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"Beautiful place! Excellent staff! From the bellman to the housekeeper, the service was excellent. Special shout outs to Jesus at check in, Jesus the waiter, Darlene, Gabriel, Alexander, and Carolina at the spa, Miguel and Maria with entertainment, Basilio, Erika, and many many more bar tenders and wait staff…all were so hospitable it made our stay excellent! We loved the Michael Jackson/ Freddie Mercury show on Tuesday night. Maintenance was quick to respond to the couple issues we had. Only complaints we had: Our mini bar fridge didn’t cool well, which was disappointing. And the main hot tub didn’t get very hot. No fun on a cloudy day. "