住宿內酒吧

Hilton Hiroshima的評分

4 out of 5
Hilton Hiroshima
Fujimicho 11-12, Naka-ku, Hiroshima, Hiroshima

評論

9.4

好極了

10 分,有夠讚;294 則評論中有 228 則" "
8 分,不錯哦;294 則評論中有 45 則" "
6 分,一般般;294 則評論中有 10 則" "
4 分,不太好;294 則評論中有 5 則" "
2 分,很糟糕;294 則評論中有 6 則" "

9.8/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.8/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Kim Wai

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I recently stayed at the Hiroshima Hilton and was thoroughly impressed. The hotel boasts a warm and cozy design, especially notable in the lobby with its charming miniature train set. The rooms are beautifully minimalist, offering comfort and style. The gym and other facilities are excellent, adding to the overall quality of the stay. What stood out most, however, was the exceptional service from the staff. From the bell service to the concierge and reception, each team member was competent, warm, and professional, making my experience truly memorable. I highly recommend this hotel for its wonderful ambiance and outstanding service.
於 2023 年 11 月住了 2 晚
Hilton Hiroshima 於 2023年11月20日回覆
Dear Kim Wai,Thank you very much for staying with us at the Hilton Hiroshima, and thank you very much for taking your valuable time to give us your thoughts.I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.We look forward to welcoming you back to our hotel in the not-so-distant future.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Hilton Hiroshima 於 2023年12月25日回覆
Thank you very much for taking the time to provide us with your valuable feedback.We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations.We are truly looking forward to welcome you back again at Hilton Hiroshima and to develop a good relationship with you.

10/10 有夠讚

SHULI

喜歡:整潔度、員工素質和住宿環境和硬體
Nice
於 2023 年 5 月住了 4 晚
Hilton Hiroshima 於 2023年12月25日回覆
Thank you very much for taking the time to provide us with your valuable feedback.We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations.We are truly looking forward to welcome you back again at Hilton Hiroshima and to develop a good relationship with you.

10/10 有夠讚

Kevin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely loved this hotel. So elegant and well appointed. Rooms were spacious and comfortable. Loved everything!!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ines

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Sandra

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely room and fantastic Japanese restaurant. The food and beverage manager was excellent and I was pleasantly surprised to have La Crema Chardonnay with my meal
於 2024 年 5 月住了 2 晚
Hilton Hiroshima 於 2024年5月9日回覆
Dear Sandra,Thank you very much for staying with us at the Hilton Hiroshima and thank you very much for taking your valuable time to place comments for us.We enjoyed reading all of the positive comments you provided, and we are so delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the not-so-distant future.

10/10 有夠讚

Myhanh

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The breakfast was average and could be improved. However, the overall stay and hotel was excellent.
於 2024 年 4 月住了 3 晚
Hilton Hiroshima 於 2024年5月9日回覆
Dear Myhanh,Thank you for staying with us at Hilton Hiroshima.It is always a great pleasure to receive such positive feedback.We hope to have the pleasure of welcoming you back again in the future.

10/10 有夠讚

Christoph

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great View from each room.
於 2024 年 4 月住了 3 晚
Hilton Hiroshima 於 2024年5月9日回覆
Dear Christoph,Thank you for staying with us at Hilton Hiroshima.Great to read that you enjoyed your stay - we really are in a fantastic location and have views to match!We hope to have an opportunity to serve you again on your next trip to Hiroshima.

10/10 有夠讚

Keita

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Holly

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are very nice, so respectful as all people have been since we arrived in Japan. The views from our 18th floor room were spectacular. In the rain, the nearest bus is a bit of a walk. Overall Hiroshima was a beautiful city.
於 2024 年 4 月住了 2 晚
Hilton Hiroshima 於 2024年5月2日回覆
Dear Holly,Thank you very much for staying with us at the Hilton Hiroshima.I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.We hope to have an opportunity to serve you again on your next trip to Hiroshima.

