediately decided to leave and went to another hotel (Liberty Hotel) that was only slightly more expensive but had much better service. When we informed them we were leaving, they refused to refund us. Before arriving in Saigon, we were told we could inspect the room first and that if we left early, we’d only be charged for half a day. Avoid this place! The area is crowded and unsafe!