黑克森Spa 飯店，旅行前必看！

「Great Hotel」

「Staff and food excellent. Booked a Superior Double room at £172, unfortunately we got a family room with a single bed and what looked like a Queen bed. Black mould on the bathroom ceiling and a light hanging out, bare wires above the bedroom mirror, heating was not on and we came back to a cold room, had to get the staff to sort the heating out, and although there is tea and coffee in the room with a kettle, there was no milk provided and so we could not make a cuppa in the morning.」

「We enjoyed our stay at Balcary House Hotel. The surroundings were lovely and the building was beautiful. Staff very helpful.」

「I had a wonderful stay at Gretna Green Hotel. The staff were friendly and welcoming, the rooms were clean and comfortable, and the location was perfect for exploring the local area. The breakfast was excellent, and the overall atmosphere was warm and relaxing. I would definitely recommend this hotel to anyone visiting Gretna Green and would happily stay here again.」

「Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

「Ideal for a couple break, in my opinion, not as much for solo business travelling. Rooms are hot but fan was provided when asked. It’s an old building bathrooms could a be bit nicer but feeling of the hotel is great. All beautifully maintained outside and excellent spot for walking. Hence 5 stars review」

「outstanding service, unbelievable friendly personnel」

「Excellent experience」