8/10 不錯哦

Matt

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location
於 2024 年 4 月住了 1 晚
Hilton Hiroshima 於 2024年5月2日回覆
Dear Matt,Thank you for staying with us at Hilton Hiroshima.We are delighted to hear that you enjoyed our convenient location.In central Hiroshima City, our hotel within ten minutes of Hiroshima Peace Memorial Park and Museum, Hiroshima Castle, and several transit stations. Hondori’s shops, restaurants, and entertainment are five minutes away.We certainly look forward to welcoming you back to stay with us when you next visit Hiroshima.

10/10 有夠讚

Eliza

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was very comfortable and easy access to touristic areas.
Hilton Hiroshima 於 2024年5月2日回覆
Dear Eliza,Thank you for staying with us at Hilton Hiroshima.We are pleased to hear that you satisfied with our room and convenient location.We certainly look forward to welcoming you back to stay with us when you next visit Hiroshima.

10/10 有夠讚

Yuji

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Stephanie

喜歡:整潔度、員工素質和住宿環境和硬體
Sehr sehr gut
於 2024 年 4 月住了 3 晚

10/10 有夠讚

matthew

喜歡:整潔度、員工素質和住宿環境和硬體
Easy and helpful staff
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Mark

喜歡:整潔度、員工素質和住宿環境和硬體
Tremendous hotel for a Hilton. Service and facilities were wonderful. Great location in town. One of my children left her phone on train en route to Hiroshima and the hotel staff had it back in her hands within a day. Breakfast also top notch. Highly recommend!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Lulu

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect hotel, everything was great
於 2024 年 4 月住了 2 晚

10/10 有夠讚

ALEJANDRO

喜歡:設施服務
Buen Hotel, muy recomendable
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Ayed,Jacksonville

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location and amenities. Room was spacious, clean, and stylish. Breakfast buffet offers a good variety of Japanese and western options. Walking distance to Peace Memorial Park.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Svitlana

喜歡:整潔度、員工素質和住宿環境和硬體
Great pool, sauna facilities. Clean modern hotel. 20 minutes walk from the main attractions.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Steven

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Gorgeous hotel. Location is not very central.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Yoshihisa

喜歡:員工素質
お風呂のバスタブに髪の毛が落ちていたのは ヒルトンブランドを落とした
於 2024 年 3 月住了 2 晚

10/10 有夠讚

KAEDE

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Giuseppe

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No complaints. Room was nice, hotel was nice, staff were great, amenities were very nice and the price of the buffet was very reasonable considering. Would absolutely stay here again.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Denise A.

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the space, commodity and luxurious space
於 2024 年 3 月住了 2 晚
Hilton Hiroshima 於 2024年3月28日回覆
Dear Denise A.,Thank you for staying at Hilton Hiroshima.It is always a great pleasure to receive such positive feedback.We hope to have the pleasure of welcoming you back again in the future.

10/10 有夠讚

Sonali,Brooklyn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
New and clean. A great place for a quick trip to Hiroshima
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Shinnosuke

喜歡:員工素質和住宿環境和硬體
お部屋も綺麗で快適でした。
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Masaki

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hilton Hiroshima 於 2024年3月26日回覆
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 有夠讚

John,Toronto

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Hilton Hiroshima 於 2024年3月26日回覆
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

8/10 不錯哦

Makoto

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
レストランのバイキングの種類が少ない
於 2024 年 3 月住了 7 晚
Hilton Hiroshima 於 2024年3月14日回覆
Makoto 様この度は、ヒルトン広島をご利用いただきまして、誠にありがとうございます。せっかく楽しみにご来館いただいたにもかかわらず、お食事につきまして、お客様のご期待に沿うことができず、申し訳ございませんでした。今後も、お客様皆様にご満足いただけますよう、スタッフ一同サービスの向上に努めて参ります。お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

10/10 有夠讚

julien

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good size standard room, great buffet breakfast options, friendly staff, would stay again.
於 2024 年 3 月住了 4 晚
Hilton Hiroshima 於 2024年3月14日回覆
Dear julien,Thank you for staying with us at Hilton Hiroshima.It is our greatest pleasure to know that you have enjoyed your stay, and we truly appreciate your kindest comments.We look forward to welcoming you back to our hotel in the not-so-distant future.

10/10 有夠讚

ALLEN,Stoney Creek

喜歡:員工素質和住宿環境和硬體
Wonderful hotel. Very clean everywhere. Spacious room. Great bathroom. Staff were exceedingly helpful.
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Eri

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
広島駅からも、観光地からも少し離れているが、10分歩けば流川通りや繁華街に出ることができる。 施設は新しく、きれいだった。 ルームサービスも的確でよかった
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Alan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was spotless, extremely clean. Nicest staff I’ve ever met in my life.

10/10 有夠讚

Kathleen,Waterford

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We definitely enjoyed our stay and would recommend to everyone. Staff were attentive and helpful. We appreciated their restaurant recommendations.
於 2024 年 2 月住了 1 晚
Hilton Hiroshima 於 2024年3月7日回覆
Dear Kathleen、Waterford,Thank you for staying with us at Hilton Hiroshima.It makes us very proud and happy to read such positive feedback from our guests. All of our guest comments are shared with the entire team, and the team is certainly most motivated by your kind words.We greatly look forward to welcoming you back again.

6/10 一般般

HANG

喜歡:整潔度
不喜歡:住宿環境和硬體
於 2024 年 2 月住了 1 晚
Hilton Hiroshima 於 2024年3月26日回覆
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 有夠讚

Grant

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s a Hilton, it was great. Exceptional hospitality. It was nice that the staff spoke English, which was very convenient. I wish I’d booked a few more nights.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

YOSHKO

於 2024 年 2 月住了 1 晚
Hilton Hiroshima 於 2024年3月26日回覆
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 有夠讚

Anna

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel! Clean and located in an area that is easy to walk to food, shopping and the train station.
於 2024 年 2 月住了 3 晚

8/10 不錯哦

YUMIKO

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Hilton Hiroshima 於 2024年3月26日回覆
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 有夠讚

Andrew

喜歡:住宿環境和硬體
於 2024 年 2 月住了 2 晚
Hilton Hiroshima 於 2024年3月26日回覆
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 有夠讚

James

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Hilton Hiroshima 於 2024年2月2日回覆
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 有夠讚

Minou

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very nice and nicely maintained. There was an indoor pool, which was beautiful.
於 2023 年 12 月住了 2 晚
Hilton Hiroshima 於 2024年2月8日回覆
Dear Minou,Thank you for staying at Hilton Hiroshima and writing us valuable feedback.We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations.We hope to have the pleasure of welcoming you back again in the future.

10/10 有夠讚

Robert

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Everything is brand new. Easy walk to all tourist sites. The on site Japanese restaurant is great, but having three 'dining concepts'/menus seemed to confuse everyone. Prices of extras like breakfast were also pretty reasonable by posh hotel standards.
於 2024 年 1 月住了 2 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
A solid hotel but very understaffed
The hotel is clean and up-to-date. The in-room kimonos and amenties are a nice touch. The staff are helpful but the hotel seems to be overall understaffed. It was hard to reach people at the front desk and the concierge desk was never occupied while we were there. Servers at the breakfast buffet were also few and far between, leaving us to bus our own empty plates.
於 2024 年 1 月住了 1 晚
Hilton Hiroshima 於 2024年1月30日回覆
Thank you very much for staying with us at the Hilton Hiroshima.Please accept my most sincere apologies for the disappointment you have expressed and that your recent stay has not met your expectations.We will do our utmost to improve our customer service and only hope that we will have another opportunity to restore your faith in our hotel.

10/10 有夠讚

Shinji

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Hilton Hiroshima 於 2024年2月2日回覆
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 有夠讚

Hiroshi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Hilton Hiroshima 於 2024年2月2日回覆
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 有夠讚

Madhu

於 2023 年 12 月住了 2 晚
Hilton Hiroshima 於 2024年2月2日回覆
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

8/10 不錯哦

???

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2024 年 1 月住了 1 晚
Hilton Hiroshima 於 2024年2月2日回覆
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 有夠讚

Riko

於 2024 年 1 月住了 1 晚
Hilton Hiroshima 於 2024年2月2日回覆
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。